Seagate Rescue 2 Year Data Recovery Plan for External Hard Drives
|Price:||$9.99 & FREE Shipping|
This item at this price, sold by Amazon.com, is currently reserved exclusively for Prime members.Prime free trial and invitee customers: We will automatically apply an Amazon.com Gift Card to your Gift Card Balance in the amount equal to the Prime exclusive discount after you become a paid Prime member. If you cancel your paid Prime membership or return the qualifying smartphone within the first 3 months of your paid Prime membership, we may void your Gift Card or charge you in the amount of the Gift Card. Terms and Conditions apply.
Usually ships within 4 to 5 days.
- Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
- If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage
- Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices
- Free shipping for in–lab data recovery; 24/7 online case status tracking
- If your data isn’t recovered, you get your money back
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Goof-Proof Your Data!*
Similar to Extended Warranty Services But for What Matters Most. ..Your Data.
Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data.
Seagate Rescue Data Recovery Services gives you peace of mind that your data is protected. If your drive experiences a failure, mechanical or logical, this plan will help you restore your data at no additional charge.
Trust Your Data to the Experts
With more than 30 years of experience, Seagate specialists are data recovery experts. You simply need to use the prepaid shipping labels to send it to the lab and the in-lab specialists will work to restore your lost data as quickly as possible.
Once recovery is complete, the data is transferred to an external drive and shipped back.
When you do need the service, Seagate's exceptional customer service team will walk you through the recovery process, step-by-step. You will also have access to the online tracking systems and be notified via email on case updates.
Money Back Guarantee
Seagate Rescue Data Recovery Service Plans come with a money— back guarantee. If for some reason we can't recover your data, we'll give you a refund for the purchase price you paid for the plan.
* Information provided herein is for illustration and summary purposes only. Terms and conditions apply; please review a copy of the Seagate Rescue Service Plan Terms and Conditions in the technical specifications section for full details.
Why buy a data recovery service plan?
- Save money in the event of a drive crash, virus or failure. Without a data recovery service plan, retrieving data from a crashed drive can cost you hundreds of dollars. Purchasing a Seagate Rescue plan provides data protection at a fraction of that cost.
- Gain peace of mind that your content can be protected. To learn more about what data recovery service plans can do for you, call our the customercare number.
- Fast and easy recovery process. Your data can be recovered in as short as two business days depending on the type of drive failure!
Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data. Seagate Rescue is ONLY available to residents of the 48 continental United States of America.
Top customer reviews
The plan stated it took about 2-3 days to recover data. I decide to call them two weeks later, and ask for a status update, the female rep told me she couldn't find any record of my claim. I almost lost it on that call, I calmly asked for someone higher, and I end up speaking to the same manager who said she would "take care of it" from calls prior. She stated 2-3 weeks is normal and to just wait. Since that day, I have been and still am waiting...
I like seagate products but this experience was a travesty of service.
I will NEVER do business with another seagate "service" AGAIN
I still do like their hdd's , I must of received a lemon this time.
*made an effort to not use any names here/ for no matter how bad the service was no-one deserves such public shaming.
I received the drive today, and was very shocked. The data recovery was flawless, files that I thought I'd never see again were restored. Also everything was put back into the correct folder, not just one file with a bunch of random data. Overall this was worth the wait, probably because I had important data on it. only if they hadn't lied to me repeatedly. O well
Would I no do it again?? yes/no depending on what I lost
Will try to contact them for another couple days then file claims with Amazon on both orders.
Seagate Service Plans responded. They claim they had sent the confirmation through email via Amazon, though nothing was received and I have never had an instanced where gmail has filtered any email from Amazon. On thing they should just put in the listing is that you can go directly to here (serviceplans.seagate.com/amazon), put in your Amazon order number, and register the service plan. It shouldn't take having to contact them to get that info.
Raising review to 2.5 stars since they did end up delivery the product, but the hassle and their apparently difficulty with just sending email through Amazon as part of the product does not inspire much confidence.
I've noticed that the main complaint from most reviewers is how unresponsive the company is, but I didn't have that problem at all. I called to set up my claim, sent them my failed hard drive, they emailed me that they received it after two days with a link to check the status of my claim. They have a gauge (sort of like Domino's pizza tracker) that tells you when they receive the product, when they try to recover your data, if they succeed or fail, and when they send it back, with accompanying emails for each step. My data was recovered after maybe a week, and it took another week to get it back.
The whole thing was very painless (good, because I was stressing out). The only reason I take away a whole star is because after recovery, they send your data back on a drive of their choice. The failed drive was a thunderbolt/USB 3.0 drive LaCie d2 Thunderbolt-2 & USB 3.0 Desktop Hard Drive 3TB (9000492U) and the replacement has no thunderbolt connectivity Seagate Backup Plus 4 TB Portable External Hard Drive for Mac with Mobile Device Backup USB 3.0 (STDS4000400). Much less value than what I paid for. I use the drive for music production, so I was really concerned about the reduction speed. Luckily, the drop off in speed was pretty minor, and I'm a patient person. ;)
I definitely recommend this product. Don't spend money on a drive without a backup plan!
ummmm, they were unable to recover our data. I wish i could give them negative stars. Big deal, you get your money back, i'm not sure that happened either, need to check. They did send back a new drive and our old drive.
Backing up your data is the only failsafe, if you do that you don't need this service.