Top positive review
41 people found this helpful
Super comfy but research the price!!
on December 6, 2012
First let me say, My family LOVES this couch. That being said, it is not what we expected and delivery was a nightmare from the company we purchased it through. OK, so why do we LOVE it: 1. It is huge! We are a family of five and can all sit somewhere on the couch and not feel cramped. When we have friends and family over, we get even cozier and it is still great! It is easy to clean, a little Dawn soap in water and a soft wash cloth - its that easy. We also have 2 cats and 2 dogs who, to some of your horror, are allowed on the furniture and there are no visible scratches or rips at this time (we've had the couch since the last week in July basically). OK, so what do we NOT like about it; the delivery took nearly 4 weeks and when it arrived it was damaged - Are you kidding me? I have to give the seller credit, they answered the phone right away (several times) as I discovered the damage during delivery and gave me the options available. Let me be perfectly honest, I did not like the options but they were there on the phone with me. I wanted to refuse the delivery all together; however, the seller informed me that they would then charge me for shipping (I got "free shipping" when I purchased the couch)which would be approximately $400 - ouch! If I accepted the delivery they would send out a furniture repairman - ok, so that's what we did and the couch is "fixed" the best it can be and we spend several wonderful family nights together on this couch despite its imperfections which are mostly on the back and not visible. The seller did give me a small refund for my trouble, nice gesture I guess. Enough of the drama, so here is what I think. The couch is great if you keep this in mind: it is in no way real leather, in this case bonded leather equals really soft pleather. The color is great, stitching beautiful, but it probably won't last a decade in this family. I purchased it, after my discount, for $1999 (no additional taxes or delivery fee) but I just recently saw that Nebraska Furniture Mart has the EXACT same couch (style and maker) for $1599. If I am fair and add $100 for delivery and $110 for sales tax, that is about $1809, still a big chunk of change less than I paid. Do your research for a good price and I say this is a soft, functional, semi-durable couch for literally the whole family (5 people and 4 animals test ours daily).