Top critical review
3 people found this helpful
T245G and pathetic Tracphone Customer Service
on September 27, 2012
The T245G is light, small, and basic - which is what I wanted. But customer service is horrible. Had to go to the internet to learn to turn speaker on and off... Sound is just ok but volume very low...HOWEVER, both are light years ahead of the customer service I labored through. After being cut off following at least an hour of waiting and answering redundant questions, meaning the same ones over and over, I was cut off...Can't tell you how thrilled I was at that point. Then an older tracfone loaned to a friend was returned to me, and I tried to transfer minutes, and THAT was a journey into unbelievable tapdancing, stalling, holding, and finally, I just gave up and am tolerating this phone til Feb when the time will have expired. So unhappy... Not good. Sorry - For years I have loved tracfone, but am left with anger and frustration.