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Second Shift: The Inside Story of the Keep GM Movement Hardcover – August 25, 2016

3.0 out of 5 stars 1 customer review

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Editorial Reviews

From the Back Cover

“Second Shift captures a truly unique and uplifting story of teamwork on a whole new level.  It’s a tribute to General Motors, its workers and to leaders across the community who came together with a common purpose. Second Shift defines teamwork in a new way and is full of meaningful lessons for leaders and communities across our country.”
- Debbie Stabenow, U.S. Senator

“Teamwork and rebounding win a lot of basketball games, and teamwork and rebounding helped Lansing save GM in town. Second Shift shows what true collaboration, a shared vision, and hard work can do for a community.”
-Tom Izzo, Head Basketball Coach, Michigan State University, and 2016 Naismith Memorial Basketball Hall of Fame Inductee

“True satisfaction has many stakeholders. The Second Shift Model provides a superb roadmap to get all stakeholders engaged.”
-Claes Fornell, Founder, American Customer Satisfaction Index (ACSI); and Chair, Board of Directors, CFI Group Worldwide

“Keeping GM in Lansing was a shared vision. Local UAW leaders and membership, politicians, business leaders, and General Motors came together for the benefit of the whole community, with no single person more important than the others.”
-Mike Green, President, United Auto Workers (UAW) Local 652, Lansing, Michigan

“No one can take what they have for granted, particularly in this very complex global marketplace. Decisions are often made by those who do not have a personal knowledge of the community. Thus, every day we must continue to grow the value of our work to diverse stakeholders. Second Shift is an exceptional story of perseverance.”
-Lou Anna K. Simon, President, Michigan State University

About the Author

David Hollister is the former mayor of Lansing, Michigan (1993–2003) and currently the Director of the Michigan Department of Labor and Economic Growth.

Ray Tadgerson is the former President and CEO of C2AE and served as the senior strategic and marketing advisor to Mayor David Hollister.

David Closs is Professor, McConnell Endowed Chair, and Chairperson of the Department of Supply Chain Management in the Eli Broad College of Business at Michigan State University and serves as a Senior Advisor to Michigan’s Governor on the Commission for Logistics and Supply Chain Collaboration.

Tomas Hult is Professor, Byington Endowed Chair, and Director of the International Business Center in the Eli Broad College of Business at Michigan State University and one of the world’s leading authorities on strategic management, global supply chains, and complex multinational corporations.

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Product Details

  • Hardcover: 256 pages
  • Publisher: McGraw-Hill Education; 1 edition (August 25, 2016)
  • Language: English
  • ISBN-10: 1259643816
  • ISBN-13: 978-1259643811
  • Product Dimensions: 6.4 x 1 x 9.3 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #804,067 in Books (See Top 100 in Books)

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Top Customer Reviews

Format: Hardcover
I watched the documentary before I read the book, so I felt as though most of the book was a repeat of the documentary. And a lot of the book is the same details just reworded. I suggest skipping the book and watching the documentary. The documentary can found on “The Second Shift Films” website. It’s very well made and it’s less than an hour of watch time.

The book does outline a model to achieve what the call “the second shift”, however it is useless to a normal person. The second shift model is to identify, partner, build, solve, celebrate, and preserve (31). The book may be better suited for someone running for a political office or a business owner.

This is my key takeaway from this book:
The point is America has “skilled, reliable, productive, and hard working labor force” that you cannot find anywhere else, the book just shows one mayors job to prove that a company should invest in these qualities rather than cheap labor (27). If many more mayors learn the second shift model they can keep their communities healthy and wealthy.

Disclosure: I received an advanced readers copy of the book, The Second Shift, for the purpose of review.
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