|Item Weight||7.4 ounces|
|Product Dimensions||4.72 x 4.72 x 1.16 inches|
|Item model number||ET-WV520B|
|Batteries||1 AA batteries required.|
|Is Discontinued By Manufacturer||No|
|Item Package Quantity||1|
|Included Components||LAN cable (Cat 6. 1.5m)|
Samsung Electronics ET-WV520B ET-WV520K Smart Wi-Fi System 2x2 MIMO, White
|Data Transfer Rate||866 Megabits Per Second|
|Wireless Communication Standard||802.11a/b/g/n/ac|
|Number of Ports||3|
|Security Protocol||WPA; WPA2|
About this item
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- Samsung Connect Home Smart Wi-Fi System which works as a SmartThings hub
- Corner to corner Wi-Fi coverage for homes up to 1,500 sq ft* and up to 866 Mbps@5 GHz + 400 Mbps@2.4 GHz (AC1300)
- A smarter router with Smart Home hub functionality that easily connects compatible cameras, lights, voice assistants and more
- Set-Up in minutes, and keeps your Wi-Fi network safe and secure
- Source : AC100-240V, 50~60 HZ
- Components include a LAN cable (Cat 6. 1.5m)
- Matte finish
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Samsung Connect Home AC1300 Smart Wi-Fi System (Single), Works as a SmartThings Hub
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If I had it to do again, I wouldn't buy the Samsung. The network loses connections to the routers all the time. If you game online, that's a suckfest because you get dropped from the server and kicked out of matches. Your video gets interrupted, and it's irritating. You are supposed to be able to easily reboot the system from the app, but the app never finds the base station during this scenario. I am at work and get notifications all day that my network dropped.
Mind you, this is usually brief, but you learn to put your Xbox or PS4 on the main network and not the mesh which defeats the purpose.
And if you used Smart Locks and had a Smart Things key fob to get in and out of your house instead of traditional keys, I would imagine you would be locked out of your house periodically for moments at a time.
The speed of the wifi is also highly disappointing and not nearly what is advertised. I have the base station and two mesh routers in a very small home, and maybe adding 1 or 2 more might fix the speed issues, but I can't invest more money in this considering it's hit or miss performance.
It's great when it works, but.... the outages (even if only a minute) are too frequent.
The speeds are excellent thanks to MIMO AC2600. I cannot vouch too much for the smart capabilities as I don't have enough devices to make the connections worth while.
The units need to be used with your phone Smart Things App which is nice to keep the apps together, but lack functionality even moderate users might want. So I connected it to my Verizon Gateway modem/router to handle the backend functionality, then connected the first of three units via Ethernet. No problems connecting and setting up as a bridge. Connecting the second unit, a non-Pro version, also went fine. Connecting the final Pro model would not connect via Ethernet. I now connected it via WiFi which was a struggle do the lack of signal strength and the original reason for connecting via Ethernet. I later realized I could connect via Ethernet if it was a new SSID which kind of eliminates the purpose for it being a mesh network. Now it works 90% of the time, although I seem to get kicked off one SSID and reconnect to the other. Wouldn't a mesh network be nice...oh wait.
I am going to experiment with settings to see if I can get it set up properly.
In Samsung's defense, it does say in some literature that you shouldn't connect the additional units via Ethernet; however, other people have done exactly this and Samsung seems to acknowledge it works at times which it even does in my case for a while.
Simple Setup and Control
Shiny finish isn't as nice as matte on Home
When setup isn't smooth it's a pain
Too Simple Setup and Control for moderate to advanced users
Given installing and connection to the smart phone app is the first step in their setup process, and they couldn't even figure it out, makes me wonder how effective they'd be if I had some sort of difficult problem. Originally submitted a ticket via their web support portal (it was difficult to figure out how to do this, BTW). But once I did, I received a response saying someone would contact me ASAP. ASAP apparently is measured in weeks, not days. So I called their tech support line after a few days went by, since our WiFi at home was out, and it was kind of urgent that I get the Samsung up and running. Eventually did receive an email response back from my original email ticket, but it was exactly one week later, and it didn't even address the problem I submitted. So save yourself the hassle and just figure out how to call them.
I returned the units, just seems like I'd spend a lot of time helping Samsung figure out what was wrong, when in the 21st century, getting a WiFi router to pair with a smart phone app should be a no brainer.
Update: I did get the units working by unplugging my previous WiFi router - the app finally connected. I figured this out while still waiting for Samsung to get back to me. Finally did hear back from them after another week has gone by. I've upgraded the review to 2 stars from 1 star, since the units are now working. But their support is completely unacceptable - no way this should have taken almost 2 weeks.
On the technical front, now that I have the units working with the smart phone app, the units must be within 12 meters (about 35 feet of each other) according to the setup process. This doesn't seem like much of a mesh, if the units have to be so close together, and not sure how that translates to their coverage area. But the units seems to be working fine in the 2 days since I got them working.
Another update. 3 months later I've been fighting a DNS problem with the units. At least once a day, any WiFi connected device can not connect to any web site by name. Local WiFI is OK. When I reported this to Samsung support, it took two weeks for them to tell me to reboot. When I did that (for the 5th time already), and reported back to them, I'm still waiting for a response a week later. Since they've been able to fix this for 3 months, I've asked them if I can get my money back somehow.
Unless you like dealing with intermittent Internet connections, do not buy this device, you will not get any support in a reasonable time frame.
Update 2/1/19. Still not working, Samsung has stopped responding to my support requests - I guess they really don't know what's wrong and really don't care.