Sapido MB-1132 3G/4G Mobile Hotspot w/ High Capacity Built-in Rechargeable Batteries, Power Saving and Portable, 300 Mbps Wi-Fi 802.11n Broadband Router w/ USB 2.0 Port and Dual Active Firewalls, Compatible w/ iPhones, Androids, Blackberry Phones
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- Sort the software, documentation and hardware and provide media and documentation for customer records
- Inventory the hardware to make sure that all required accessories are included
- Dress cables to conform to customer datacenter standards
- Connect the power supply
- Connect the firewall to the local network and the WAN port (MODEM configuration is not supported)
- Run the setup wizard and populate the selections with customer provided network configuration
- Verify default network connectivity with the customer's NOC, or Internet access
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- Kick back and only pay when the job is done
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- Wired, wireless router; Ethernet (Fast), IEEE 802.11n, 802.11b, 802.11g, 802.3az; 300 Mbps
- 1 x WAN Port, 1 x LAN Port, Ideal router for travel
- Network Transport Protocol: Static IP, DHCP, PPTP, PPPoE, L2TP
- Mini router that features internet sharing via smartphone, 2200mA lithium batteries
- Energy-efficient router with green technology consumes up to 80% less energy
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From the Manufacturer:
With speeds of up to 300 Mbps, the revolutionary MB-1132 Wireless N Mobile Router can easily facilitate all of your wireless networking needs, from sending an email to streaming a video. This mini mobile router is powered by two high capacity and long-lasting lithium batteries to allow for a stable internet connection for up to 6 hours (and a standby time of up to 20 hours). It features a virtual server and a 3G/4G mobile hotspot that conveniently allows you access a strong internet connection virtually anywhere you go with its built-in mini USB port that offers a flexible power supply and battery charging. The MB-1132 router is also equipped with multi-AP and supports a variety of broadband services, including 3G/4G smartphones and modems, xDSL/cable, and Wi-Fi hotspot and is compatible with a variety of smartphone operating systems.
Superior Wireless Speed
Built-in Wireless-N (802.11n) technology and two internal 2dBi antennae offer speeds up to 300 Mbps for a smooth and seamless internet experience
Internet Sharing via Smartphone Connection*
Connect to smartphones (e.g. iPhones, Androids, Blackberry phones) to create a mobile hotspot and to have internet access at home or on-the-go
Built-in Lithium Batteries
Dual 2200mA high capacity, rechargeable lithium-ion batteries allow for a longer-lasting power supply (up to 6 hours online) and a mobile power pack
One-touch WPS (Wi-Fi Protected Setup), advanced encryption types, and dual active firewalls keep unwanted users out of your wireless network
*While this device does support Internet tethering, different wireless carriers have different policies, service plans, and limitations regarding tethering. Certain mobile phone carriers may charge you a fee for Internet tethering, so please contact your carrier for their policy and associated fees.
Top Customer Reviews
After fiddling with it for about 4 hours, it appears it does deliver all of that, EXCEPT ONE. My AT&T Sierra Wireless 3G Shockwave USB Aircard would not work with this device and cannot connect me to the internet. This is after verifying that the Shockwave Aircard is on their list of compatible devices and also making sure that it was updated with Sapido's latest firmware. Note that the Shockwave was PNP on the older CradlePoint. Essentially, my laptop will connect wirelessly to the Sapido without any problem but the Sapido apparently could not initialize the Aircard for it to connect to the internet.
Another 30+ minutes with their US based tech support (757-962-1485, this number was nowhere to be found in any of Sapido's packaging or sapido.com website, by the way) did not resolve my "no internet connection" issue.
The other thing that did not help was the atrocious quick start manual. Already confusing by itself but made more confusing by trying to use the same manual for multiple products. Downloading the 80 some page owners manual did not help much either.
The only saving grace with this experience was the very helpful and gracious customer support lady that answered the phone, who tried her best to help but clearly limited in technical capability.
Crossing my fingers hoping the return process goes through without any issues. You may have better luck with a different Aircard but you are taking you chances if you are planning to use a Shockwave.
