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Samsung SNH-P6410BN SmartCam HD Pro 1080p Full-HD Wi-Fi Camera
|Video Capture Resolution||1080p|
|Item Weight||0.26 Pounds|
|Digital Zoom||10 x|
About this item
- Make sure this fits by entering your model number.
- Multi-Streaming Up to 10 Cameras, 1 Year Manufacturer's Warranty
- 128 degree ultra-wide angle coverage, true day and night Wide dynamic range
- Micro SDXC memory card slot for local storage, email and mobile notification (Max 64GB)
- Built-in two-way talk, advanced motion and audio detection
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CHOKING HAZARD -- Small parts. Not for children under 3 yrs.
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|Sold By||eCommerce Central Hub||Refurbmania||LIVEBEAR||Refurbmania||Ocean Reef Electronics||Refurbmania|
|Item Dimensions||5.60 x 8.40 x 4.00 inches||4.50 x 6.50 x 6.50 inches||9.00 x 9.00 x 6.00 inches||9.50 x 5.00 x 13.00 inches||3.30 x 3.30 x 3.30 inches||9.00 x 9.00 x 6.00 inches|
Samsung HD Pro WiFi IP Camera (SNH-P6410BN)
Whether you want to check in on what your pet is doing, see if the kids are safe or just want the reassurance of knowing that your home is secure, the Samsung SmartCam HD Pro is the perfect way to keep an eye on what matters most. You can view your SmartCam HD Pro from your mobile device anytime from anywhere in the world, giving you peace of mind. Designed for optimum performance with Full HD 1080p video quality, simple set-up and an intuitive experience, the SmartCam HD Pro provides the high caliber video experience you would expect from Samsung. The SmartCam HD Pro can be easily customized to instantly alert you to both motion and audio events so you won’t miss a thing! The SmartCam HD Pro delivers real-time notification of activity through your iPhone, iPad, or Android smartphone or tablet. It also has a built-in slot for a microSDXC memory card which allows for video storage for later review. Once you’ve downloaded the Samsung SmartCam app and have set up your SmartCam HD Pro, there are no extra costs or monthly fees for viewing or storage. The SmartCam HD Pro WiFi IP camera introduces many advanced features such as Wide Dynamic Range, Samsung Light Enhancer, Advanced Motion & Audio Detection, and Motion Zone Select. Each camera is equipped with a built-in microphone and speaker for crisp, clear Two-Way Talk ─ one more way Samsung helps you be in two places at once!
Simple WiFi Setup
Setting up the device is simple and requires no use of software or CDs. Simply download the free Samsung SmartCam app for Android or iOS, available on the App Store and Google Play, to your mobile device. The intuitive setup wizard helps you to begin viewing your camera in a matter of minutes.
Advanced Motion & Audio Detection
If your pet enters an “off-limits” room, the kids come home from school, or a window is shattered, you’ll be immediately notified. False alarms due to slight changes in lighting or minor movements such as a houseplant gently ruffled by an air vent, are now a thing of the past! The SmartCam HD Pro’s Advanced Motion & Audio Detection recognizes that things like rolling cloud coverage, falling leaves and swaying branches are not key events. You will only be notified, through instant push notifications to your mobile device, of true motion events such as someone entering the room. And in low light conditions, audio detection has you doubly covered listening for loud incidents you should know about.
1080p Full HD Video
The SmartCam HD Pro WiFi IP camera provides up to 1080p Full HD streaming video to your mobile device, delivering better image quality than 720p resolution. Capture every detail of your kids playing video games, your cat poised at the window awaiting your return, or even the cash register inside your store. The large 1/2.8-inch CMOS sensor allows maximum light through the lens ─ yielding vivid colors, brighter video and stunning detail.
Go ahead: remind your child to do her homework or tell your dog to get off the couch. The Samsung Enhanced Two-Way Talk feature lets you not only hear what’s going on around the camera, but also allows you to talk back through your smartphone, no matter where you are. A built-in audio minijack that accommodates external speakers (not included) amplify and enhance the sound quality.
