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Satisfaction: How Every Great Company Listens to the Voice of the Customer Paperback – June 26, 2007

4.3 out of 5 stars 21 customer reviews

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Product details

  • Paperback: 288 pages
  • Publisher: Portfolio; Reprint edition (June 26, 2007)
  • Language: English
  • ISBN-10: 159184164X
  • ISBN-13: 978-1591841647
  • Product Dimensions: 5.5 x 0.8 x 8.4 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars 21 customer reviews
  • Amazon Best Sellers Rank: #960,500 in Books (See Top 100 in Books)
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