UPDATE: September 2012
After striking out on a comparable/competitive unit, I decided to give the Sapido MB-1132 another chance and bought another unit. I realized I may have given up on it too quickly, thinking that someone with an AT&T Shockwave 3G modem would have gotten it working previously since it is listed as one of their approved modems.
Similar to my earlier experience, the second MB-1132 would not plug and play with my Shockwave. For a good part of the evening, I tried all the normal APN settings I can find on the web for AT&T, and then tried all the settings again after doing a firmware upgrade. As before, the WiFi portion (connection between my laptop and the MB-1132) was fine. Also, I did not have any problem connecting to the internet via Ethernet, but no luck with the 3G connection.
I contacted Sapido's tech support via email who came up quickly with a response suggesting yet another APN setting which also did not work. They offered to do a remote session for further help.
Finally, into my second day of finding the elusive APN settings, I came across one that actually worked and has been working ever since.
User Name: (blank)
PHONE Number: *99#
A few more comments now that I've been able to use it for a few weeks:
It takes about 1 minute for the unit to connect to the internet from power up.
The battery capacity of this unit is clearly superior to its competition (about 3 hours with fairly heavy use). I think this is mainly due to that fact that the batteries are huge and heavy compared to the others.
The form factor of this unit is also less desirable compared to its competitors. This unit is relatively small but fat/thick and seems to take up more space on my briefcase that the other comparable units which are slim and long.
Their tech support was quite responsive and very helpful. Interesting, they were curious on what APN settings I came up with to make it work. I guess I was also doing some development work for them.
Overall, after getting over my difficulty getting it connected to the internet, this unit delivers as promised. I am giving it a new rating of 4 (previous rating was 1).
Configuring the router is not hard, but it does require you to know your APN, Username, Password, and modem dial-out information. You can search the internet to find this information. There appears to be a great deal of precanned support for other country's devices and networks - for the U.S. you need to select "other" and manually type in the connection information.
The production support team was very good - I had 4 people logging into my laptop on 4 separate nights (the support team is located in Taiwan), but they just couldn't get it to work. It's not the modem - The UML290 does work directly with my laptop, with my older Cradlepoint router, and now with my new router from Zyxel. I did notice that while the debugging sessions where taking place the the "UML290" was removed from supported LTE device list. :)
I gave the product 2 stars (instead of 1) for the outstanding, dedicated production support team and the construction of the unit. Also note the US-based website seems to be out of date. The companies main site (with a TW extension) seems to be the most up to date.
The product simple doesn't connect to the Internet. The modem start flashing the leds, but seems like it is never able to connect to the internet.
Updated the modem and Sapido firmware and nothing.
Yesterday I'm trying to send the complaint to the technical support, but it says that the server is busy, and to try later.
As far as today, it doesn't work with Huawei modems
Update: I contacted customer support via email, and they replied within a decent timeframe. They send me a link to download the latest firmware (the one that I had appears to have some bugs). And also told me to enter additional information to the router config.
After doing all this, my huawei 4g modem, finally worked.
customer support from taiwan, replied to my message a couple of days later with the same solution. so if yo have problems, write to US support for inmediate attention.
After this, I'm happy with this router. everybody in my office is loving it for its capabilities and relatively low cost.
I'm updating from 1 to 5 stars.
1) I have upgraded it to the latest sw version.
2) It is very flaky and unstable. Loses connection from wifi and from ethernet, never had it going for longer than 30 minutes. Requires a reboot. Interface gets locked up as well.
3) The dhcp-configured ethernet for wan has a maximum configurable MTU of 1492 instead of 1500, making it unusable for dhcp-type environments
4) the batteries are already dead after trying to use it a few times. I mean, completely dead - I charge them and they don't charge.
The only reason I haven't written this earlier is because I haven't had a need to use the device this often. Now when I actually need it - it's pretty much useless.
I see that it's been pulled off the shelves - good riddance. No more sapido for me.
Most Recent Customer Reviews
So far, it works as advertised with no extra software.Read more
I charged it and used just once for 10 maybe 15 minutes.
After 2 month it apeared the both batteires are dead...dead...
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