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Samsung Rugby a837 Phone, Yellow (AT&T)

3.0 out of 5 stars 25 customer reviews

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  • This product has been carefully audited and is certified to be 100% functional.
  • This offer includes the following accessories 1. Battery 2. Battery Cover (if applicable) 3. Wall Ch

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Product Features

  • Weight: 15.84 ounces
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Product Description

Product Description

The Samsung Rugby is a 3G push-to-talk phone that adheres to military standards for dust, shock, vibration, rain, humidity, solar radiation, altitude and temperature. This phone also comes equipped with GPS, 1.3 megapixel camera, Bluetooth compatibility, microSD, video sharing, music player, and HSDPA data. This phone also features an email client, MMS and SMS messaging, and supports multiple languages including French and Spanish. This used product is in fair cosmetic condition, it reflects moderate to heavy use, and displays scratches, blemishes and/or minor gouges. However, this product has been carefully audited, is certified to be 100% functional, and ready for activation.

Ideal for on-site field services, the ruggedized Samsung Rugby for AT&T can take just about anything you can throw at it. This highly durable handset is certified to Military Standard MIL-STD 810F standards that's perfect for users like construction foremen and landscape designers. In addition to access to AT&T Navigation turn-by-turn direction service, the Rugby also features compatibility with Push to Talk communication, Enterprise Paging, and AT&T's breakthrough Video Share calling services. This quad-band GSM phone runs on AT&T's dual-band 3G (HSDPA/UMTS) network, for fast downloads and seamless video calls. It also offers a 1.3-megapixel camera, microSD memory expansion to 8 GB, Bluetooth for handsfree communication and stereo music streaming, access to personal email and instant messaging, and up to 5 hours of talk time.

The ruggedized Samsung Rugby is certified to Military Standard MI-SID-810F, withstanding dust, shock vibrations, rain, humidity, solar radiation and altitude and temperature extremes.
AT&T Service Options
This AT&T phone can handle high-speed data connectivity via AT&T's 3G mobile broadband data network, which is available in most major metropolitan areas. The AT&T 3G network uses the dual-band UMTS 850/1900 MHz network (also known as WCDMA), making it possible to enjoy a variety of feature-rich wireless multimedia services. It also gives AT&T the advantage of offering simultaneous voice and data services.

In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including video and music clips, full picture and video messaging, high-speed color Internet access, and email on the go. You'll also enjoy quad-band GSM connectivity, which allows you to make calls in more than 190 countries and access data applications in the more than 135 countries where AT&T offers international data roaming.

With 3G connectivity, you'll be able to access AT&T's Video Share service, which enables you to send a live, one-way video stream to another compatible phone during a standard voice call. The service also allows you to switch the direction of the video stream during the same phone call. (Customers must be in an area served by the company's 3G network and have a Video Share-enabled phone.) A majority of users in the architecture, engineering and construction industries rated the ability to share live video through Video Share highly, according to research commissioned by AT&T. Video Share lets you see progress on a job site or review the day's work without having to drive from an office or other site to do so.

This 3G-enabled handset is compatible with AT&T's Video Share calling.
You can take advantage of the AT&T Navigator GPS software and service, a full-featured premium navigation application that includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search.

With 3G connectivity, you'll be able to access AT&T's Cellular Video (CV) service and the Internet while on the go. Cellular Video features content from CNN, The Weather Channel, iFilm, Comedy Central and exclusive premium content from HBO and much more. And you get access to AT&T Mobile Music, which enables you to buy tracks while on the, access the Napster subscription music service, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. (A MEdia Max subscription bundle is recommended for accessing AT&T's Internet, video, and music services.)

The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.

Small business and enterprise customers also have the option to use AT&T's Enterprise Paging to connect quickly to its workforce from a central location. Enterprise Paging is an AT&T-hosted service that allows a centralized dispatch system administrator to build customized group distribution lists of workers in the field and to send group notifications via text messaging. Workers can respond immediately or take the appropriate action in the message.

With its built-in A-GPS, you can use the optional AT&T Navigator service to get you to your destination with points of interest and turn-by-turn navigation.

