Top critical review
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You'd better be a Certified Bicycle Tech, or you're DOOMED.
on May 19, 2014
First of all it is NOT (repeat, NOT) Burgundy/Cream. It is PURPLE/Cream. How hard is it for a distributor to update a color change?!?!? Evidently, too difficult for these guys........
This review isn't for those of you that can afford go to a high-end shop, pick out your new ride and then have someone professionally set it up JUST for YOU !!!
This review is for the REST of us.........
I wanted to get 2 matching 7 speed Cruisers for my bride and I, and after reading bike reviews until my eyes bled, I hesitantly chose this one. The fact that it was on sale was a deciding factor.
I decided to buy hers first (I have an old bike I can ride for now) before buying the second bike.
I'm glad we did.
Here's the honest truth:
-Packaging is virtually your bike components dropped into a cardboard box. That's it.......... EVERY move that box made resulted in SOME damage to the bike.
-My wife's came badly damaged. Paint was damaged, scratched, dinged and chipped right down to the steel.
-The rims were bent soooooo badly, I asked my buddy (lead tech for a high end bike shop) if he would wave his magic spoke wrench over them to make them useable (for a few beers, on his day off).
He did, they are, and that sucked.
-I'm a pretty darn good bike tech, but missing hardware for the luggage rack and (front) fender would have been a challenge for someone who doesn't have a fully equipped shop like I'm blessed with.
-Derailer needed complete set-up. Not a problem for me, but for some of you ???????? KEEP IN MIND THAT YOU ***MUST*** PROPERLY SET UP THE DERAILER BEFORE YOU RIDE IT ("On The Bench"), OR YOU RISK RUNNING IT INTO THE SPOKES AND TEARING YOUR BIKE APART. If you damage it in this manner, it's considered "Improper Set-Up", and NOT COVERED by either Amazon or Schwinn.
-Both front and rear brakes needed complete (from scratch) setup.
Finished product is a nice, cushy ride, that has the ever-elusive "Great Riding Position".
Has the potential of standing the test of time. We will see!
-Be prepared for a bike that needs EVERYTHING before it can be ridden. If you think this bike is "Plug and Play", you are sadly mistaken.
-If you have an endless supply of stainless steel hardware to replace what was missing, good. You'll need it.
-I made my living for decades assembling delicate machines 150 feet long, and know my way around a bicycle as well, but the issues with this one had me guessing what the average guy or gal would do when THEIRS gets pushed off the truck and onto their curb.
My wife loves it, so it was worth the trouble...,BUT, because of the issues I had with this bike, I can't justify buying mine from Amazon, or recommend others do either.
Even after posting this review, Schwinn Customer Service(?) is nowhere to be found.
That's sad, because I really wanted one of my own.
EVERY ENGINEERING STUDENT, PRODUCTION AND DISTRIBUTION MANAGER SHOULD BE MADE TO ASSEMBLE ONE OF THESE BIKES.
THEN, AND ONLY THEN, WOULD THEY HAVE A CLUE AS TO WHAT THEY ARE SHIPPING TO THEIR CUSTOMERS.