Samsung Light Enhancer (SLE) & Wide Dynamic Range (WDR)
SLE: The Samsung Light Enhancer enriches available light in dark areas to give you superior image detail in even the most challenging low light conditions. If you wake up with the nagging feeling that you left the burner on under the kettle, a quick check from your smartphone will put the issue ─ and you ─ to bed. WDR: Bright light streaming through windows poses no problem for the SmartCam HD Pro. The WDR technology enhances details in backlit conditions to give you a clear view of the outside, while eliminating murky silhouettes in the foreground. So while it may be high noon outside, you’ll clearly see the sheriff’s star as your little cowgirl has a showdown in front of the playroom window.
True Day & Night and Ultra-Wide Angle
The SmartCam HD Pro features an advanced IR Cut Filter for accurate, vibrant colors. Even in darkness, the camera provides clear, nighttime video up to 16 feet. No more need for barefoot late-night safety checks! While other cameras have constricted angles that limit your view, Samsung’s 128° Ultra-Wide Angle lens gives you a wider view to maximize your recording coverage without compromising quality. Want to know what the kids are doing with the crayon over there in the corner? The SmartCam HD Pro puts you right there!
Motion Zone Select
Motion Zone Select further fine-tunes what you want the camera to pay attention to. If you want to keep your eye on the window, but the dog runs back and forth beneath it, Simply draw a box around it on your screen and the camera will alert you when someone is approaching outside. You can select up to three motion zones in the camera’s field of view.
Local Video Storage
Capture those important events right onto your SmartCam HD Pro. Local video storage is possible through a micro SD card slot with the ability to record directly onto a microSDXC memory card* with up to 64GB capacity. Set your camera for continuous recording, record at scheduled times, or, to minimize viewing time and storage space, record only when motion and sound events are detected. You can even view the recorded video right from your mobile device from anywhere in the world. *SD card not included.
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Prior to firmware 1.07 you were able to use with synology server for unified streaming across multiple cameras, recording to server hard drive and local access to make changes. Unfortunately I purchased multiple cameras prior to the firmware update and no stuck with cameras that don't work for my application.
I've had this running for a couple of days now and it's my first security camera purchase. Here's my impressions of it so far...
CAMERA & ACCESSORIES
The camera itself is a unique shape, not bulky or heavy. It would've been nice to offer more color choices such as gray or black (which I would've preferred). Stand is low and can move up and down to adjust the angle of the viewing area. The base is slightly smaller than the camera, has thin cushions underneath to avoid scratching the surface. It seems stable enough to prevent being knocked over easily, but I am concerned about the base not being wider or heavier and not having thicker rubber padding underneath to give it better grip. As for accessories, I can only comment on what I've used. The ethernet cable worked as it should, only used once during set up before going wireless (choice of 2.4 GHz and 5 GHz). The power adapter's cord is approximately 8 ft. long and barely reaches my outlet, be prepared to use an extension cord if needed. Other accessories included are mounting hardware and Quick Start Guides in several languages, but I didn't use those. I found the set up video to be more helpful instead (see link below).
I won't list all the specs, you could see them in the ad's pictures or in the Data Sheet I listed (see link below). So, I'll comment on the features I've used so far (indoor use only).
I first set it up on the window sill next to the front door to see visitors approaching from the driveway and walking path. The daytime quality was very good whether watching it live or reviewing recorded video. Although I must mention that it showed a strong glare when the sun was shining on the window from that side of the house. Otherwise, it was a clear video with only minor reflection issues when viewing through a window. Then, I relocated it to record inside the house. I watched my son play and I walked around normally in the viewing/recording area to test it. Camera quality was at its best in a well-lit indoor environment, especially with WDR (Wide Dynamic Range) switched on. I only tested the speaker/mic features during set up, it has volume control for both and like the live video, there's about a one-second delay. Motion Detector (even at the lowest sensitivity level) still captured us from 10-15 feet away, that shows good range. To explain how sensitive the Motion Detector is, I've viewed night time recordings of a fly buzzing around the family room. Of course the video is in black/white, but you know the sensor is very good at detecting motion if it captured an insect on video at night. I was impressed, although I could see these false alarm alerts annoying some people if it happens too often. But that was only the first night after set up and I decreased the sensitivity to its lowest setting and kept it there. The second night, Motion Detector didn't record any insects flying around and didn't have any other false alarms. Maybe it was calibrating the sensitivity since I kept adjusting the settings on the first day.
