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SAMSUNG Galaxy Note 20 Ultra 5G Cell Phone, Factory Unlocked Android Smartphone, 128GB, S Pen Included, Mobile Gaming, 6.9” Infinity-O Display Screen, Long Battery Life, US Version, Mystic Black

4.5 4.5 out of 5 stars 3,753 ratings
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Mystic Black
128GB
Brand SAMSUNG
Operating System Android
Ram Memory Installed Size 8 GB
Memory Storage Capacity 128 GB
Screen Size 6.9 Inches
Model Name Galaxy Note 20 Ultra 5G
Wireless Carrier Unlocked
Cellular Technology 5G
Connectivity Technology Wi-Fi
Color Mystic Black

About this item

  • S Pen: Precision meets power with the S Pen for smooth writing and drawing like a real pen.
  • Adaptive Battery: All-day intelligent battery learns how to optimize battery life for maximum performance.
  • Dynamic AMOLED 2X Display: Breathtaking screen refresh rate and advanced processor for smooth gaming and streaming.
  • Super Fast Processor: Samsung's fastest Note processor transforms gaming and multitasking with lightning speed.
  • Galaxy 5G: Get next-level power for everything you love to do with fast 5G connectivity.
  • Expandable Memory: Store all your photos, videos and more with up to 1TB of expandable memory.
  • Smartphone Security: Face recognition and biometric security keep your phone safe and secure.

Additional Details

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Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.

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Customer reviews

4.5 out of 5 stars
3,753 global ratings

Customers say

Customers like the data speed, picture quality, and appearance of the cellular phone. For example, they mention it's amazingly fast, takes amazing pictures, and has a beautiful screen. That said, some disagree on value, battery life, and quality.

AI-generated from the text of customer reviews

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PerformanceAppearanceData speedPicture qualitySizeQualityBattery lifeValue
48 customers mention "Performance"42 positive6 negative

Customers like the performance of the cellular phone. They say it works great, works well on the internet, and has no issues with using it. Some customers also mention that the sensor works perfectly and that it works flawlessly with Cricket Wireless.

"...I work with Word and Excel and the apps available have full functionality allowing me to do all the things that I can do on a desktop...." Read more

"...then, I like this phone and mated with the right case makes it a nice daily driver." Read more

"...It was as described and as ordered. Worked with Verizon Sim no problem, just had to update Verizon on the phone...." Read more

"...got this phone, the packaging was new, it set up ok and worked a few months without issue...." Read more

44 customers mention "Appearance"40 positive4 negative

Customers are satisfied with the appearance of the cellular phone. They mention that it has a beautiful screen, brilliant display, and sharp pictures. Some say that the design and productivity are amazing and perfect.

"...The face recognition also works very well and allows for alternate "looks."The S Pen is my favorite because of the handwriting feature...." Read more

"...The camera looks super premium and has very good quality. The front camera is also much better than previous models for selfies...." Read more

"...- The screen is big and beautiful.- The processor and RAM in this phone make it super snappy.-..." Read more

"...Don't get me wrong, the phone looks great. The S pen was everything I was hoping for. The screen is spectacular and super bright...." Read more

40 customers mention "Data speed"30 positive10 negative

Customers like the data speed of the cellular phone. They mention that it is amazingly fast with 12GB of RAM, and the charging speed using fast charge is superb. They also like the quick response from Bixby and the 120Hz refresh rate.

"...even though that phone was fast with only 6 GB of RAM, this one is amazingly fast with 12Gb of RAM...." Read more

"...the Samsung note 20 ultra has better features, better design and less lag at least when i was using it. One thing it lacks is i message...." Read more

"The cameras, the S-pen, the AMOLED screen quality, the 120 Hz refresh rate, the 5G data connection, the build quality, etc. are all top notch...." Read more

"...scanning the camera tris to focus to read the barcode and it takes a second to focus ...." Read more

35 customers mention "Picture quality"25 positive10 negative

Customers like the picture quality of the cellular phone. They mention that the camera takes amazing pictures both front and back, and is really nice. The display is brilliant and you can take photos like a pro with the 108 megapixel sensor. The processor is fast and the screen is beautiful and super clear.