The Rugby features a rubberized and metal casing that is easy to grip.
Phone Features
The rugged clamshell Rugby is certified to military standard MIL-STD-810F to withstand dust, shock, vibration, rain, humidity, solar radiation, altitude and temperature extremes, and it features a rubberized and metal casing that is easy to grip. The exterior of the phone has a large speaker for easy Push to Talk (PTT) communication as well as a small LCD screen that displays current time, incoming calls, signal strength, and battery life. The interior 2-inch LCD screen has a resolution of 176 x 220 pixels and a 262K color depth. The phone has a 128 MB internal memory, which can be expanded via optional microSD memory cards (up to 8 GB in size). The phonebook can hold up to 1000 contact entries with up to 6 numbers per entry. It also offers 8 one-touch dialing numbers and support for picture and ringer ID.

Handsfree communication is easy thanks to the integrated full duplex speakerphone--perfect for conference calling from the office or on the road. This phone provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, handsfree car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server.

The 1.3-megapixel camera provides three resolution choices (1280 x 960, 640 x 480, and 320 x 320 pixels), and it features a 4x digital zoom, multi-shot capabilities (up to 9 shots in a row), brightness adjustment, and a self-timer. Additionally, you can capture videos in QCIF resolution up to 1 hour in length (as well as audio clips of that length), as long as you have space available on your memory card.

Whether on a trip to a new job site or looking for a place to eat lunch in a new area, Rugby is aGPS-capable, which means AT&T Navigator can get you there with points of interest and turn-by-turn navigation. Assisted-GPS technology allows Rugby to locate itself to get you headed in the right direction quickly.

Other features include:

  • Push to Talk (PTT) enables you to pull an entire work group into a wireless call from a PTT session as well as set one's own status to available, unavailable, do not disturb and more.
  • Organizer tools: Calendar, Calculator, Currency Converter, Tasks, Note, Alarm, World Time
  • Instant messaging services: AOL, Windows Live, Yahoo!
  • Access to personal email
  • SMS text and MMS multimedia messaging
  • T9 predictive text entry
  • Music playback formats: AAC, AAC+, eAAC+, MP3, WMA, 3GP, MP4, M4A
  • Any key answer
  • 64-chord polyphonic ringtones, real music ringtones, and vibrating alert
  • Multi-lingual display (English, French, Spanish)
  • Bluetooth version 2.0 with the following profiles: A2DP (stereo music streaming), AVRC (remote control), HFP (hands-free car kits), HSP (communication headsets), BPP (basic printing profile for text, email), DUN (dial-up networking), FTP (file transfer), OPP (object push for business cards, calendar items, and pictures)

Vital Statistics
The Samsung Rugby weighs 4.66 ounces and measures 3.95 x 2.05 x 0.9 inches. Its 1000 mAh lithium-ion battery is rated at up to 5 hours of talk time, and up to 250 hours (10+ days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as 850/1900 MHz 3G frequencies (UMTS/HSDPA).

Product Information

Product Dimensions 7.7 x 5.4 x 2.2 inches
Item Weight 15.8 ounces
Shipping Weight 15.2 ounces
Customer Reviews
3.0 out of 5 stars 25 customer reviews

3.0 out of 5 stars

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Disclosure:: I'm a guy with fairly large hands. These small slim phones were literally a pain, as my hand would cramp after just 5 minutes, and it was difficult to position the phone where the ear-speaker would allow me to hear, but the mic could still pick up what I was saying.

I spotted the Rugby the week of its release on the AT&T Wireless website, and I did some quick research. Not much there since the phone is that new (released September 15 2008), but there was plenty of incorrect info on some of the cell phone websites... particularly the screen sizes (the main screen is 176x220, the external is 96x96... many sites incorrectly list the main as 128x160 and don't even tell you what the external is). But what really piqued my interest was the size - it was a full quarter-inch wider than my current Nokia 6102i, and over a half-inch longer when folded. And at nearly 5 ounces, it has some meat to it.

I ordered the yellow unit from AT&T since I qualified for it as an upgrade phone. The SIM is a little tricky to get in and out as the slot is recessed and partially covered when the card is inserted. But once in, it was ready to go. I spent a few minutes getting the settings where I wanted them, and was quickly able to make calls, send/receive text and multimedia messages, and take/send pictures with the camera. With the Edge and 3G networks available, internet is much faster than with the Nokia. The memory is expandable with a microSD card, and once I got used to them, the menus were easy to follow.