Samsung's SmartCam website for viewing live feeds or recorded content seems more user-friendly than most I've seen while researching on YouTube. Regardless of computer skill level, I feel this should be easy to navigate for most users right away. On the SmartCam website, there's three viewing choices: Low Speed Network (640x360) [NOTE: Product description states 640x480], Mid Speed Network (1280x720), and High Speed Network (1920x1080). You can set up several cameras, rename them, and give each one a password, too. I also downloaded the SmartCam app from Google's Play Store and use that more than viewing from a PC. You're able to manually record live feeds and even take pictures from your smartphone, all data saved on the micro SD card installed. Speaking of micro SD cards, I had a problem with a high capacity SanDisk 64GB Ultra Class 10, kept getting "error" messages even though it can be read on my PC and android phone. So, I'm temporarily using an older SanDisk 4GB Class 4 micro SD card which the security camera recognized right away and you can even format the card from your phone. Also, there's a feature to have Motion Detector pictures sent to your Gmail account where they can be saved on Google's Picasa. So far, it appears that I'm getting both notification pictures through Gmail and recorded videos saved via micro SD card at the same time. While recording, I've found the Motion Detector playback feature to be quite helpful. On the phone app it shows a calendar, pick a day and then it shows a graph on what times they're recorded, can quickly view one video after another by pressing "Okay" instead of going back to the menu to play the next video. On the website using a PC, select the calendar day, then "Motion Detector" on menu and it displays a time bar graph where you can scroll through the recorded videos. In the settings, you can increase the Motion Detector sensitivity as well as set up "Continuous Recording". I tried the constant 24-hour recording at first, but it used up a lot of memory, so I unchecked the box to only record small clips of 30-45 seconds when it detects motion in the area. There's also a feature that allows you to record over old footage if memory card is filled up. I use it and recommend enabling that feature so motion detection recordings aren't interrupted.
Overall, I'd rate it a 4 out of 5 stars. I like the wide area that it captures, resolution up to 1080p, includes speaker/mic with very good night vision and motion detection. Also, the ability to receive picture notifications via Gmail/Picasa + using a Micro SD card for recorded video is very cost-effective vs. paying for monthly/yearly cloud service. But the base and stand seems somewhat unbalanced since camera is top-heavy, could've put bigger grip padding underneath. Camera doesn't pan around like others I've considered, plus Motion Detector had a few false alarms (first night only). Finally, doesn't offer more color choices and had micro SD card errors (can't read SanDisk 64GB Ultra, but did read SanDisk 4GB Class 4). For these reasons, I'm unable to give this product a full 5-star rating. Yet despite all that, I'd still recommend purchasing this as a security camera or as a baby/kid monitor. I'd even consider buying one more, so I could have one set up by the window to view the driveway/front door while leaving the other camera recording the front door/family room area inside the house.
I hope potential buyers consider everything I've mentioned before making a decision. Thanks for reading my review.
Other brands/models considered: Dropcam Pro ($199 retail) and Foscam FI9821W V2 ($159.99 retail).
Video (setting up with PC): See "Comments" section.
Data Sheet (PDF): See "Comments" section.
UPDATE #1 (4/14/2014) - Now that I've had this for over two weeks, thought I'd give a status update.
