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Samsung : FTQ307NWGX 30 Freestanding Induction Range, 4 Cooktop Elements, Convection, Self Clean

1.8 out of 5 stars 16 customer reviews

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Product Description

Cook a whole meal using this convection range that features an induction cooktop with 4 elements and a spacious 5.9 cu. ft. oven with 3 oven racks. The warming drawer with 3 temperature settings keeps side dishes hot and at the proper consistency until the rest of the meal is ready to be served.

Product Information

Product Dimensions 48 x 36 x 36 inches
Manufacturer Samsung
ASIN B0038ZXSNU
Item model number FTQ307NWGX
Customer Reviews
1.8 out of 5 stars 16 customer reviews

1.8 out of 5 stars
Best Sellers Rank #1,467,555 in Home & Kitchen (See Top 100 in Home & Kitchen)
#947 in Home Improvement > Appliances > Ranges > Freestanding Ranges
Date first available at Amazon.com November 3, 2009

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Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

Let me first say that I am a chef, so I put this stove through every test I could, but I cook *normal* food on my stove.

Let me say second, that I had the first stove (same model) sent back to the store after the first round of problems.

The largest burner (front left) drops it's temperature without warning or indication. The temperature just dives, and this makes sauteeing and frying extremely difficult - I have ruined many dishes because of soggy crusts and rubbery filets.

The other main problem with stove #1 was the noise. When I boiled water with one burner and cooked something else on other burner, the stovetop would make high-pitched screeching noises that sent me out of the kitchen (apparently, I'm part dog). I found it difficult to cook from the other room, so I basically could only use the stove as a glorified hot plate, only using one burner at a time...

Well, my replacement range (Samsung Induction FTQ307) did well for a few months, then the problems have returned. The large burner kicks out after using it on #7, and the burners are making horrible squealing noises, just like before.

New problems!: The cooktop randomly changes the level at which I am cooking without warning. For example, if I have the back burner going on level 8, it lowers itself to 5.5 for no reason - no spillovers, nothing. It doesn't even beep when it does it, so I have no idea that the burner has been lowered. I thought my husband was playing a joke on me, but he swears he didn't do it, and it's done it when I'm alone.

The oven beeps when temperature set is achieved, but the oven is 100+ degrees cooler than it says. It takes an inordinate amount of time for the oven to heat up.
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My wife and I are foodies and bought this range together with a Samsung fridge, dishwasher, and microwave when we redid our entire kitchen. We were exited by the even heating similar to a gas range, with the power to boil liquids far faster. This range has been one disappointment after another.

The large burner is useless. It requires a very large pan to cover the induction coil in its entirety. If you bump the pan off center, it will shut off and report a fault that cannot be overridden until the burner completely cools down. If you are making an omelet and so much as tip up the pan up to redistribute the eggs, it faults and your omelet is ruined because the pan won't fit on a smaller burner. Even flipping the breakers off and on will not clear the fault. An authorized Samsung service tech that came to repair it says this is by design because of the power of the burner. I say that is ridiculous. Anticipating a problem, I once shut it off to pour off bacon grease so I could wipe out the pan and use it for scrambled eggs and when I turned the burner back on (with the hot pan in place) it still faulted and refused to heat. I have walked away from simmering pots, only to return to find the burner has shut off by itself.

The burners normally give off an annoying buzz when cooking but when you use two burners on the same side of the range it makes a louder pulsing buzz and reduces the heat of both. When we cooked Thanksgiving dinner and needed multiple burners and the oven, the turkey was barely cooked when it should have been done (based on weight and temperature). We had a dining room full of guests and it took more than an hour longer to finish cooking. I bought an analog oven thermometer to test the accuracy of the oven's thermostat and it was low by 20 degrees.
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By Jack on February 15, 2012
Have had this range for 11 months now. In those 11 months, I have had 5 repairs done to it. 2 times for problems with the cooling fan in the rear of the unit and 3 times for defective cooking controls for the cooktop. Each repair required 2 repair tech visits.
When using a high heat setting (boiling pasta, stir frying, etc.) the unit will stop heating for no apparent reason. After powering down the range and then restarting it, I could resume cooking. Unacceptable in a new range of this caliber. After it happened a 4th time, Samsung issued me an RMA. I am a little gun shy now and will probably select a different range.
Also, the cooling fan had been replaced twice in those 11 months because of very noisy bearings.
If you do decide to take your chances with this range, make sure you purchase the extended warranty because repairs to this unit are very expensive.
1 Comment 14 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I just created an acct with Samsung to warn people of this horrid product. After 15mths, we've had the motherboard replaced when really the thing was just cycling and cooling itself off (inside warrantee thankfully) and the repair guys said he makes a killing fixing this model. It is not designed to bake/broil and cook on top at the same time - the whole thing overheats and shuts down. Really? It's an oven. And this was in October in a cold house. Absolute junk. I did not listen to the reviews and bought my shiny new stove anyway. The burner configuration on the top is so stupid as well - but I knew it would be. Who has pots that small? Run!!! DO NOT buy this oven.
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