I bought an external hard drive from Seagate for my son's 14th birthday. This thing was proven to be junk after the first week. When we plugged it in, it just made a noise, but would not register in our Xbox One. My son came downstairs to eat dinner with tears in his eyes and would not speak. We tried asking what was wrong and he tried to brush us off. Our other son told us what had happened and I looked into it and determined it was defective. I reassured him we could still retrieve his games and re-download them from the Xbox. I sent it in for a refund, and that's where this downhill experience rolled further downhill. I sent the defective hard drive back and within the 30 days, but only received half of what I paid. Then I find out that if you don't return the item in its original box, you only get half your money back. How am I supposed to know this junk would not last a week. I just bought the hard drive and expected it to work.
While I was waiting for my refund, I reached out (via email) to the seller (Seagate) and asked them how I could just make an even exchange and ad the insurance plan. They have yet to reply to me.
Moral of the story; they're selling junk, scamming consumers and don't deserve your business.
| Brand | Seagate |
|---|---|
| Series | Seagate Game Drive |
| Item model number | STEA2000426 |
| Item Weight | 5.9 ounces |
| Product Dimensions | 4.61 x 3.15 x 0.58 inches |
| Item Dimensions LxWxH | 4.61 x 3.15 x 0.58 inches |
| Flash Memory Size | 2 |
| Manufacturer | SEAGATE |
| ASIN | B07Y94MQLN |
| Is Discontinued By Manufacturer | No |
| Date First Available | October 4, 2019 |
