Top critical review
42 people found this helpful
Love the luggage but after first use its seriously deformed, due to time of purchase vs first use can't return thru Amazon ;(
on December 5, 2015
I bought this a few months before vacation, we just returned after using it the first time and the entire shape of the bag is warped ;(. The bottom seems to be puckered out as well. It wasn't overloaded and doesn't appear to have been dropped or damaged on the shell itself just doesn't line up correctly.
I can't return it as my time frame has expired I wonder if samsonite will address it - very dissatisfied with the inability to retain its shape ;(