Top critical review
Please do not purchase a trimmer from Ryobi, read as follows.
on August 19, 2009
I'd like to start with, after owning 4 Ryobi trimmers, I have not been satisfied, all four of them were exchanges due to bearing seizures in the motors. The first of which was returned within 30 days of the purchase, all others were exchanged through Home Depot. The last of the four trimmers was taken to a shop that was recommended by Ryobi, never once did I receive an apology for the product that I classify as junk. The last one just as the others, had a bearing noise and stopped running at times, I took the unit into the repair shop and they did a repair to the carburetor, after receiving the unit back, the unit still was not running correctly but was now out of their two year warranty so I was stuck with it. I tried using the unit just beyond the noise and the piston broke off the rod inside of the engine. It was not from fuel mixture as I mixed the oil/fuel exactly as specified on the owners manual. When I contacted Ryobi, I got an email back from them saying that if I had contacted them during the two years I had the product they would have helped me, I asked with what, the units were junk, and as far as I was concerned they should have started the warranty each time one of the units had to be replaced (2 to 3 uses), they said it was partially my fault the unit failed. Shaking my head, um, I used the trimmers approximately 3 times each, that's over 11.00 per use on each trimmer per trimmer, in other words it cost me more to have the trimmer and deal with the hassle which I got no help from Ryobi with than it was worth. I now own a Stihl and it's awesome.... I have the email and would love to post it somewhere from Ryobi so no one else buys a piece of junk like this again, the letter contained much more information than this from Ryobi, pointing fingers at me, then Home Depot, never addressing the fact that the trimmer failed 4 times in two years at about 2-3 uses per trimmer. Save yourself the trouble and buy a Stihl........