|Item Weight||8 ounces|
|Product Dimensions||5 x 5 x 1.2 inches|
|Item model number||GP-U999SJVLGDA|
|Is Discontinued By Manufacturer||No|
|Power Source||Battery Powered|
|Item Package Quantity||1|
|Included Components||Hub^Power Adapter^QSG^HSG^LAN cable|
|Warranty Description||1 Year Limited|
Samsung GP-U999SJVLGDA 3rd Generation SmartThings Hub, White
|Alert type||Motion Only|
|Wireless Communication Technology||Wi-Fi|
|Power Source||Battery Powered|
|Item Dimensions LxWxH||5 x 5 x 1.2 inches|
About this item
- Make sure this fits by entering your model number.
- Connectivity: Wirelessly connect and control a wide range of compatible smart devices from 40+ partner brands, including voice assistants, lights & switches, speakers, cameras, sensors and more
- Home Automation: Teach the hub your Good Morning, Goodbye, Goodnight, and other routines to automatically turn devices on or off throughout the day
- 24/7 Monitoring: Receive app alerts from connected devices when there’s unexpected activity in your home. Material: Plastic. Range (feet) - 50-130 feet
- Voice Controls: Use voice commands to control connected devices using SmartThings and the Google Assistant
- Improved DIY Solution: Improved guided on boarding for easier setup. Hub connects with Wi-Fi so does not need to be connected to an Ethernet cable
- Compatible with previous versions of SmartThings Sensors and Outlets
- Download new SmartThings (Samsung Connect) app for initial set-up. (Tip: You can still use SmartThings Classic app once initial set up is completed)
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From the manufacturer
Your smart home needs a brain, so get started with SmartThings
Your home needs a brain, so get started with a SmartThings Hub. It connects wirelessly with a wide range of smart devices and makes them work together.
SmartThings works with a wide range of connected devices including lights, speakers, locks, thermostats, sensors and more. Visit the SmartThings website to see the full list of compatible devices.
Use the SmartThings App or Amazon Alexa to control your smart home. Teach your house new tricks by telling it what to do when you're asleep, awake, away, and back home.
|SmartThings Multipurpose Sensor||SmartThings Motion Sensor||SmartThings Outlet||SmartThings Button||SmartThings Water Leak Sensor|
|Feature||Know when doors and windows are opened or closed||Know when there's movement in your home||Control lights, electronics, and small appliances||Control connected devices at the touch of a button||Know when there's a water leak in your home|
Whole Home Control
Receive alerts when unexpected activity occurs, set devices to turn on and off when triggered by movement, time, moisture or temperature, and create automated routines like Good Morning, Goodbye, and Goodnight.
Connected Lights and Switches
Set connected lights and switches from Philips Hue, Cree, Sylvania, LIFX, Leviton, and GE to turn on and off when you open doors, change brightness at the right moment, and more.
Connected Cameras and Doorbells
Set connected cameras and doorbells from Arlo, Samsung, Ring, and Skybell to send you video notifications, turn on connected lights when there’s a visitor, and much more.
Connected Door Locks
Set connected door locks from Yale, Schlage, and Kwikset to open when you arrive home, lock when you leave the house, and much more.
Set connected thermostats from Ecobee and Honeywell to turn on when you open the front door, turn off when you leave home, and much more.
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|Sold By||Available from these sellers||Hubitat Inc.||Hyper Microsystems||VirVentures|
|Item Dimensions||5.00 x 5.00 x 1.20 inches||2.95 x 2.95 x 0.67 inches||7.25 x 7.25 x 1.25 inches||4.57 x 3.74 x 1.73 inches|
|Item Weight||0.50 lbs||—||0.50 lbs||—|
|Style||Hub||Model C-7 Hub||Hub||Veraedge Smart Home Controller Hub|
Connect wirelessly with a wide range of smart devices and make them work together. Monitor and control connected devices in your home using a single SmartThings app for your Phone Automate connected devices in your home and set them to turn on or off when doors are opened, as people come and go, and much more.