1) SD card error continues on the SanDisk 64GB Ultra even after reformatting it several times. I've just about given up on that and am disappointed since the security camera advertises that it can handle up to 64GB. Like I said in my review, my PC and android phone were able to read the memory capacity of this micro SD card, but the security camera just won't read it. Maybe it only prefers Samsung brand high-capacity micro SD cards, but I'm not willing to fork out the $$$$ to test that theory. So, I took the 32GB micro SD card (SanDisk, Class 4) from my android smartphone, formatted it and it's now working in the security camera! I wonder if the HD Pro can't read Class 10 or certain 64GB micro SD cards. But at least I was able to use the 32GB in Samsung's camera and upgraded my smartphone's memory card to 64GB Ultra (which it could read, of course).
2) The Speaker and Microphone features works fairly well. I've used it on my android phone and there is an audio delay. When tested in the house, the audio delay is only about 1 second, maybe less. But when I'm at work (26 miles from home), the audio delay is about 5 seconds. You can even hear your response, sounds a little hollow and robotic which I found kinda funny. Although there's some static in the voice, at least it's clear enough for others to hear and understand what you're saying. To access this feature on the android app, choose the camera, touch screen to bring up Menu at the bottom, select Conversation icon (box with quotes), it'll turn blue and you'll see a microphone symbol on the right side, press that to speak.
3) I haven't had any more Motion Detector false alarms. I kept the sensitivity at the lowest setting and it still detects movement when I open the front door nearly 15 feet away. In my case, there's no need to turn it up any higher. Also, I turned off "Audio Detection" since I have a clock that rings every half hour and may cause many false alarms throughout the day. Speaking of false alarms, I don't recommend using the email feature for Motion Detection alerts. Correction, I only recommend using it if you know no one is home, then turn it on. Otherwise, you'll get flooded with false alarm alerts when there's people in the vicinity of the camera. I got over 100 emails in only about 3-4 hours and couldn't turn it off from my android phone, could only disable it through the desktop PC version.
If I think of anything else, I'll update this again. Thank you.
UPDATE #2 (4/17/2014) - Regarding "Update #1 / Item #1".
Soltech Security contacted me about the 64GB micro SD card "errors" I was having. They're an authorized seller and working closely with Samsung on this new product. I'll be sending the SmartCam HD Pro back along with the SanDisk 64GB micro SD card that was giving me the "error" message and getting a new replacement camera/memory card in exchange. Apparently, they pay attention to the reviews here on Amazon and am trying to fix any problems that arise. To me, I find that very reassuring that Samsung isn't just putting a product on the market and don't care about the problems that consumers are having. Also, I noticed Soltech Security is doing an excellent job addressing any questions from potential customers. It's customer service like this that makes me feel better about my purchase of this product and would definitely consider buying a second security camera from Soltech Security.
UPDATE #3 (5/11/2014) - Steps to get micro SD card issue working.
As I mentioned in "Update #2", I received a new HD Pro and 64GB memory card (Samsung brand) and sent back the original security camera I purchased along with the SanDisk 64GB. The replacement also duplicated the same problem; however, there is a work-around in making the memory card readable no matter what capacity. When adding or switching memory cards:
1) Unplug camera's power cord.
2) Log out SmartCam website.
3) Add/Switch micro SD cards.
4) Plug in camera's power cord.
5) Log in SmartCam website.
6) Go to Set Up > SD Card > Turn On.
It should read the new micro SD card. I experimented with different brands and different memory capacities: SanDisk 4GB, SanDisk 8GB, SanDisk 32GB, and Samsung 64GB. The HD Pro read every single memory card when I followed those steps.
And BTW, SanDisk 64GB has more "usable" memory space compared to Samsung 64GB. SanDisk = 62.5GB vs. Samsung = 58.53GB. I pointed this out to the Soltech Security representative and he noticed that, too.
UPDATE #4 (10/28/2017) - Error Message from Motion Sensor Recordings.
I've been getting this error message when trying to view Motion Sensor recordings last several days:
"Failed to play due to concurrent access or unstable network.
Check the camera and PC's network status."
