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Samsung SBH-500 - Headset ( behind-the-neck ) - wireless - Bluetooth - black

3.0 out of 5 stars 25 customer reviews

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  • HEADSET
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Product Features

  • Weight: 1 pounds
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Product Description

  • Wirelesssly stream music and incoming calls
  • Integrated microphone for hands-free communication
  • Up to 11 hours play time, 12 hours talk time and 205 hours standby
  • Features answer/end function and 3-way calling
  • Includes travel charger

  • Product Information

    Product Dimensions 10.9 x 6.8 x 2.8 inches
    Item Weight 1 pounds
    Shipping Weight 10.4 ounces
    ASIN B0015A6N0K
    Customer Reviews
    3.0 out of 5 stars 25 customer reviews

    3.0 out of 5 stars
    Best Sellers Rank #1,233,934 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
    #18,308 in Cell Phones & Accessories > Cell Phone Accessories > Bluetooth Headsets
    #1,232,331 in Electronics > Cell Phones & Accessories

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

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    Customer Questions & Answers

    Customer Reviews

    Top Customer Reviews

    By L. Nguyen on April 2, 2008
    I've been waiting a while to get a real stereo bluetooth headset and decided on this one after extensive research. I knew that Samsung was a good brand and the price was not too bad, under $60. I didn't want to spend too much because I knew the quality of bluetooth headsets like other wireless technology today are inferior to wired ones. The main use of the headset was for use with my Sony mp3 phone while excercising so that I wouldn't miss any calls.
    The package came brand new and the headset looked great. Unfortunately, the directions to pair the headset to another bluetooth device was incorrect. Maybe my headset had its circuitry crossed but the directions from Samsung to pair the headset was way off. You need to hold down the main button then turn on the headset. Only then will the headset go into pairing mode by maintaining a solid blue light. It took me a couple of days of troubleshooting and experimenting to realize this pairing method. I just hope that this problem is only due to my headset because I assume a lot of people who buy this headset and try out Samsung's directions will become very frustrated. I almost returned the product and I am sure many others would too.
    Well, once you get it to work, the headset performs rather well. The A2dp format makes a difference in terms of listening to music. It's definitely better than my old Motorola H500. The only time it skipped on the music or had statics was when it got low on battery. The headset will let you know when that happens with a couple of beeping noise every other minute. Of course, the quality can't compare to wired headsets but it's not too far off. That's the price you pay for wireless. Some may find the headset too long for their head.
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    9 Comments 36 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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    I bought this bluetooth stereo headphone for working out at the gym. Little did I know that once it arrive at my doorstep that this item will be so uncomfortable to wear behind the neck as design. The behind the neck band is so annoying it touches your neck when you kinna look up. Not to mention it pinches your ears. After a long period of time wearing them, I feel like just tossing them. Pairing the headset to my phone was rather a bit of a challenge. You'll have to push the middle button while turning on the power, only then you'll see a solid blue light. After recharging the headset, my phone(T-mobile shadow) doesn't automatically pair with the headset. Not sure if my phone is the culprit or the headset. I usually have to go back to the pairing mode and it sees it. Other than major design flaw by samsung, the sound quality is fair. The bass is good and mids/highs are fairly acceptable, but can't be compared to wired ones. The other thing I forgot to mention is that the headphones are kinna big, your like your wearing earmuffs or looking like princess Leah on star wars. Don't waste your money on this headset. I wanted to return this product, but don't want to go to all the hassle, I only paid way lesser than it is advertised on this site. So I guess I can live with that!
    1 Comment 9 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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    After some research I ended purchasing the Sam Sung SBH-500 and the Motorola S9-HD, so will be doing a comparison of the two.
    True to the reviews I've heard, the Sam Sung had excellent music quality. The Motorola had comparable sound quality but not quite as good as the Sam Sung. The calling quality for the Sam Sung wasn't bad either, and the two people I called could hear me fine. For the Motorola, one of the two person said it sounded the same as the S.S. but the other person said it was harder to understand me. He said it sounded like I was on a distant speaker phone. The buttons for the S.S. were easy to use and locate, and the battery is great (11 hours of music play or 12 hours of talk). The buttons on the Motorola were easy to locate, but were a little harder to use, because of it's smaller size/style. The battery life for the Motorola was also only 6 hours. The biggest drawback for the Sam Sung (like others have complained) was that it was uncomfortable to wear, (and I don't even have a big head) though NOT unbearable. It felt like wearing a tight pair of glasses. The headphone was also odd looking when worn because it stuck out approximately 1.5 inches from your ears (that may not sound a lot, but does look rather funny). The thick padding was nice and soft, but made my ears warm and sometimes would even sweat (this is during colder weather, I'd hate to find out how they feel in 100 degree weather in the summertime). The Motorola was more comfortable to wear, and was barely visible when viewed from the front. Although I have never used them to exercise, I've heard you can even use them to jog. Both the Sam Sung and the Motorola would occasionally skip when I was walking outside, but the Motorola seemed to skip a little more.
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    Comment 5 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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    I purchased these headphones mainly because I found them for a great price after a MIR. I was immediately impressed by the flexibility of the headphone's headband, which actually ends up being placed along the back of the wearer's neck. I thought this was a must given the stories of other Bluetooth headphones that snapped down the middle after repeated use.

    Despite the on-line reviews that warned of how uncomfortable they were to wear over a prolonged period of time, I felt the headphones were somewhat manageable. Yes, they are not all that comfortable, and yes, they do make you look like you are wearing earmuffs (i.e., the Princess Leah effect, if you will). Nevertheless, in viewing the product as a whole, I regarded these weaknesses outweighed by the strengths of the product.

    I also found the Bluetooth connectivity to work well with my phone and my laptop. The bass is great and the mids/highs are good. Outside noises seem to be blocked fairly well.

    All in all, I am pleased with the purchase because 1) I found them for an absolute steal after MIR; 2) they sound great given their Bluetooth connectivity; 3) comfort is not of the greatest importance; 4) and I mainly wear them indoors.

    My parting advice would be to simply do your own research to see if these are for you.
    Comment 4 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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