|Item Weight||3.2 pounds|
|Product Dimensions||10 x 9.5 x 5.5 inches|
|Item model number||SC-MID-LKT-02|
|Batteries||12 Lithium Metal batteries required. (included)|
|Power Source||Battery powered|
|Item Package Quantity||1|
|Included Components||1 Hub, 1 Entry Door Panel, 5 Access Sensors, 2 Motion Sensor, 1 yard sign, 1 QSG, 1 User Guide|
|Battery Cell Type||Lithium Ion|
Scout Alarm DIY Home Security, Large Pack, Midnight Black
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- Month-to-month monitoring, no long-term contracts
- Seamless do-it-yourself installation
- Customizable to fit your home and your lifestyle
- Unmatched control, that keeps security simple
- Self-monitor or leave it to the pros - it's your choice
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From the manufacturer
Home Security. Simplified
The only smart home security system for the modern home. No contracts, no hardwiring, no keypad. Just sleek hardware armed, the latest technology and an exceptional end-to-end experience. Now you can have total control of your home from anywhere in the world.
Ridiculously Easy Setup
No holes in your walls. No tools necessary. No need to miss work to let strangers into your home. Get the entire Scout system up and running yourself in minutes.
Flexible Monitoring Plans
Our monitoring plans are month-to-month with no contract. They add an extra layer of security with cellular backup, mobile alerts and 24/7 emergency response.
Be Aware. Anywhere
Control your entire Scout system from any mobile device. Get live updates when anything is out of the ordinary. Monitor any room, from anywhere.
The hub is the brain of Scout. It plugs into your router, talks to the sensors and notifies you of activity and active alarms. The hub has cellular backup, a 106 decibel siren to ward off intruders and a backup battery in case you lose power.
Sensor Is Tripped
A sensor detects unexpected activity and immediately notifies your Scout Hub.
Your Plan In Motion
The Hub triggers your preset responses such as a siren or custom alerts.
Respond Or Ignore
View details of the event and quickly decide if you need to alert authorities or not.
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|Sold By||Amazon.com||Amazon.com||Amazon.com||Amazon.com||Amazon.com||Fortress Security Store|
|Item Dimensions||9.5 x 10 x 5.5 in||7 x 7 x 7 in||1.25 x 7.25 x 7.25 in||5 x 4.2 x 4.8 in||12.5 x 13.12 x 6.5 in||—|
Scout's platform keeps you at the center of your security. From purchase, to installation, to everyday use, we've thoughtfully designed every aspect of the system to provide maximum security, while staying out of your way. Control SCOUT from your smartphone, tablet or computer anytime, anywhere in the world. With customizable notifications, personalized styling and 24/7 mobile access, SCOUT keeps you on-the-go, in control and interruption free.
Top customer reviews
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Firstly, the cost of additional sensors is too expensive. So I've ended up with fewer sensors than I'd like. Setup did not go as outlined in the startup guide. I had to call to have them walk me through and it required opening the sensor, removing the batteries, holding the reset button, you get the idea.
Another problem that I've emailed about several times is that the phone app requires logging in every two weeks or so. This is disconcerting because what if the alarm goes off and I have to login to disarm it??!! Also, the app doesn't remember your password, so hopefully you (or your spouse/roommate) don't forget the password in that period of time. Why not just authenticate to the hardware instead of a password?? I think they said their reasoning was that someone could steal your phone and have control over your security system, but that doesn't really make sense because they can do that anyways and still have a fairly good chance of one day to two weeks of control over your system before having to login. What makes the most sense is to authenticate the device, much in the same way we can authenticate a Roku or other device for Netflix, but be able to login to the Scout website or call to remove the device if it's stolen. Another workaround would be to pass authentication over to Chrome/Safari so that the password keychains can remember the password and autofill.
The door opening chirp volume can't be turned down. It's super loud. I emailed about it and they "adjusted it"...meaning that they shortened the length of the chirp as a hack because there is no volume control of the chirp.
Last, but certainly not least, the keyfob used to disarm the door sensor is very very finicky. If you don't hold it just right and swipe just so, it will not disarm the unit. This is a huge no-no. Because most of the time this thing is going off, you've just walked in the door with armloads of groceries/kids/whatever, and now the alarm is in countdown mode while you drop everything and get this sucker to swipe with the accuracy of a surgeon. I emailed about this, and was told that the sensitivity of the sensor has to be set fairly low to conserve battery. Fine, I sort of get that but this should've been worked out long before going to market.
All in all, I like the system but I feel like a beta tester. I truly hope that in the interest of customer service, when they upgrade hub/sensor hardware, they supply free upgrades to us customers who have been paying subscriptions and have had problems with basic functionality. If they do, I'll stick with this company for some time. Otherwise, my eye is always open to a sufficient competitor to keep my home safe. Best of luck to Scout, I like the company and the idea, but home security is no joke and products need to be tested and hardened long before being sold. The culture of using buyers as beta testers has gone far enough in software development but home security is not the place for it.
We were a little concerned that it would work well since we have 4 floors to our house, but everything connected the first time while setting it up and has performed great ever since. There were a few doors that I need to think creatively about where to place the sensors, but the illustrations in the app gave me some great options to try out.
Using it is easy, we just open the app while we are walking up to the front door or garage door and all it takes is one tap to disarm. We have a few IFTTT Applets hooked up so that keeps us from walking into a dark home. Basically, as soon as we disarm the system, it turns on the Phillips Hue lightbulbs in our living room. Having them connected in our home just makes everything easier.
The one thing that was an unexpected surprise is the temperature sensing that is attached to each of the sensors. This is great when our dog is home and we need to know whether to turn on the air conditioning or the heat if the temperature gets too high or low.
We would recommend Scout Alarm to anyone that we know that wants an easy way to add safety to your home!
- Ridiculously easy install
- Extremely configurable
- Easy to integrate with Alexa, Philips Hue, August Smart Lock, Nest Cams, and IFTTT
- Fantastic customer service
- Ability to control/monitor it via smart phone or any computer
- Backup battery in case power goes out
- It uses a cellular connection in case the internet goes down. It will first try to use AT&T 4G LTE, but if that has a poor connection then it will automatically switch over to TMobile 3G.
- It just works
- The key fobs and RFID sticker aren't the easiest to use and you have to swipe them along the door panel in a very specific motion. Normally this isn't an issue for me, though, as I have my August Smart Lock send an IFTTT trigger to disarm Scout when I am the specific person to unlock the door.
- Extremely loud chirping from both the hub and the door panel when you make changes to the armed state. For instance, when I arm home mode at night they will both chirp stating that it will be armed in 45 seconds, and then chirps again at the 45 second mark stating that it is now armed. It's a bit annoying, but it's not nearly as bad as the other reviewer is making it out to be.
Overall, I couldn't be happier with this product and I would definitely buy it again. I did a lot of research on various DIY alarm systems before purchasing this one, and I wholly believe I made the right choice.
Most recent customer reviews
Alexa integration is top notch.Read more