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Samsung Gear 2 Neo Smartwatch - Black (US Warranty) ***Discontinued by Manufacturer***

4.1 out of 5 stars 1,552 customer reviews
| 867 answered questions

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  • Smart Notification: Samsung Gear 2 Neo allows you to make and receive calls and read more on a large sAMOLED display making communication smooth and seamless.
  • Instant Notification: Samsung Gear 2 enables you to receive instant notifications from your phone and apps plus a variety of 3rd party apps which you can view clearly on a sAMOLED screen.
  • Personalized Fitness Motivator: Samsung Gear 2, with its built-in Heart Rate Sensor, S Health features, and pedometer, track your daily pattern of exercise to give you customized real time coaching to help you achieve your goals.
  • Enjoy Music On The Go: Gear 2 Neos Standalone Music Player connects with Bluetooth headsets to bring musical enjoyment to your fitness routines without the need to carry around a smartphone.
  • Compatible with Samsung Galaxy S5 / Galaxy Grand 2 / Galaxy Note 3 / Galaxy Note 3 Neo / Galaxy Note 2 / Galaxy S4 / Galaxy S3 / Galaxy S4 Zoom / Galaxy S4 Active / Galaxy S4 mini /Galaxy Mega 6.3 / Galaxy Mega 5.8 / Galaxy Note 10.1 (2014 Edition) / Galaxy NotePRO (12.2) / Galaxy TabPRO (12.2/10.1/8.4) [Compatible device models to be further expanded] Devices must have the following criteria to be compatible: Android version 4.3, Jelly Bean or higher / WVGA or higher screen resolution / 1.5GB or higher memory
26 used from $94.25 5 refurbished from $129.99

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Color: Black | Product Packaging: Standard Packaging

Technical Details

Color: Black | Product Packaging: Standard Packaging
  • Microphone
  • Stereo

Product Description

Color: Black | Product Packaging: Standard Packaging

Product Description

GENERAL - Display: 1.63 Super AMOLED (320 x 320) - Processor: 1.0 GHz Dual Core - OS: Tizen based wearable platform - Connectivity: Bluetooth® V4.0 LE - RAM: 512 MB - Memory Storage : 4GB - Sensor: Accelerometer, Gyroscope, Heart Rate - Bluetooth Call - Notifications: (SMS, E-mail, Apps, Calendar) - Media Controller - Smart Relay - S Voice - Stopwatch - Timer - Weather - WatchON Remote with IRLED Sensor - Samsung Apps - Interchangeable Straps - Certified Dust and Water Resistant3 - Battery: 300mAh, Typical Usage 2 to 3 Days, Low Usage up to 6 days FITNESS FEATURES1 - Heart Rate Sensor - Pedometer - Exercise Coach


Product Description

Samsung Gear 2 Neo

The Samsung Gear 2 Neo is the smart companion watch tailored to your look and lifestyle. With real-time notifications, calls and fitness tracking right at our wrist, you can stay focused in the moment. No matter where your day takes you, your Gear 2 Neo matches your style to keep you connected without feeling distracted.

The Perfect Match

Customize Gear 2 Neo to reflect your personal style.

Flexible design

Now you can change your band color anytime you want to create your own unique look.                                                            

Change it up

Make your Gear 2 Neo your own and keep your style fresh by customizing your Gear 2 Neo lock screen, background and font.

Personal touch

Tailor your Gear 2 Neo with Gear Manager. Change your camera settings, enable or disable features, organize apps and more.

Stay in the Moment

Keep your hands free—it’s all in the wrist.

Quick Glance notifications

Keep distraction at arm’s length with Quick Glance notifications, such as texts, phone calls, and even 3rd party application notifications right on your wrist.                                                                            

Make the call     

With Voice Command on the Gear 2 Neo, you can make and receive calls, right on your wrist. It’s also easy to respond to texts, check email and more on an incredibly crisp 1.63-inch Super AMOLED display.    

Lifestyle Manager

Gear 2 Neo keeps up with your life, wherever you go.

Music anytime

Take your playlists with you wherever you go, with a stand-alone music player built right in. Now you can leave your phone at home when you go for a run.

Put your best self forward

S Health tracks your steps, calories burned and heart rate so you can achieve your fitness goals and improve your overall health.                            

Change the channel

No more getting up to search for the hidden remote control. Now you can control your TV right from your wrist, using WatchON and the built-in IR blaster on the Gear 2 Neo.

Prepared for action

Whether you’re heading in for a meeting or a jog on the beach, Gear 2 Neo is protected by an IP67-certified dustproof and water-resistant design.*                                      


Pair your Gear 2 Neo with the following Samsung devices:

Samsung Galaxy S 5
Samsung Galaxy S 4
Samsung Galaxy S III

Samsung Galaxy Note 3
Samsung Galaxy Note II
Samsung Galaxy Mega

*Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to 30 minutes. Not shockproof.

