I very much liked my Quantum Stylist when it first arrived. Actually, that’s not quite true. The first time I tried the alphabet letters, I got only the top half of the letter. I really didnt want to send the machine back, but after studying the problem, I realized the needle never went onto the left half of its travel. I figured that was either an easy or very complicated fix. I turned the machine upside down on my lap, and after studying things for awhile, realised there was a thing that looked like a little hook just hanging out by itself near where the needle support was. Needle nose pliers pushed it unto the needle support where it looked like it ought to go, and hey presto! Everything worked! So if I’d done a review at that point, I’d have given 4 stars. Either it wasn’t packaged sturdily enough to prevent the little arm from being shaken off in shipping, or it wasn’t assembled or tested right. Don’t know which, but the problem shouldn’t have occurred.
So I was very happy with the machine after that, until I finished a quilt top and went to quilt it with the walking foot. That’s when I discovered a major problem. You cannot use the quilting bar with the walking foot! That is a serious bug. There are other feet that will take the guilting bar, but the walking foot will not. Since the walking foot is recommended for quilting, how are you supposed to maintain an even distance from row to row? I called Singer Customer Care, and they got right back to me. They confirmed that there is no way to use the quilting bar with the walking foot, and there is no other machine with a walking foot to fit the 9960 which has that feature. I have also been unable to find one in the aftermarket. Needless to say, I am not a happy camper. If I’d known that up front, I would never have bought this machine. Quilter beware.
One final problem I have not yet been able to diagnose. It may be user error (me), or it may be some problem with the machine. If you let the bobbin winder fill a bobbin as directed in the instruction manual, you cannot remove the bobbin from the spindle. I have destroyed two bobbins trying to pry them off the spindle. I dont think there is any kind of release lever, but I haven’t checked with Customer Care yet. I’m sufficiently aggravated by this problem, I think I will just get a separate bobbin winder and not bother with Customer Care. I didn’t ding the review another star for this problem, because I’m not sure if it’s my problem or theirs. There was some question initially whether the machine used 15 or 15J bobbins. Various tutorials on the machine from Singer actually give contradictory information. The final word from Customer Care was use 15, not 15J. But now I’m wondering if that was wrong.
Sorry this runs on so long. On the whole it’s a great machine. Clothes and simple stuff are a breeze. But it was advertised as a machine for quilting, and I would say it falls short there.
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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
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SINGER 9960FR / 9960.FS / 9960.FS Quantum Stylist 9960 Sewing Machine (Renewed) $349.50
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Works and looks like new and backed by the Amazon Renewed Guarantee
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Works and looks like new and backed by the Amazon Renewed Guarantee
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From the manufacturer
Sewing Since 1851.
The spirit of practical design and creative innovation that characterized the company at its beginning continues today as we develop products for every level of sewing.
Sewing Made Easy.
Computerized Sewing Machines: Built-In Ease
Computerized sewing machines offer automatic stitch settings, speed control and other easy to use features. With essential accessories included, you can't beat Singer's quality and value!
Give every piece a personal touch with five stunning fonts and 600 built-in stitches. Set the maximum sewing speed of the machine where you want it with the Speed Control function. Use the Needle Up/Down feature for easy pivoting like sewing on a pocket, topstitching, free-motion quilting, applique and more. It has all the features you need to get your masterpieces runway-ready.
The Perfect Tool for the Emerging Designer.
- 600 Stitch Applications for Full Creativity
- 850 Stitches per Minute for High-Speed Sewing
- 13 Presser Feet Included for Enhanced Capability
- Automatic 1-Step Buttonhole
Built-in Features Eliminate Guesswork
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600 Stitch ApplicationsFulfill your creative dreams with a large selection of stitches including basic, decorative and stretch stitches for fashion, quilting, home decor and crafting. |
13 Built-in Perfectly Sized Buttonhole StylesButtonhole sewing is a simple 1-step process providing reliable results every time. Just place the button in the buttonhole foot and the machine sews a buttonhole perfectly sized for that button. |
One Touch Stitch SelectionStitches are displayed on the machine's front panel. Simply touch the button for the stitch you want and start sewing. Also, the eight most commonly used stitches are conveniently located on the front of the machine and available with a direct stitch selection. |
Built-In Needle ThreaderEffortless threading of the needle for a faster start. |
A Dealer-Quality Machine at a Fraction of the Cost
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Easy-to-Load Top Drop-In Bobbin System with Clear CoverThe bobbin loads from the top, so it is easy to insert. The clear cover makes it easy to monitor the bobbin thread supply. |
Extension TableThe included extension table provides a larger working area, essential for quilting or when working with larger projects. |
Electronic Twin Needle SettingsFor stitches other than the straight stitch, this function reduces stitch width for sewing with a twin needle so the needles clear the presser foot while sewing. |
Heavy Duty Metal FrameThe internal skeleton of the sewing machine is constructed of heavy duty metal. This rigid support holds all the mechanisms in perfect alignment for skip-free sewing and overall durability. |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on November 6, 2017
Verified Purchase
Reviewed in the United States on August 30, 2017
HOW DARE someone provide used machines to Amazon claiming that they're new? Just UGH!
I'm waiting on the third machine to come in tomorrow, and we will see what happens. This third machine is as far as I'm willing to go without requesting a full refund.
Verified Purchase
Last chance!
By Amazon Customer on August 30, 2017
I was super excited to get this feature-rich machine, then after 20-ish days, the hand wheel became hard to turn, the machine became loud and creaky, and keeping under the plate clean didn't help. Amazon replaced the machine, and when I unpacked my "new" machine, I found it wasn't new AT ALL (see photos)! There was dirt and dust in the crevices on top, so I investigated further. I took the plate off to find a bunch of lint and filth. Oh wait, there's more... I prefer to use the foot pedal, so upon plugging it in, the connector port jiggled and fell out. Needless to say, the machine wouldn't run with the foot pedal... SOOOO... I tried using the start/stop button and noticed right away that the lettering on that button was worn away from heavy use, and no, it didn't work, just beeped.By Amazon Customer on August 30, 2017
HOW DARE someone provide used machines to Amazon claiming that they're new? Just UGH!
I'm waiting on the third machine to come in tomorrow, and we will see what happens. This third machine is as far as I'm willing to go without requesting a full refund.
Images in this review
Reviewed in the United States on December 4, 2017
Verified Purchase
Problem solved
By Robin AF on December 4, 2017
In my previous review I was not happy with my machine because of the thread guide. While using invisible thread it cut the guide and cut my thread every time I used it. However, I fixed the problem with a piece of a command strip. Problem solved. I have had my machine for six years and that’s the only problem I have had. I did take it in to be cleaned and serviced last year (first time) the service tech said it was a great machine. It only needed cleaning. I see a lot. I reverse my previous review and would recommend this machine. I love it.
By Robin AF on December 4, 2017
Images in this review
Top reviews from other countries
Gem1105
UK buyers don't buy this from Amazon
Reviewed in the United Kingdom on October 16, 2019Verified Purchase
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No 3 pin plug , only 110v
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cyens
Worst purchase I've made in a long time!
Reviewed in Canada on February 15, 2018Verified Purchase
Mrs.k.parsons
Faulty product
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