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Samsung SNH-1010N SmartCam WiFi Video Baby Monitor

1.8 out of 5 stars 69 customer reviews
| 4 answered questions

Product Description

Samsung SmartCam WiFi Baby Monitor

WiFi IP camera with zero config technology, securely viewable on any PC, Mac or Android/Apple mobile device/tablet. Capable of sending push notifications, communicating through two way talk, motion/sound detection, night vision and recording clips to a private YouTube account.

Product Dimensions: 3 x 3 x 2.5 inches


Product Information

Technical Details
Item Weight1 pounds
Product Dimensions9.9 x 7.2 x 2.9 inches
UPC855726002360
Item model numberSNH-1010N
  
Additional Information
ASINB008J4DQ0A
Best Sellers Rank #129,653 in Baby (See top 100)
Shipping Weight1.2 pounds
Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
International Shipping This item is not eligible for international shipping. Learn More
  
 

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By Christopher Tran on September 27, 2012
This isn't bad product. It does what it's meant to do. Just not very well, and certainly not to warrant the price. I'm an expecting new dad shopping around for a video monitor. My sister recommended the Motorola MBP36 that she's been using. This and the the Summer Infant Infant model seem to be the mostly highly regarded. But I really liked the idea of being able to view from anywhere, on iPhones, iPads and Android. (I currently have an iPad and a Samsung Galaxy Note). So I thought I'd give it a try before spending the big bucks for those dedicated monitors. It wasn't the easiest set up but I eventually got it all set up. I'm a tech guy, I work in networking. I actually found this "easy and guided" way of setting things up very much trial and error.

Pros:
-It allows you to view from any internet connected device or computers.
-Doesn't need you to know how to configure your router or network to view them.(I Actually consider this Con, but most people would consider this a Pro, more on this later).
-It's small and easily mounts.
-WiFi support, although you have to connected it to the LAN connection for setup unless you have WPS support on your router.

Cons:
-The internet viewing is done via an external service from Samsung's server. This causes a huge amount of latency so the video is delayed and not smooth at all. You also have to register the device and sign in to there service.
-the night vision is pretty bad. The infrared LEDs are far too few and weak. This makes it almost useless as a baby monitor while the baby's sleeping in the dark.
-Normal video quality is barely acceptable. If you've never tried one of these of devices before, you might think it's not that bad.
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I bought this item, relatively sight unseen, without reading the initial reviews here. (This was a mistake) Out of the box, I was able to connect the device to the LAN, set up my account via the website, and get the camera working. Where the problems started was with the Wireless set up. I followed the instructions in the quick start guide, and the device was able to detect our network. When I entered the password, it failed to save the settings. We tried every different option, ensured our password was entered correctly, and still was unable to connect. We also validated that it did not work on multiple devices when trying to update via the SmartCam website. (2 different laptops, 2 different OS's and a tablet) The support site for Samsung was also no help with this error, when we searched their troubleshooting FAQ's. Because our overall poor experience (usability, time wasted, lack of information from the OEM) we are returning this monitor. I suspect we can get a better device for the same price.
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We use the camera as a nanny cam. The camera is up and running for 4 months continuously and we did not have any issues. A recent firmware update decreased the latency of the camera on a local wireless network from 2 seconds down to maybe 0.5 seconds. The only thing I am unhappy is the android software support. Currently, the app does not support android 4.1 (jellybean). Hence at work, I am forced to use my compute rather than my smartphone. Also I was hopping that I would have an app on my Samsung SmartTV to log into the camera. One important thing: The smartcam is using peer-to-peer connection. Hence, you have to connect do each camera individually. Only if you connect to the camera, you will use bandwidth. This is in strong contrast to the dropcam solution. The dropcam solution is set up as a online dvr (digital video recorder) system. All data is sent via a dropcam server (US based) and hence the local area network will see much more traffic. The samsung smartcam only allows event recording to a private youtube account. If you are looking for surveillance 24/7, certainly the dropcam solution (monthly charge applies) is the better choice. Re-routing the traffic via a server vs peer-to-peer will add up to increased latency (5 seconds). Another note: I could not observe the timeout issues described by other reviewers.
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Dont buy this. Any reviews on here that are positive are fake. If I could return it I would. It is junk. It has absolutely no support from the developers, other than the android app that gets an occasional update (which ends up ALWAYS breaking something else in the app). I have been in relay mode for 2 months. A $15 baby monitor works better and more reliable. I had terrible quality and stability when it did work. Both Samsung Galaxy S3 and Galaxy S4 work for about 3 minutes and then disconnect (well not now since the last two updates). Both phones are unrooted and fully updated. For all 3 of those devices being made from Samsung they should work flawlessly. Without WPS you need a windows computer to set it up. Linux support (besides android) is not available. You can change some settings via linux by directing a browser to the ip address of the camera and using the camera username and password to log in. However there will not be any video playback and certain settings fail to save or appear across different browsers (chrome, midori, firefox). Every attempt i have made to contact the developers has been ignored. This is Samsung's worst product I have owned. It was advertised as being a baby monitor. Why use this for watching your baby when it works once out of every thirty times you try to use it? When in relay mode sound is disabled as well, along with the lagged poor resolution video: you will be done changing her diaper before you see yourself on the screen (seriously). I guess my minimum of 30 mbs connection isnt fast enough for a crappy video, but it is just fine to stream 1080 Netflix on three devices simultaneously and 3 computers running nonstop. They cant complain that my ports arent forwarded or router issues either. This product just does not work.
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