I tried three different MicroSD cards: SanDisk 32GB & 64GB, and Samsung 64GB. All records motion, but none are able to playback no matter if hard-wired or wireless connection to security camera. Live camera works fine (except no audio).
After 3.5 years, it may be time to replace this with another brand/model indoor security camera.
UPDATE #5 (12/9/2017) - I bought more SmartCam HD Pros.
After extensive research, I decided to buy this again, and more than one security camera this time since Soltech Security was selling "Refurbished" models @ $79.00 each. Why did I buy the SmartCam HD Pro again? Good question.
Past couple of weeks, I got quotes from professional installers selling high-grade security cameras kits with local HDD to store the videos. Their quotes ranged from $1800 - $2800. Bwahaha! No thanks. I even asked them if I bought my own security camera kit (under $500 from Amazon or Costco) and just hire them to install the equipment, you know to save $$. Those that I spoke to informed me that they'll do the work, but won't warranty anything since it's not their product they're selling and can't guarantee the quality (so if anything goes wrong, I have to take them all down myself to return/exchange). Understandable, but hiring them and spending $1800/$2800 vs. $79 Samsung SmartCam + $15 (32GB SD card) for each camera was a no-brainer to me. My Samsung account is already setup and I'm familiar with the PC and smartphone interface. Plus, it's easy to add new cameras to it. I bought two recently and am happy enough with them that I bought two more for a total of four: two facing in the house, other two facing out the window towards driveway and backyard (I'll just deal with the glare and reflection issues). Done!
DESIGN: From a utility perspective both cameras offer virtually the same design with a similar mounting option and having a wide angle lens providing a great field of view without the need of pan/tilt feature as found of the Foscams. The Dropcam offers a minimalistic and sleek design. Using a combination of high grade plastic and aluminum makes for a well built camera that blends in with nicer environments well. The Samsung is a little bulkier and in typical Samsung fashion, rely solely on plastic for its construction. Despite the plastic the body is solid with good heft suggestion a good, albeit less attractive build in comparison to the Dropcam. The best comparison would be of a galaxy phone compared to an iPhone or HTC One. WINNER-Dropcam
SETUP: Setting up wireless IP cameras such as those offered by Foscam can be quite the challenge due to the need to create security loopholes in your wireless router necessary for viewing the cameras when away from home. Both the Dropcam and Samsung cameras make the setup so easy that you could have either up and running within seconds regardless of how technologically illiterate you may consider yourself. Both cameras even allow you to have the camera up and running without using a computer. However, at the time I hooked up the Dropcam, only the iOS app was able to be used for initial setup. The Smartcam allows you to setup the camera using either an iOS or Android device. WINNER-Samsung
IMAGE QUALITY: The Dropcam and Samsung both provide great day and night images relative to Wi-Fi/IP cameras. If hard pressed to choose which offers the best clarity I would have to say Dropcam edges out the Samsung. On paper the Dropcam has a slightly larger field of view. In reality I found no difference in the area shown through the video streams, but the Samsung somehow manages to do so with notably less of a 'fisheye' effect. Overall, I give the Dropcam a slight edge to the Samsung but definitely not enough to alone impact a purchase decision. WINNER-Dropcam
PERFORMANCE: Keep in mind that camera load time and stream delay will be greatly impacted by your internet speed and wireless router. For the purpose of my comparison both cameras were connected to the same internet connection on the 5Ghz band of the same router. The duration it takes to retrieve the video stream from the moment of launching each cameras respective applications is roughly the same. The video and audio stream of the Dropcam experienced about a 5 second delay. The delay of Samsungs streaming was notable shorter at about 3 seconds. Two seconds may not seem like much, but those are valuable seconds if using as a baby monitor and responding to a child in need. The Samsung camera has only lost connection once during the few months I've had it. WiFi cameras remaining connected has a lot to do with the stability of your internet service, but the Smartcam has been much better at keeping its video stream than my Foscam cameras. I did not own the Dropcam long enough to compare. If you notice your internet frequently dropping off or have to reset your router then you will experience problems with any Wi-Fi camera. WINNER-Samsung