Top reviews from the United States
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Let me start by saying this product is absolute garbage, stay away! If a company as mature and as global as Samsung can not provide a provisioning process (set up) that is straight forward and actually works for the average consumer then then should not play in this arena!
I purchased a SmartThings Hub V3 so that I could add a few simple switches so I could automate my exterior lighting. I cannot even get the Hub to connect to my network. I have a basic home network that I have working with other various products such as Ring with no issue. I am unable to get the SmartThings hub to even connect to my network. Oddly enough the app shows the hub is connected, however the hub lights are still flashing red and green indicating that the set up process failed. Its really should not be this difficult folks, stay away!
The sensors would sporadically disconnect and I could not reconnect them, despite following the website advice many, many times. I contacted customer support by email and followed their instructions to power down the hub. While this worked once, it did not work other times. I also removed the batteries from the sensors (no advice on the website regarding this), and this worked at least once. But how am I supposed to do these things when I am away from my house? (Even a "standard" reconnect requires you to push a button on the sensor.)
The hub would also sporadically disconnect, even though is was close to the router. While it would reconnect about a half hour later a device would be disconnected with the same reconnect problems above.
Customer support ("Ryan") was less than helpful. Their only advice was to repeat the obvious webpage instructions and to power down the hub. When I requested clarification they did not return my email.
"On paper" this is an attractive system -- if it worked. But it simply did not work for me. Customer support by email was worthless. I strongly recommend an alternative system.
(Note that this disconnecting is a common problem in these reviews. Also, as of my review almost 1/3 of the reviews are 1-star. In my experience with Amazon reviews, any product with this many 1-star reviews has SERIOUS problems.)
Top reviews from other countries
Out of the box, the Hub immediately found my Belkin Wemo lightswitches and motion sensor. What it didn't find was my Wemo Dimmer, Wemo Maker, or any of my TP-Link Kasa switches or plugs. However, I was able to add all of the additional pieces with help from the Smartthings Community.
My next step was to take the the rules from my existing automation server and write them into Smartthings. But again, I quickly ran into Smartthings' limitations. I'm not going to bother explaining it all, but in essence, things I can currently do with one rule would often require three different rules on Smartthings. Other functions can only be done if I install custom apps built by developers in the community. And some things just didn't seem possible without doing far more of my own programming than I'm interested in doing.
Also, for reasons I don't know, Samsung has two apps available: Smartthings Classic and Smartthings. You would think that all of the functionality in the Classic app would be available in the non-Classic version, but that's not the case. So, you have to have both apps on your phone. This means that every time the Hub goes offline (which seemed to be about once a day), I'd get two different notifications telling me as much, followed by two more notifications when it came back online.
I use a lot of Samsung products and think well of the company, but I feel like they're relying too much on the Smartthings community to develop features and functionality that should be available from the start.
Edit: With lots of help from the SmartThings forum, I was able to add all my devices, but it was a painstaking process involving thousands of lines of code (copy/pasted) and having to create developer accounts. Funny, I thought I had just paid Samsung to do this for me.
Mi cuenta Samsung era originalmente de México y funcionaba sin problema. Pude encontrar el hub desde la app SmartThings y desde SmartThings Classic.
Lo único malo es que no me aparecían todas las integraciones como Philips Hue.
Solamente fui a account.samsung.com y borré mi cuenta, la volví a crear seleccionando USA como mi país y listo, ya me aparece todo y funciona sin problemas desde México.
El producto llego antes de lo esperado. En cuanto llego empece el proceso de instalación. Voy a relatar la forma en la que a MI me funciono, el caso de otros puede ser diferente, no comparto esto como una opinion absoluta sino como una cuestión anecdotica esperando que a alguien mas le funcione.