Product Information

Color:Black  |  Product Packaging:Standard Packaging
Product Dimensions 1.5 x 0.4 x 2.3 inches
Item Weight 1.9 ounces
Shipping Weight 7.2 ounces
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Item model number SM-R3810ZKAXAR
Batteries 1 Lithium ion batteries required. (included)
Customer Reviews
4.1 out of 5 stars 1,552 customer reviews

4.1 out of 5 stars
Best Sellers Rank #2,163 in Electronics (See Top 100 in Electronics)
#54 in Electronics > Outlet
#71 in Electronics > Accessories & Supplies > Cell Phone Accessories > Smart Watches
#7,413 in Electronics > Cell Phones & Accessories
Discontinued by manufacturer Yes
Date first available at Amazon.com March 31, 2014

Technical Specification

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Package Type: Standard PackagingColor: Black
**UPDATE: I got a Moto 360 (1st gen) smart watch, see my comparison at the bottom**

This is in my opinion the best smart watch out right now. I actually find that unfortunate in many ways, as I am left wanting more. When I go looking for a replacement though, I am reminded time and time again there isn't yet a better smart watch out. If I can have a moment of your time, please allow me to state my case. I'm just going to start with the pros and cons to get those out of the way.

Ownership: 10 Months
Experience with watches: All my life
Pros (Attempted to sort-of sort in order of most important to least important)

*Speakerphone (I initially thought this was worthless, see the section below to see why my mind has been changed)
*Reminds you when you left your cell phone behind
*Does not require another device added to your cell phone plan
*Very durable (read my claims below, I explain why I think this in great detail)
*Good vibration power.. it's a bit gentle but I've never missed a notification and it's powerful enough to wake me up.
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Package Type: Standard PackagingColor: Black
This is coming from someone who has a Pebble, a Sony Smartwatch 2, and the Gear 1.


I compare the Gear Neo to the Pebble there
Out of those 3, the Gear 1 actually had the best build followed closely by the Smartwatch 2. The Pebble was the absolute worst because it looks and feels like a toy. However, I use the Pebble the most because it is the most convenient and works extremely well.

That was until this Neo became the One (get it?). The Neo is the best smartwatch currently out. At it's price its only slightly more than a Pebble and it's far more useful. First off, the Neo is plastic so it's lightweight and comfortable. It's a lovely matte plastic and it looks clean and streamlined. The screen is beautiful and it took a page out of the Pebble by shutting off the screen until you flick your wrist. The watch detects the movement and the screen lights up.

One thing that really bothered me about the Pebble was the display. I actually like the retro monochromatic screen but whenever I wore polarized sunglasses I couldn't read the screen. This means while I was driving, the Pebble essentially couldnt serve its purpose. The Sony SW2 was better, but the screen was hazy and no where near the level of the Gear 1 or Neo.

I know people had concerns that Samsung moved over to Tizen instead of Android for the Gear 2 but it's actually a benefit. I'm not sure if android is suited for wearables (Moto 360 and the LG Watch may prove otherwise) but there was some lag on the Gear 1 that is no longer there.

I particularly like being able to sync songs into the watch. When I work out or go for a run, I can have the watch and a bluetooth headset. No longer do I have to strap on my Note 3 to my arm.
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Package Type: Standard PackagingColor: Black
Not a bad watch - for the 7 months it worked. However, Samsung support gets 1 star for not standing behind their devices. I would have been considering a Gear S at this point, but the issue is with Samsung as a firm (honoring their obligations), not the hardware, so I will take a pass (read other reviews - my experience is not isolated). This device I had the day of release, but perhaps my next wearable will be Motorola.

Long story short: after much arguing with Samsung, they will not honor the warranty. They are calling the device out of warranty because there is a screen / glass issue. Nevermind that there are no cracks, scratches, or chips in the glass to suggest it was physically damaged - the glass is simply coming unglued from the LCD. What's more, the remaining major issues with the device they will not fix (Bluetooth doesn't work, it boots to an error screen, and it won't hold a charge - all of which happened at different times and are unrelated to the glass), unless I pay them $149 to fix the screen.

~ 3 months: Bluetooth starts getting flaky. Have to periodically disconnect it and reconnect it from my phone or reboot it for it to find it again.

~ 5 months: The glass starts to delaminate from the LCD with no clear damage or cause - it isn't chipped, cracked, or scratched. It began in one corner and started working its way around the edges.

~ 7 months: The Bluetooth dies completely and will not turn back on. When I'd try to turn it back on in settings, it would pop up a "Processing" message, then turn back off. So I factory reset the watch back to original settings. After factory reset, the watch booted to an "Unknown error" screen and would boot no further.
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