But what I appreciate the most is the size and feel... it's almost as good as holding a standard corded-phone handset. It has a nice beefy feel to it, it's very long when open - it easily reaches from my ear to mouth, and the buttons are nicely sized/spaced.
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Received the Rugby in 2 days. I knew it didn't support voice dial, figured I could get used to that. But what really suprised me, and is a constant annoyance is the outer display. It turns completely off within 5 seconds of closing the phone. There is nothing in setup to configure it differently. What is the point of even having an outer display, especially a 65,000 color display, if it is never on for more than 5 seconds? Furthermore, the display does not respond to any buttons on the outside of the phone. You have to actually open, then close the flap to check the time, or to see if you have missed a call.( a two handed operation). It does not even light when connected to the charger. It appears dead unless it is handled constantly.
This complaint may seem insignificant, but I am a carpenter/ woodworker, I use loud machinery, so I miss a lot of calls, and I do not wear a watch. I keep my phone on the bench near where I am working, and often glance at the phone to check for missed calls, or the time. Sometimes I have glue on my hands- even paint- I can't be picking up and manipulating the phone every few minutes. This phone is being marketed as a workingman's device, but it falls way short.
It is a fairly large size, a bit large for jeans pocket, but one could get used to it. The speakerphone is excellent. Loud. Very Loud. I would be extremely satisfied with this phone if not for the front display issue.
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I needed 3 phones for a family plan. Each had different needs.
I'm getting older and hard of hearing, so I needed a phone with a good speaker system and long battery life plus I wanted to see the numbers dialed and read the keys too. I thought it would be good to have a camera and bluetooth capability just in case.
My wife needed a rugged phone because it spends most of its life in the bottom of a big purse and takes a lot of abuse. This phone has no external antenna to break off like her last one. She liked the yellow phone so she could hopefully find it easyier.

My daughter is away at school in a remote part of Washington, so she was looking for another carrier as well as a phone with lots of features. AT&T is one of only two carriers which gives a good signal strenth both in her area as well as the HWY to and from school, which is most of the way where there was no signal before with Sprint. AT&T filled those needs along with roll-over minutes on thier plan. She also wanted to use bluetooth a lot and does a great deal of texting. A camera was also important for her.
We have had the phones now for 3 weeks and very pleased with what we've got. I think these will hold up very well with the daily activity they recieve. Battery life is much better than the specs for other rugged phones that only had about 3 days of standby. The Rugby lasts a minimum of a week between charges, so that makes it easy to just leave it home on charge Sunday mornings when we are at Church (So embarracing when it goes off at Church anyway).
You can't go wrong with this phone for only a penney each plus about [...] for shipping. FIVE STARS all the way. My daughter says she would have liked to had a flash on the camera, but I like the longer battery life without flash.
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THE YELLOW MODEL MAY NOT BE A GOOD CHOICE. With the military specs and all, I thought this phone would be a tank. In the first hour after I bought it, I placed the phone in my pocket with my old phone, a Sony Ericsson W810i. I later noticed scratches all over the front plastic panel of the Rugby. Over the next few weeks, I also noticed mysterious dark stains appearing on the yellow rubberized coating. It appears that whatever this colored material is made of is picking up stains that can't be removed, almost as if the coating was wearing off to expose a darker material beneath. It's worth noting that I keep this phone in a zipper pouch designed for a small digital camera, so there is no friction applied to the phone. I treated my phone's exterior to Vinylex protectant in hopes this will reduce the absorption qualities of the yellow coating. Looks like a snap-on cover will be required for true protection. I also noticed that the hinge has more play than I would have expected for this type of phone and more than I would like to see.

Otherwise, the phone isn't bad. I like the size and feel of the keypad - with the exception that the clear key is too close to the navigation keys; a small ridge between the two would help prevent pressing clear when you had wanted to hit the down function of the navigation key. Talk quality is good as is the battery life. Push-To-Talk does not have a means to shut it off, so you will constantly hit the button by mistake and be prompted whether you want to accept the charges of that feature. I was surprised that the small 1.3mp camera actually takes pretty good pics.

Actually a good phone overall, but it would be more durable with a protective cover - which then would eliminate the novelty of the yellow "DeWalt tools" color scheme.
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