- Hardcover: 144 pages
- Publisher: Berrett-Koehler Publishers; 1 edition (October 3, 2011)
- Language: English
- ISBN-10: 1609940938
- ISBN-13: 978-1609940935
- Product Dimensions: 5.8 x 0.7 x 8.5 inches
- Shipping Weight: 10.4 ounces (View shipping rates and policies)
- Average Customer Review: 4.7 out of 5 stars See all reviews (61 customer reviews)
- Amazon Best Sellers Rank: #163,444 in Books (See Top 100 in Books)
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The Secret of Teams: What Great Teams Know and Do Hardcover – October 3, 2011
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Praise for The Secret Of Teams
“One parable, well told, is worth a thousand rules. In this parable Mark deftly captures how he and his colleagues at Chick-fil-A have managed to tap into the very essence of what allows teams to become the best version of themselves—great talent, incredible skills, and a tight sense of community. If you are seeking the same for your own team or business, read The Secret of Teams.”
—Marcus Buckingham, New York Times bestselling author of First, Break all the Rules and Now, Discover Your Strengths
“No one understands the importance of culture and teamwork more than the folks at Chick-fil-A. They’re flat out one of the best companies in the world. Mark Miller shares some of their secrets in this remarkable business fable.”
—Patrick Lencioni, President, The Table Group, and author of The Five Dysfunctions of a Team
“Mark Miller's fine book is a must if you want to take your team from good to great. Written in a very simple, clear, and concise manner, The Secret of Teams distills complicated management theory into easily digestible bite-size pieces. I recommend this book for everyone who is leading a team or will soon lead a team.”
—General Charles Krulak, 31st Commandant of the US Marine Corps and President, Birmingham-Southern College
“Teamwork is still the ultimate competitive advantage. The Secret of Teams will help you take your team to the next level. When a team is not firing on all cylinders, everyone on the team knows that. How is your team doing? Teams don’t fail because they want to fail; they fail because they don’t know how to succeed. Let Mark Miller show your team how to succeed.”
—Matthew Kelly, New York Times bestselling author of The Dream Manager and Off Balance
“Mark offers unique experience and insight into how teams perform and what it takes to get more out of teaming efforts.”
—Jon Katzenbach, Senior Partner, Booz & Company, coauthor of The Wisdom of Teams, and author of Peak Performance
About the Author
Mark Miller began writing about a decade ago when he teamed up with Ken Blanchard on The Secret: What Great Leaders Know and Do. Since then, his books have sold almost 600,000 copies worldwide. Miller encourages leaders through his posts on GreatLeadersServe.org. It’s rated as one of the top leadership blogs in the world and has garnered almost 2 million page views since its inception less than two years ago. Miller also sells chicken. He started his Chick-fil-A career working as an hourly team member back in 1977. He joined the corporate staff in 1978, working in the warehouse and mailroom. Today he serves as the vice president for organizational effectiveness.
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