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Salesforce For Dummies (For Dummies (Computers)) 7th Edition

by Liz Kao (Author), Jon Paz (Author)
4.3 4.3 out of 5 stars 256 ratings
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Previous page
  1. ISBN-10
    1119576326
  2. ISBN-13
    978-1119576327
  3. Edition
    7th
  4. Publisher
    For Dummies
  5. Publication date
    December 12, 2019
  6. Language
    English
  7. Dimensions
    7.3 x 1 x 9.2 inches
  8. Print length
    416 pages
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Editorial Reviews

From the Inside Flap

  • Manage sales, marketing, and customer service
  • Use pipeline tools to predict sales performance and more
  • Organize leads and contacts to track relevant interactions

Manage customer relationships like a pro

Salesforce is the leading CRM tool for more than 150,000 companies worldwide. Whether you're in sales, marketing, customer service, or on the executive team, this easy-to-follow guide will get you up to speed on the latest updates and best practices. It shows you how to customize Salesforce for your business using the apps, widgets, and tools; organize your contacts; track activities; predict upcoming sales with state-of-the-art pipelining tools; collaborate with colleagues; boost online marketing; close deals faster; and much more.

Inside...

  • Navigate the Lightning Experience
  • Configure Salesforce for mobile
  • Manage records and tasks
  • Collaborate with Chatter
  • Develop contacts & track leads
  • Enhance customer support
  • Analyze and manage sales data

From the Back Cover

  • Manage sales, marketing, and customer service
  • Use pipeline tools to predict sales performance and more
  • Organize leads and contacts to track relevant interactions

Manage customer relationships like a pro

Salesforce is the leading CRM tool for more than 150,000 companies worldwide. Whether you're in sales, marketing, customer service, or on the executive team, this easy-to-follow guide will get you up to speed on the latest updates and best practices. It shows you how to customize Salesforce for your business using the apps, widgets, and tools; organize your contacts; track activities; predict upcoming sales with state-of-the-art pipelining tools; collaborate with colleagues; boost online marketing; close deals faster; and much more.

Inside...

  • Navigate the Lightning Experience
  • Configure Salesforce for mobile
  • Manage records and tasks
  • Collaborate with Chatter
  • Develop contacts & track leads
  • Enhance customer support
  • Analyze and manage sales data

Product details

  • Publisher ‏ : ‎ For Dummies; 7th edition (December 12, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 416 pages
  • ISBN-10 ‏ : ‎ 1119576326
  • ISBN-13 ‏ : ‎ 978-1119576327
  • Item Weight ‏ : ‎ 1.2 pounds
  • Dimensions ‏ : ‎ 7.3 x 1 x 9.2 inches
  • Customer Reviews:
    4.3 4.3 out of 5 stars 256 ratings

About the author

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Liz Kao

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
256 global ratings
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5.0 out of 5 stars As expected
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5.0 out of 5 stars Great resource when you’re in a pinch!
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