"...Taking notes has never been easier! The text extraction feature is so helpful for copying and pasting text from images...." Read more

"...The sound out of the little speaker is impressive. Photos are super clear, even when zooming in from afar or magnifying a tiny subject...." Read more

"...Shame about the poor qc on my screen." Read more

"...The screen is beautiful super clear. Face recognition doesn't work for me. But it's not a big deal for me. There is no such thing as a perfect phone...." Read more

24 customers mention "Size"20 positive4 negative

Customers like the size of the cellular phone. They mention that it has a great size screen, and they enjoy the size and functionality of the phone. Some appreciate the large storage capacity and the fact that it handles so much.

"...The large screen is appreciated. The included apps are suspect. Especially the Bixby app. I am having a hard time finding any use for it...." Read more

"I really enjoy the size and functionality of this phone, but I don't think there is a dramatic difference between this model and the Note 9 from..." Read more

"When I picked this phone I needed two things: large storage capacity and a large screen...." Read more

"...But the camera is great and a large enough screen he can read it!" Read more

114 customers mention "Quality"79 positive35 negative

Customers are mixed about the quality of the cellular phone. Some mention that it works well, has a very good case, and is excellent overall. However, others say that the screen got broken easily, the fonts are broken again, and that the phone falls well short of being worth it.

"...Multitasking is smooth with the 12GB RAM so it never freezes or slows down...." Read more

"...The camera looks super premium and has very good quality. The front camera is also much better than previous models for selfies...." Read more

"...wife got the S21 Ultra and is equally capable the Note 20 camera is not quite as good but on most uses barely noticeable. Night mode is good...." Read more

"The cameras, the S-pen, the AMOLED screen quality, the 120 Hz refresh rate, the 5G data connection, the build quality, etc. are all top notch...." Read more

78 customers mention "Battery life"30 positive48 negative

Customers have mixed opinions about the battery life of the cellular phone. Some mention that the battery charge has been excellent, while others say that it only lasts for a few hours of use, it drains too fast, and it needs regular restarting. Some customers also say that the phone stopped working while still under warranty.

"...The biometrics are flawed when turning the screen on and it won't turn on so I have to push the button on the side...." Read more

"...The Note 20 Ultra 5g has a slightly better battery life and includes the 5g radios...." Read more

"The only thing was the battery didn't hold a long charge. Pretty sure due to its age & sitting so long in box.I love my note phones though!" Read more

"...Hotspot is just downright awful. Battery life is sub par. Fast charging is much slower than what I had...." Read more

34 customers mention "Value"19 positive15 negative

Customers are mixed about the value of the cellular phone. Some mention it's worth the money, has a great price, and is worth the wait. However, others say that the pen wouldn't stay in place and that it'd be a complete ripoff to sell it at that price.

"...One thing it lacks is i message. However, the phone is much more fun to use. Especially the s pen...." Read more

"...Over-hyped, Over-priced and missing several of the simple things that made using one of these devices for more than just a phone, worth the cost!" Read more

"...Did I mention I love this phone?Nice price, but not as advertised. The handset couldn't be used with Verizon in the northeastern USA...." Read more

"...I didn't drop or mistreat this phone but it's not worth the price. I was a HUGE fan for the s5 and then the s7, but spending more wasn't worth it." Read more

