I am very displeased with both Samsung and Amazon. I wish I had read some of the reviews before I bought this phone. As some other folks have said, I could not get the phone activated at my local Verizon Authorized Retailer. He said it was because the phone does not show up in Verizon's device database. After several discussions with different Verizon techs I learned that: 1. Verizon claims this phone model is not manufactured for use in the US 2. Verizon will not guarantee that even if they added it to their database that it would work for all features of the US network. 3. That the US phones should have U1 at the end of their model number. This phone does not.
I also noticed, as have others, that some of the things I came across as I was setting up the phone were in Spanish. Very suspect! I will be returning this phone for a refund. I am surprised that Amazon and Samsung would try to sell these phones to US customers. The phone gets a 5 rating, but Amazon and Samsung sales forces get a 1 rating.
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