From the Author
From its earliest roots, communication has focused on sender and recipient having some common understanding of the information flowing between them.
This means focusing not only on what you are broadcasting but on what the other person is receiving.
Too many times in business we default to thinking about communication from an outbound (what we want to tell someone)perspective versus an inbound (what the recipient is expecting)perspective.
I've seen plenty of reports, presentations, surveys, status reports, and just about any other type of communication go bust because the sender of the information didn't take the time to understand what the recipient was interested in, how they liked to receive information, and what was being asked of them.
I in my career have learned many lessons the hard way about understanding my recipient's communication preferences.
Whether it be inappropriate drop-ins, written versus verbal communication, or raising issues to the wrong person; I've seemed to make just about every mistake you can make.
After licking my wounds over my mistakes, I've learned to accept the mistakes as gems and understand how to better read my recipient when it comes to communication preferences. I hope you're able to take some of what I learned in Seek First to Understand your Recipient and improve your influence with others. Best - Lonnie