Lovely phone, exactly what I wished for BUT..😂
4 out of 5 stars
Lovely phone, exactly what I wished for BUT..😂
The phone is perfect, I love it a lot. But after 5 months the screen display turned off. I could hear it vibrate when turn off and hear activity on the phone but it would stay off a whole day. All I I to solve this is press vol up + turn off button and eventually it fixes the screen. This has happened twice already in less than a year. Also the "moisture detected " seemed to malfunction, I tried drying it all ways and nothing worked, it stayed a whole day detecting moisture/dust then I decided to do a factory reset and it fixed itself.Edit 1: I contacted Amazon for help and was told to send it to repair, I got it to ubreakifix and they told me It was not a screen issue but more more of a hardware/ motherboard thing, they told me to send it to Samsung directly for them to fix or to come back to Amazon, I came back go Amazon and they got me a replacement 🥰. So far I'm really happy with their actions and way of solving this issue, the replacement arrived 6 days earlier than expected and it took 9 days to arrive . I'm really happy with this and I hope this issue does not repeat or I'm gonna be so heart broken 😭.Edit 2: this is about a year after the replacement was sent, the phone fell of my mattress (2ft long) and cracked on the front screen right corner, I was pretty disappointed because samsung was prideful in announcing this new Corning Gorilla Glass Victus+ on this $1k+ phone, I don't know if they sent me a replacement that didn't have the glass, but it was really shocking to see it cracking from such a small drop when I've seen videos of people dropping it down stairs and be intact. This made me pretty upset but it is what it is. Clearly the replacement had a weaker screen than what they spoke off when selling the phone.
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Top reviews from the United States

Kay
5.0 out of 5 stars It's crazy fast and has great features!
Reviewed in the United States on October 19, 2020
Color: Mystic BlackSize: 128GBVerified Purchase
I've always wanted a Samsung Note phone but never wanted to spend over a $1300 for a phone.

Thanks to Prime Day I was able to snag this Note Ultra 5G for a little over $1000 and I'm glad I did because it is SUPER FAST!

I upgraded from an LG G7 ThinQ and even though that phone was fast with only 6 GB of RAM, this one is amazingly fast with 12Gb of RAM.

The scrolling is beautiful thanks to the 120hz refresh rate.

I really like the fingerprint reader on the screen. It's super fast and accurate. The face recognition also works very well and allows for alternate "looks."

The S Pen is my favorite because of the handwriting feature. Taking notes has never been easier! The text extraction feature is so helpful for copying and pasting text from images. The S pen is like a tiny magic wand! I love it. 🥰

I wasn't a fan of the edges of the screen because with gestures on, accidental touches were making the phone back out. However that was fixed with a phone case and now I'm happy.

Update 02/14/21: This phone is so useful when it comes to work and college.

Multitasking is smooth with the 12GB RAM so it never freezes or slows down. I work with Word and Excel and the apps available have full functionality allowing me to do all the things that I can do on a desktop.

My favorite app is the Samsung Notes app, which allows me to import PDFs that I can mark up with the S Pen, making note taking easy.

This phone is amazing! I will keep this phone until "the wheels fall off." 😃
26 people found this helpful
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Douglas Quaid
5.0 out of 5 stars Samsung does well
Reviewed in the United States on December 24, 2020
Color: Mystic BronzeSize: 128GBVerified Purchase
Samsung and Apple have been having this rivalry for who has the better phone for a while. Between the two devices the Samsung note 20 ultra has better features, better design and less lag at least when i was using it. One thing it lacks is i message. However, the phone is much more fun to use. Especially the s pen.

Over the many years, the devices have improved. Although I love the note 20 ultra, the box was missing a very important accessory. This accessory was the akg headphones that were supposed to come in the box considering how expensive the phones are in the present.

Missing this piece is really frustrating and samsung did not give me the headphones so now I have to purchase new ones. I also did not get the galaxy buds which would have been a great addition. Overall having experience with both the top 2 flagship, I prefer Samsung. The biometrics are flawed when turning the screen on and it won't turn on so I have to push the button on the side. The bottom only had one speaker grill and that is annoying as well. The hole in the top is also a defect that needs to be erased. The best parts of the Samsung note 20 ultra is the customizable features to the screen images and the s pen. The camera looks super premium and has very good quality. The front camera is also much better than previous models for selfies.

