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eufy Security, Wi-Fi Video Doorbell, 2K Resolution, No Monthly Fees, Secure Local Storage, Human Detection, 2-Way Audio, Free Wireless Chime-Requires Existing Doorbell Wires

4.5 out of 5 stars 7,223 ratings

Price: $159.99 & FREE Shipping. Details & FREE Returns
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Brand Eufy
Wireless Communication Technology Wi-Fi
Video Capture Resolution 2K
Item Dimensions LxWxH 4.8 x 1.69 x 0.94 inches

About this item

    This fits your .
  • Make sure this fits by entering your model number.
  • A Crystal-Clear 2K Image: High Definition 2560 x 1920 resolution, combined with our advanced HDR and Distortion Correction, ensures video is recorded in 2x the quality.
  • No Hidden Costs: Designed to protect your home as well as your wallet, eufy security products are one-time purchases that combine security with convenience.
  • Respond in Real-Time: Speak directly to anyone who approaches your front door via two-way audio. Tell your friends to come round the back or that you have just run out to get some milk.
  • The Alerts Which Matter: With AI technology and our sophisticated algorithm, the camera intelligently detects body shape and face pattern. Ensuring you are only alerted when a human, and not a stray cat, is at the door.
  • Free Electronic Chime Included: Supports 8 fun and holiday-themed ringtones and adjustable volume level. Note: The doorbell requires Existing Doorbell Wires at 16-24 VAC, 30 VA, or above.

Buy this product as Renewed and save $54.00 off the current New price.


Frequently bought together

  • eufy Security, Wi-Fi Video Doorbell, 2K Resolution, No Monthly Fees, Secure Local Storage, Human Detection, 2-Way Audio, Free Wireless Chime-Requires Existing Doorbell Wires
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  • eufy Security, eufyCam 2C 2-Cam Kit, Wireless Home Security System with 180-Day Battery Life, HomeKit Compatibility, 1080p HD, IP67, Night Vision, No Monthly Fee
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  • eufy Security 2K Indoor Cam Pan & Tilt, Plug-in Security Indoor Camera with Wi-Fi, IP Camera, Human & Pet AI, Voice Assistant Compatibility, Motion Tracking, HomeBase Not Required
Total price: $431.97
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Customer Rating 4.5 out of 5 stars (7223) 4.5 out of 5 stars (1352) 4.6 out of 5 stars (1292) 4.6 out of 5 stars (2344) 4.6 out of 5 stars (984) 4.5 out of 5 stars (1425)
Price $159.99 $89.99 $119.99 $39.99 $159.99 $279.99
Shipping FREE Shipping. Details FREE Shipping. Details FREE Shipping. Details FREE Shipping. Details FREE Shipping. Details FREE Shipping. Details
Sold By EufyHome EufyHome EufyHome EufyHome EufyHome EufyHome
Item Dimensions 4.8 x 1.69 x 0.94 inches 5.12 x 1.69 x 0.94 inches 5.51 x 2.13 x 1.1 inches 2.24 x 2.24 x 4.11 inches 7.1 x 7.9 x 12.2 inches 9 x 7 x 7 inches

Product description

eufy Security Video Doorbell

From eufy, the home security brand where privacy comes first.
• Comprehensive Safety Solutions for Your Home
• Created by the same team as Anker—renowned for exceptional quality and innovation

Protects You, Your Family, and Your Privacy
Every eufy Security product is engineered to ensure your security data is kept private. Have peace of mind that you will have a secure record of everything that happens around your home.

See Who’s There Before the Ring
Get instant alerts for anyone who approaches, even if they don’t press the doorbell. Interact with visitors by talking in real-time or via pre-set responses.

“Alexa, show me my front door”
Connect your Doorbell to Alexa or Google Assistant and check-in anytime on what's happening outside your home.

Interaction Made Easy
Record and set up to 3 instant responses. When you are notified of activity, simply select one of your pre-recorded responses for a simple way to interact and give instructions.

Note
The video doorbell is powered by the original doorbell wires. Users need to modify their original chime per instruction or upgrade the doorbell transformer if the original doesn't deliver sufficient power. Users may need to hire an electrician at their own cost if they are not comfortable with the installation process.

What’s included: Video Doorbell 2K (Wired), Screw Hole Positioning-Card, Mounting Bracket, 15° Wedge, Jumper for Existing Chime, Extension Wires, Screw Packs, Doorbell Detaching Pin, Electronic Doorbell Chime, Doorbell Power Pin, Quick Start Guide.


