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Safco 5392BL Go Cart 14-Compartment Organizer Cart, Black

1.0 out of 5 stars 1 customer review

Currently unavailable.
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  • 14-Compartment organizing cart
  • Store under most work surfaces
  • Four casters (2 locking)
  • Pullout literature trays with finger cutouts are removable
  • Compressed wood with a laminate finish
This item’s packaging will indicate what is inside and cannot be hidden.

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Currently unavailable. We don't know when or if this item will be back in stock.

Product Description

A must for every workspace! Handy mobile carts store under most work surfaces and can be moved to wherever they are needed on four casters (2 locking). Pullout literature trays with finger cutouts are removable to expand compartment size. The cart is made of compressed wood with a laminate finish. Assembly required.

Product Information

Technical Details

Item Weight 42 pounds
Product Dimensions 13.5 x 21.5 x 26 inches
Item model number 5392BL
Assembled Height 26.25 inches
Assembled Width 21.5 inches
Assembled Length 14.5 inches
Weight 45.5 Pounds

Additional Information

ASIN B0035540VC
Customer Reviews
1.0 out of 5 stars 1 customer review

1.0 out of 5 stars
Best Sellers Rank #282,996 in Home and Garden (See top 100)
#519 in Home & Kitchen > Furniture > Home Office Furniture > File Cabinets > Mobile File Cabinets
Shipping Weight 46 pounds
Date First Available April 18, 2006

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Verified Purchase
The cart arrived promptly and seems sturdy enough. Unfortunately it was missing several of the small parts necessary to put it together. I doubt this was an isolated oversight, because the instruction booklet lists quantities of 16 for one part (screw post) and 18 for the other (dowel), yet if you follow the step-by-step instructions it becomes obvious that you need 20 of the first and 22 of the second. In other words, the mistake is built into the packaging.

I called SafeCo customer service. To their credit, I was quickly connected with a live operator. However, the fellow was rude and suspicious. He seemed to think I was scamming the company in the hope of getting 4 free dowels and 4 free screw posts (which are probably worth about 20 cents). When I couldn't immediately recall which online retailer I'd used, he started in on a sarcastic riff about how "it's not very smart to give out your credit card to someone whose name you don't even know." It took a fair amount of self-control to remain polite and get the order processed.

Needless to say, I don't recommend this product and I wouldn't purchase any SafeCo items again. Their quality control is nonexistent and their customer service is unprofessional. Amazon may want to reconsider doing business with this company.

UPDATE, Dec. 16: The replacement parts arrived today. Except they really didn't, because SafeCo sent me the wrong parts! Apparently the customer service rep was too busy making sarcastic comments to properly write down the order. I'll have to go to a hardware store and cobble together some replacements from whatever they have in stock ...
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