I hope this helps. It gets tough to get used too if you owned an i phone.
14 people found this helpful
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Drew
5.0 out of 5 stars The best Phone that money can buy
Reviewed in the United States on August 30, 2020
Color: Mystic BlackSize: 128GBVerified Purchase
The cameras, the S-pen, the AMOLED screen quality, the 120 Hz refresh rate, the 5G data connection, the build quality, etc. are all top notch. This phone will probably hold the crown for best Android phone for a good while, and it has key feature bumps that made me especially want this phone--namely the 5G and the 120 Hz screen.

I would definitely recommend a solid case if you're planning to spend this much money on a phone. I bought a Spigen case which effectively reduces the camera bump on the back to allow the phone to sit flat on a desk. The IP68 rating means that it will be fine with water and dust, but drop protection is still a must. I saw a stat recently that something like 2/3 of people report incurring drop damage to their phone (for all phones not specifically this phone).

Other thoughts: I think it's interesting that most middle class people can afford the best phone that you can possibly purchase for a product that is in your pocket, everyday, all the time. You can't say that about cars, houses, clothes, but you could definitely swing buying the best phone that money can buy once every 3-4 years if it's important enough to you. For me it is, and I'm very happy with this phone.

Lastly: Google Pixel, 1+, Apple, etc. can only hope to match some of the features that this phone has to offer, but I highly doubt that they will exceed this phone's specs on yet to be release products. Just my opinion as a phone guy, but the best that they could hope to do is give you a better value on specific features. If you're somebody looking for the best value on a calling and texting machine, then this phone is not for you. This phone is for somebody that wants the best cameras, pocket computing power, & screen quality that money can buy you right now.
207 people found this helpful
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Ann Marie Proulx
5.0 out of 5 stars Great phone
Reviewed in the United States on May 30, 2024
Color: BlackSize: 128 GBVerified Purchase
The only thing was the battery didn't hold a long charge. Pretty sure due to its age & sitting so long in box.
I love my note phones though!
One person found this helpful
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Top reviews from other countries

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José Antonio lopez garcia
5.0 out of 5 stars Excelente celular
Reviewed in Mexico on January 5, 2022
Color: Mystic BronzeSize: 256 GBVerified Purchase
El producto me llego en tiempo y forma, también es un producto nuevo y sellado eso me gusto, además el celular es un excelente equipo, me encanta su cámara.
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Lele John
5.0 out of 5 stars Best phone for me so far
Reviewed in the United Arab Emirates on October 12, 2023
Color: Mystic BronzeSize: 128GBVerified Purchase
after trying different types and names is mobile phone, finally i a very happy with my Galaxy Note 20 Ultra ..and @ a great price as well ..very happy client...Thanks Amazon
One person found this helpful
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Harpreet duggal
5.0 out of 5 stars A fresh start
Reviewed in the United Arab Emirates on June 27, 2023
Color: Mystic BronzeSize: 128GBVerified Purchase
Finally got what I wished for a beautiful note
Hardware and software are perfectly fine device is not rooted and carrier is unlocked
Just love it
3 people found this helpful
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Karina I.
5.0 out of 5 stars Excelente compra :)
Reviewed in Mexico on December 2, 2020
Color: Mystic BronzeSize: 256 GBVerified Purchase
Llegó en perfecto estado, además de que no se demoró el envío.
Yo en lo personal no he tenido problema con que se caliente o con la batería, me parece que dura lo normal.
El diseño es muy bonito y la migración de archivos fue rápida.
One person found this helpful
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Mario
5.0 out of 5 stars Excelente celular, 100% original, cumple con las características de la descripción
Reviewed in Mexico on June 22, 2022
Color: Mystic BronzeSize: 256 GBVerified Purchase
Excelente celular,100% original, cumple las especificaciones de la descripción
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