Habían recomendado que bajara Smartthings classic para poder configurarlo. Hice esto, entre a la app, procedí a crear una Samsung account a la cual le puse que estaba en Estados Unidos. Ya entrando en la app me pedía que diera de alta un Hub antes de agregar mas cosas pero requería un código el cual solo viene con Hubs V1 y V2, la pagina de Samsung decía que para el V3 (que es el de 2018 y el que compre aquí) no se requería el código pero se necesitaba la aplicación mas nueva (Smartthings a secas). Ya tenia conectado el Hub y el led que trae parpadeaba verde/rojo, como lo del código no se podía descargue la aplicación mas nueva.
En la app nueva me logee con la Samsung account que habia creado con la Smartthings Classic, entre sin problema, le di a agregar dispositivo y lo detecto de forma inmediata, básicamente tal como lo indica la pagina de ayuda de Smartthings que viene en la app. Todo fue a través de Wifi, solo tuve que seguir las instrucciones que me iban saliendo en la app y listo!.
En este momento ya agregue varias de las cosas que ya tenia en mi casa, por ejemplo mi cerrojo inteligente lo abro y cierro desde la app de Smartthings.
Ojala les sirva a los que no han podido hacerlo funcionar!
see my original review below.
Note: This review is specific to the application of the Smartthings Hub v3 used with a Schlage door lock - I have not much to comment with respect to other hardware or software related functionality.
I purchased this Hub specifically for remote access and entry code control of a Schlage Connect door lock. At the time (several months ago) it seemed like the best option, and I thought perhaps I would eventually use the Hub to integrate other smart features. The lock was installed and a few days ago I tackled setup of the Hub V3. Obviously I chose to load the latest, up to date version of the Smarthings App. First off, it wouldn't load on my phones (pixel2) browser so I had to install samsung internet browser app.
Once I got the hub connected to my wifi, trying to figure out how to add the lock was difficult. To pair lock, the app instructions called out a button to press behind the battery cover -but no such button exists. Found instructions online that require entering the locks programming code, then pressing 0 (on the lock keypad) - that worked. So now I was able to:
- monitor whether the lock was locked/unlocked
- see a history of what time it was locked/unlocked
- lock/unlock via the app.
But where was the remote code control - the ONLY reason I bought the product was for this feature???? a quick search showed that others have been asking the same question over a year ago. I had read about this but assumed that Samsung would have added this feature by now. They HAVE NOT - as of July 20, 2019 The most current version of the smarthings app does NOT allow remote setup of lock codes (for Schlage Connect doorlocks).
In a last ditch effort to get code control I downloaded the previous version of the smartthings App (which I read was able to do this). I finally got that running and fortunately it automatically recognized my user info and worked with the v3 Hub without any additional setup. After a lot of struggle I figured out how to unpair the lock from the first app. Then It easily paired with the old app - and FINALLY I was able to find a very primitive function that shows lock/unlock history AND a feature that allows setup and deletion of codes from the APP. and note that it is very basic. it does not allow any ability to set times for codes to be active or automatically deleted, but whatever.
Based on this example I question how much functionality is available on other smart home related hardware.
I easily spent over three Hours, over two days, to finally get this working. I was ready to return the hub, and the lock, but just wanted the problem solved - which it is. Now I'll see how much of a headache it is to keep online and trouble free?
Also, I did call the samsung customer service number and it was answered in less than 1 minute. the customer service person confirmed that the feature was not available for the schlage connect lock but she didn't advise me that I could install the old app to have access to it.
I can think of no logical reason that this function is not available - accept maybe security concerns/liability, or reliability issues in which case it shouldnt have been advertised to have this functionality (which it was when I bought it).
Overall VERY frustrating experience. If lock control is your main goal then maybe consider other options - Wink perhaps, but not sure if the experience would have been any better.
It would be GREAT if these app based hardware devices offered online simulations of the app interface so that we could see exactly how we can interface with the app BEFORE buying the products. that would allow customers to test different brands hardware before making the purchase. That would definitely have influenced my decision.