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- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- A service fee will apply. $39 to repair or $99 to replace your phone.
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Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on April 3, 2019
Color: Prism BlackVerified Purchase
Reviewed in the United States on March 13, 2019
Color: Prism WhiteVerified Purchase
Reviewed in the United States on March 29, 2019
Color: Prism BlackVerified Purchase
Reviewed in the United States on April 5, 2019
Color: Prism BlackVerified Purchase
Reviewed in the United States on May 2, 2019
Color: Prism BlackVerified Purchase
Top reviews from other countries
Amazon Customer
Seriously, save yourself about £200 buying this
Reviewed in the United Kingdom on July 23, 2019Color: Prism GreenVerified Purchase
Seriously, save yourself about £200 buying this
Reviewed in the United Kingdom on July 23, 2019
I initially had concerns about buying an imported phone, wondering if it would work the same as one I bought in the UK etc. In short, yes it does definitely consider this.Reviewed in the United Kingdom on July 23, 2019
At the time of my purchase this phone was retailing at £799 and I bought it here for £572, opting for green because it was cheaper and would be hidden by a case anyway.
It was given a estimated delivery of 1 - 2 weeks, however it was with me in 5 days from America!
The tracking says the phone was posted in New York and on arrival it is clearly a genuine S10, sealed in its original box. It came with an additional UK plug outside the box as the one in the box is a USA charger.
Of note your old Samsung chargers will work perfectly with this, just buy some "USB C" cables online to plug into your existing plugs as that is the type of wire to fit this phone.
Also worth noting is it comes with a factory fitted screen cover, soft plastic TPU case and the one I got came with a free 128GB Micro SD card.
I presume it came from Latin America originally as on booting up the phone and inserting the SIM it asked me to confirm my provider in Spanish. Don't worry though, this is the only Spanish you will see and it's really easy to see your SIM provider, eg Three in my case.
Once you've clicked that, it automatically detects your language and switches to English forever more.
Also worth noting, after some concerns I read online, is it contains a Exynos processor which is the same as UK phones. (The USA and China have Snapdragon processors which are supposed to be ever so sightly faster) Samsung Pay also works perfectly.
I hope this helps you save some cash and get a decent phone. I would also recommend spending a bit more on a decent case to protect your phone, like a Spigen case.
Images in this review
Hamse
LEGITIMATE🥰🥰
Reviewed in the United Kingdom on June 20, 2019Color: Prism WhiteVerified Purchase
haroon
Perfect
Reviewed in the United Kingdom on June 6, 2019Color: Prism BlackVerified Purchase
Matrix
Updated and fuller Review
Reviewed in the United Kingdom on July 17, 2019Color: Prism GreenVerified Purchase
Henry M
Brilliant Phone
Reviewed in the United Kingdom on May 22, 2019Color: Prism WhiteVerified Purchase
