Top critical review
26 people found this helpful
Read the fine print! Oh, but you can't see the fine print until after you purchase the product!
on February 14, 2016
Read the fine print. If you don't active it within six months. it expires. I am unable to use it unless I pay more. I bought 5 levels of French and I am still on Level 1; I can't use it without paying more. I bought 5 levels of Spanish which I have never used, but I also cannot use for the same reason. So I am out several hundred dollars and I have used a fraction of the first level of one of the language sets! The language side of the product is very good; the technical problems and technical support side is very poor. I quit using the French because I could no longer log in. The message said I was already logged in, so I was not allowed to log in. I contacted their support, and they didn't weren't a help. Several months later I was able to log in. I had several technical problems.
Once when I contacted the support with a problem, they installed a fixpack for an operating system that I have never had on my computer!