Product information

Warranty & Support

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
7,223 global ratings
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Top reviews from the United States

Reviewed in the United States on July 11, 2019
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1,239 people found this helpful
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Reviewed in the United States on July 12, 2019
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347 people found this helpful
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Reviewed in the United States on June 21, 2019
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325 people found this helpful
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Reviewed in the United States on June 18, 2019
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200 people found this helpful
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Top reviews from other countries

K Sed
4.0 out of 5 stars Great customer service &really wanted to like this device, but...
Reviewed in Canada on December 29, 2019
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60 people found this helpful
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jt
4.0 out of 5 stars A good video doorbell with great customer support!
Reviewed in Canada on August 2, 2020
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Customer image
4.0 out of 5 stars A good video doorbell with great customer support!
Reviewed in Canada on August 2, 2020
Included in package:
- 1x 2K video doorbell (wired)
- 1x electronic chime
- User installation guide and sticker
- Angled mounting bracket, installation hardware (screws, anchors, etc), & installation template
- Jumper wire for bypassing mechanical chime
- Release key

Pros:
- No subscription fees to view & download videos!
- Recorded streams are stored locally (in the doorbell).
- Relatively easy to install and setup, and in general, worked out of the box.
- Integrated with Alexa (with factory firmware) without issue
- Video (2K resolution with fish-eye distortion correction) and audio streams are clear
- Human detection helps to filter out unwanted recording caused by shadows/animals/etc.
- Has a 3 second pre-buffer recording prior to event trigger.
- Phone notification with a thumbnail portrait of the visitor/intruder.
- There is ~2 sec delay, but generally considered good when compared to other video doorbells.
- Has activity & ignore zones to allow you to fine-tune event triggers.
- Has IR LED for low light recording.
- An electronic chime with multiple tunes & volume control.
- Customer support is great, and was able to resolve most of my issues (over the course of 4-5 days)
- There is a Eufy web portal that you can use to view your doorbell stream via the internet (sorry not allowed to post url)

Cons:
- Detected availability of new firmware, but unable to upgrade every time.
- New firmware (2.322) broke video streaming to Alexa (FireTV stick).
- Only 1 activity zone and 1 ignore zone available. Needed to tweak the 2 zones and sensitivity setting to minimize false triggers, but can still produce occasional false triggers. Certain shapes like a tire, flower pot, or neighbour’s window can be mistaken as “human” by the doorbell.
- Detected continuous movement when using an LED bulb (for my porch light) when sensitivity is set to All Motion. I have since switched to a CFL bulb, and the problem is gone.
- All video downloaded from the doorbell must be done via the smartphone app.
- Since recorded video is stored in the doorbell, all the footage will be lost if the doorbell is stolen.
- Existing mechanical chime must be bypassed.

Note:
Pretty much all of the wired video doorbells will require a transformer with 16-24VAC & 30VA, and this one is no exception. If you have an older house with a mechanical chime, it is more that likely you will need to replace the transformer.

Review:
I looked at several video doorbell reviews, and finally decided on this one because of its consistency in delivering notifications via motion detection and doorbell press. I wanted one that would reliably alert me within a short amount time, and some doorbells (to my surprise) did not always deliver on this simple criteria. While this doorbell has some short comings (see Cons), in general, it works quite well, even if there are some occasional false triggers. What was a pleasant surprise was their customer service. I had a few issues starting with the new firmware that wouldn’t install. Emailed their customer service, and within a day, they were able to push the update to my doorbell. Then the streaming to Alexa failed. Again the service rep, who was very apologetic and courteous, forwarded the message to their engineering support team, and magically the next day, it started working again. For the next few days, she emailed me back and forth to resolve various motion detection issues, until I was able to fine tune the settings to my liking. This is a company that works hard to keep their customers happy, and I will definitely consider buying more of their products in the future.

Rating: 8 + 1 bonus mark for Customer Support => 9/10 . Since I cannot award half stars, I have rounded it up to 5 stars.

Helpful? If not, please post a comment or question and I will be happy to help if I know the answer. Thanks for reading!

Update 20200823:
Been having some recurring intermittent issue with motion detection identifying objects as humans, so I have adjusted the rating to 7.5 + 1 bonus (for support) = 8.5, which translates to 4 stars (after rounding down from 4.25). Eufy should really consider adding 2, 3 or even 4 ignore zones, as this will help.

After more experimentation, I found that LED (both daylight & soft white) as well as CFL daylight bulbs will trigger recording if Motion Detection is set to all motion. Best to use CFL soft white bulbs if you plan to leave your lights on at night.

After one of my experiments with different light bulbs (where I had triggered continuous recording all night), I found that the sensitivity of the sensor had become very poor, e.g. a person walking to within 7-8 feet of the Eufy doorbell (at level 4 sensitivity) would not trigger an event. Luckily, by turning Motion Detection off then on again, I was able to restore the sensitivity of the sensor to its normal level.

Update 20201029:
Adobe flash is no longer required to access the Eufy portal. Also latest firmware version 2.328 was pushed out on 16 Oct '20.
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38 people found this helpful
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Hayls
5.0 out of 5 stars Worth the upgrade for a little more money.
Reviewed in Canada on January 28, 2020
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43 people found this helpful
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Drou
5.0 out of 5 stars Great product!
Reviewed in Canada on January 15, 2020
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24 people found this helpful
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Nathan
5.0 out of 5 stars Shockingly good camera
Reviewed in Canada on January 11, 2020
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9 people found this helpful
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