Top critical review
22 people found this helpful
Not metal ratchets, on two orders; cheap plastic knockoffs instead
on May 26, 2012
I ordered this item twice in the past week...once from an Amazon-fulfilled merchant, which I returned, and then from a 3rd party merchant, which I have yet to return...
Both times, the item received was a generic plastic ratchet. (A different generic one from each seller, even!) I ordered this item some months back, and did get the proper Hydrofarm product with a metal ratchet. (Any brand with a metal ratchet would be fine with me, really!)
Here's what this product should be: [...]
And the image of the ratchet itself: [...]
(Since Amazon censors things like links to manufacturers sites, you can find that by Googling "hydrofarm ratchet" if you want to know what the item should look like.)
Yup, that's metal inside, just like the pair I already have! If you're getting a plastic wheel and tab, you're getting a lesser-quality counterfeit item. (I don't really care about the brand, but if it's described as a metal ratchet, it should be sold as a metal ratchet.)
I ordered yet another one of these (after being assured by Amazon that I could just return it again, of course)...I'll see how that one works out.
The actual Hydrofarm ratchet with a metal mechanism gets 5 stars; it's easy to adjust them, and the mechanism is solid and durable. I'm not sure about the cheap plastic ratchets, since I didn't actually use them, but both sets looked fairly cheap. They're probably not that bad, but that's not what I paid the extra money for.