FEATURES: Both cameras have a built in speaker and mic with the Samsung offering a selection of 3 lullabies. The lullaby feature certainly is not much of a selling point for me as I assume it wont be for most others, but the speaker of the Samsung is louder and the microphone records louder when utilizing as an intercom. The Samsung audio stream plays loud enough for me to utilize the camera as a baby monitor without the need to hook my phone up to an external speaker, whereas, I needed the external speaker for the Dropcam to feel confident enough I could hear everything when in an environment with background noise such the TV. Recording capability is another essential feature of these cameras. If you don't need recording ability I would recommend sticking to traditional baby monitors to avoid the streaming delay altogether. This is the Dropcam's Achilles heel as it requires you to pay a $10 monthly charge as their minimum cloud recording package. There is NO way to record video without use of their cloud storage. The recorded image are accessable for a 10 day revolving window without any means to delete video that you prefer not to have other people possibly viewing. Samsung records video triggered manually or through motion detection to an on board SD card. Some people may fear if the camera is stolen, the evidence is stolen along with it, but images taken once motion detection is activated are automatically sent to your email. WINNER-Samsung
The cost of the Samsung Smartcam Pro HD after one year at $220 ($190 for camera, $30 for SD card), vs the minimal total cost of the Dropcam $300 ($200 for camers, $100 for annual cloud plan). At two years of ownership the Smartcam comes in at $180 cheaper. Each camera offers great hardware and have their strengths and weakness when directly compared but once taken in the total cost of ownership the Smartcam is a far better choice unless for whatever reason you have a need for 24/7 recording rather than relying on motion activate recording.
Top international reviews
Effectivement, depuis la dernière version du micro-logiciel, la caméra enregistre toujours les événements en HD (1280x720). Hors, qui dit HD dit envoi des données en haute résolution via le débit montant de la box et non le débit descendant.
Pour un débit standard de 8Mo/s en descendant (download), vous avez généralement un débit montant de 0.6 Mo/s (upload).
Or, la HD (1280x720) nécessite 1 Mo/s en débit montant !
Bref, vous avez toujours des images saccadées avec cet appareil si vous n'êtes pas équipé en Fibre ou avec un très bon ADSL !
A bannir ...
Although I was aware about this when I purchased it, this has now become a must-have feature that's missing from this camera. The mobile application is extremely clunky and feels like it was updated 10 years ago. No big deal if everything works as expected but that's where things are getting worst.
A while ago Hanwha Techwin did support automatic sync with Google Drive. First, that's not Samsung. It's an accredited provider that supplies the web platform / technology behind Samsung. I don't really like to have to deal with third-party suppliers with such a sensitive device but let's assume Samsung did their job in properly selecting their partners.
Secondly, what this allowed was to have short video clips sent directly to the cloud when an event was detected. It's really neat because a clever burglar could easily spot the camera, tear it apart and remove the SD card, in which case you wouldn't be able to retrieve the footage. This is not possible anymore. Google updated their security policies and now require an updated oAuth authentification that Hanwha Techwin did not implement.
So if you can't sync to your Drive, maybe at least you can connect it directly to a DVR station or something like Surveillance Station in a Synology NAS. Forget it, this camera is made to be configured over Direct Wi-Fi with the mobile app, there's no way going around that.
The picture quality is great and the event detection features works nicely, the zones can also help to avoid false alarms. It's great too to have 2-way communication so you can both hear and speak through the camera. It's just a shame that there's a non-existent customer support, that this product is handled by a suspicious third-party, that they dropped Google Drive sync and don't allow direct connection to a NAS.
You can get a baby monitor for much cheaper than this.
My only gripe is with the app stability while it's running in the background. Even with push notifications off (which you want, unless you want to be notified any time the wind blows) The app still seems to be doing a lot in the background, causing other apps to malfunction (such as games and whatnot) while it's running. To get around this I force close the app every time I'm finished with it.
