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Secrets of the Moneylab: How Behavioral Economics Can Improve Your Business Hardcover – Bargain Price, September 2, 2010
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-Daniel H. Pink, author of Drive and A Whole New Mind
"Marina and Kay-Yut show how businesses can understand irrational behavior and, more important, use this understanding to create better practices."
-Dan Ariely, author of Predictably Irrational, and The Upside of Irrationality
"It's astonishing that Chen's small laboratory experiments can have such enormous implications for major corporations and small businesses alike, but the results speak for themselves. Any smart business needs a 'moneylab' of its own."
-Ori Brafman, author of Sway and Click
"Of the many recent books on behavioral economics (including my own), none are as effective or insightful as Secrets of the Moneylab in applying the findings from this relatively new and innovative science to the practical world of business. Chen and Krakovsky take you to the front lines of research revealing what people actually do-instead of what theory says they should-and explain how you can put that research to good use in your own business. Every chapter is a gem of practical wisdom grounded in solid science. Read it and be prepared to change your approach."
-Michael Shermer, publisher of Skeptic, columnist for Scientific American, and author of The Mind of the Market
"Experimental economics methods give corporations an inexpensive tool for avoiding costly mistakes. Chen understands how to put the science to work and the value of doing so."
-Charles R. Plott, Edward S. Harkness Professor, of Economics and Political Science, California Institute of Technology
"Secrets of the Moneylab is an entertaining introduction to the economic principles of risk, choice, trust, and consumer behavior."
-Preston McAfee, vice president and research fellow, at Yahoo! Research and author of Competitive Solutions
"This is a well-written book that clearly articulates the value that experimental economics brings to businesses."
-Bernardo Huberman, Senior HP Fellow and Director of the Social Computing Lab at HP Labs
"This is a brilliant book. It shows you how to apply powerful behavioral economics methods to revolutionize the way you run your business. It is a must- read for any scientifically-minded manager".
-Teck-Hua Ho, William Halford Jr. Family Professor of Marketing, Haas School of Business, University of California, Berkeley
About the Author
Marina Krakovsky has reported for Scientific American, the Washington Post, and the New York Times Magazine. She lives in the San Francisco Bay Area
Top Customer Reviews
People will refuse unfair allocations in a deal, even if it makes them better off on average. There is a sense of fairness in all that people do, exceeding the need for personal gain, except when times are tough.
Machiavelli said, "It is better to be feared than be loved." I have found it is better to be loved than feared. I have worked in businesses where fear was significant, and I found that treating people with love and fairness created far more value than fear.
This is another case where doing what is good leads to more profits not only in long run, but even in the short run.
Play games with people offering them wages in short-term that are high, and yes, you will get more productivity from them, but businesses exist not just for the moment, but for the long-term. Motivating people in the long run is a lot more difficult. The weakness of this book is focusing on short term experiments, and assuming that they apply to the long run challenges of business.
Reputation is important in business and in life. Unlike other aspects of business, you can't diversify reputation. You only get one. People are far more willing to do business with someone that has a good reputation than one who does not. A related concept is trust. People are far more willing to take chances with those that they trust.Read more ›