OMG terrible!!!!! Also I have no idea how to use playback it doesn't work either with web based or on device. Picture quality is great and night vision too, no complaint. Alert and two way sound works good But no Idea how can we see if we are away and noticed some activities? yes SD card option is there but what about web? Can we record or store on computer? Still I am struggling to access customer suppor, very BAD
product is good but App can be improved
But really useful if you want save every month $10/15 for monitoring, it does all for you....
So buy it !!!!!!!!
Samsung please do something for customer support!!!!!!
bref elle fait le job alors je la garde mais j'espère quand même une amélioration de l'application.
La camera nel complesso funziona bene, ha una buona risoluzione anche in assenza di luce e buoni anche i sensori per rilevare movimenti e suoni... peccato sia tutto assolutamente ingestibile.
Il problema vero è la configurazione:
- Il sito samsungsmartcam.com è una M**DA; lento, macchinoso e totalmente inutile, associare la camera ad un account Google è un'impresa EPICA visto che (tra le altre cose...) Picasa non esiste più. In aggiunta il suddetto sito è incompatibile con alcune versioni recenti di Firefox... potrebbe già bastare così e invece no.
- Configurare la camera con l'app per Android?!... che dire... definirla PREISTORICA sarebbe un blando eufemismo.
Bell'oggetto. Se aggiornassero sito e applicazione sarebbe anche utile/utilizzabile. Così com'è a mio modesto parere è un costoso soprammobile e sinceramente mi aspettavo molto ma mooolto di più da un prodotto Samsung (anche se di fascia media) per di più da associare ad uno Smartphone Samsung di ultima generazione; sarebbe dovuto essere ultra compatibile e al passo con gli ultimi sistemi operativi.
1) Setup instructions included in the box didn't mention you need to connect via LAN wire BEFORE you can set up WiFi. May seem logical if you're a computer tech. To get the real instructions had to go to their web site and...
2) Their web app requires a plugin, which doesn't work in Chrome on Mac OS or Win 7.
3) Had issue where web app detected devices serial #, but couldn't apply it to go to next step. I followed support FAQ on Samsung's site, did a hard reboot of the camera about 4 times before it finally worked. Wasted an hour between trying it on my Windows machine and reading their User Guide, searching web for answers. (it was my Mac that I got it working, although now can connect via the Windows web app too).
4) So now it's working, OK. I got the mobile app working super fast. Only issue with mobile app is the UI looks kinda lame, but the app is functional and easy to navigate.
5) Cannot get Audio Event's to trigger, increased Microphone sensitivity way up (can only set this on mobile app not web app), still no show.
6) I cannot turn the camera off via software, so if I don't want it recording while I'm home I have to unplug it. This is a pain, hopefully Samsung makes a fix for this.
7) I bought this to record to the local SD card, yet to test that out. I chose Samsung because of the SD card, and because Nest Cam apparently only sends Event Alerts once every 30 mins. Samsung sends alerts as the happen.
8) Now it's working I might give it 3 stars, but getting setup I feel like 1 start for bad user experience. All that said, the other options on the market with SD cards are pretty limited, and some of those companies are not known for good software experiences. I figured Samsung would be better but for $200.00 it's actually not bad considering the fact it's got a ton of features. If it was $300.00 I'd give it 1/2 a star.
I would love to have a possibility where you can set day and time , when you are home, so the camera deactivates the motion sensors. I keep on receiving pictures of myself in he house when moving around.It's annoying if you have the settings on your phone to receive all alerts.
I have 2 Samsung Ip cameras and 4 major appliances. That'll be it in this lifetime.
Le fournisseur reconnait un bug. Impossible de recevoir des emails d'alerte. La notice est trop légère sur ce point. Pour l'aide, c'est soit la FAQ muette sur ce point, soit un numéro de téléphone aux USA.
L'application ne marche pas non plus sur PC (à moins de prendre une vieille version d'IE, ne marche pas avec firefox malgré les dires du fournisseur).