Segway miniPRO | Smart Self Balancing Personal Transporter with Mobile App Control (Black)
- Enter your model number to make sure this fits.
- Connect to the mobile app via Bluetooth for full features: remote control operation, anti-theft alarm, speed control, customizable lights, vehicle diagnostics, and firmware updates
- Appropriate age-16-60. UL 2272 Certified unit meets high standards of fire and electrical safety set by world-renown global safety science company Underwriters Laboratories
- 220 lbs payload, light-weight, and durable aircraft-grade magnesium alloy frame and 10.5 inch pneumatic air-filled tires with military-grade shock absorption capability
- Refer User Manual for troubleshooting steps.
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From the manufacturer
Segway's incredible line of personal transportation vehicles makes getting around easier than ever. Experience the future of personal mobility today. The miniPRO is a genuine Segway scooter that comes with the top-tier technology and premier production that the Segway brand is known for. Many electric two-wheel scooters with hoverboard technology will try to claim the Segway name, but few can match the high standards of the Segway brand.
Self Balancing Personal Transporter
The miniPRO is not a hoverboard—it’s the next step in the evolution of personal transportation. Powered by Ninebot technology, the miniPRO is a hands-free, two-wheel electric scooter with safer features, higher speeds, and longer battery life. The miniPRO is built to easily traverse a variety of indoor and outdoor terrains.
- Easy to ride
- 10 mph | 14 mile range
- Free mobile app
- Road adaptive
- UL2272 certified
Learn to Ride in Minutes
You don’t need hours of practice to ride like a pro. Precision sensors and our innovative knee control bar allow you to maneuver better than ever.
Adapt to Road Obstacles
The 800-watt dual motor is engineered to overcome humps, slopes, and other everyday obstacles without sacrificing safety and stability.
Lightweight & Portable
It’s easy to carry and ready to store in a car trunk. The knee control bar can be quickly detached to make the scooter fit in small spaces in a pinch.
Reliable Safety Day & Night
Automatic headlights, customizable LED taillights, and a strict safety test ensure that you remain safe while riding, day or night, rain or shine.
Custom Fit & Max Comfort
The padded knee control bar and adjustable height feature allows riders of all shapes and sizes to maneuver the electric scooter comfortably.
The miniPRO reaches top speeds of 10 miles per hour and travels distances up to 14 miles on a single charge. Create new ways to shop, commute, and get around – at 3 times the speed of walking.
Phone App Control & Anti-theft
Lock your miniPRO, adjust light colors, modify safety features, upgrade firmware, run vehicle diagnostics, and even remotely command your miniPRO to move.
The miniPRO is not a hoverboard-it's the next step in the evolution of personal transportation. Powered by Ninebot technology, the miniPRO is a hands-free, two-wheel electric scooter with safer features, higher speeds, and longer battery life. The miniPRO is built to easily traverse a variety of indoor and outdoor terrains.
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So there we are, my wife and I, this afternoon, scooting around our hardwood-floor living room, dining room and kitchen, trying not to crash into each other. I can only imagine what the neighbors would think. I also have some tire marks I need to wipe off (oops!), so bear this in mind if you're going to practice indoors! After you've been outside, PLEASE don't practice on your hard-wood anymore - since little pieces of rock/stones will scratch up your floor!
Setting up the miniPRO is incredibly simple. It comes in just two pieces. The base, and the knee steering bar. You just open the little latch on the steering bar, slide it onto the wheels section, and close the latch. That's it.
Pairing the device with my iPhone 6s was simple enough. As long as you have the Ninebot by Segway app installed and open, it will search for the miniPRO as soon as you hit the power button the front. Don't forget to remove the little piece of film off the front of the Segway's power button/display, or things will look a little funky when you turn the device on.
With the miniPRO on and paired, the app will run you through a quick tutorial. The tutorial itself isn't hard, but you'll find yourself wanting to hold your phone while you learn the ropes. I recommend putting the phone down after reading each tutorial, and listening for the BEEP to tell you when you've accomplished the mission. Then go back and get the phone. Alternatively, have someone else around reading your phone's miniPRO instructions/tutorial to you. In any case, it's helpful to have someone else around to scrape you off the wall if you slam into it.
The app is also fun in that it lets you customize the lighting on the miniPRO from bajillions of available colors, so have at that as you doubtless will.
With the tutorial done, maximum speed is increased, but you won't be able to hit top speed until you ride for a small distance, so take the time to get to know your miniPRO before going all out speed demon.
Interestingly, it took the second time I fired up the app (after all the tutorial and house hijinks) to ask me if I wanted to upgrade the firmware to (as of July 14, 2016) version 1.3.1. The unit shipped to me with 1.2.8. There's a lot of talk on the Segway Internet about how the original firmware (1.1.7) was the best, and then 1.2.8 is... worse, and then 1.3.1 is somewhere in between. For new owners among us, we'll need to get used to a few things that maybe aren't ideal (warning beeps at max speed etc), but these are minor inconveniences rather than deal breakers. I'm sure more firmwares will get released, and hopefully the situation will improve.
In any case, hitting yes to upgrade the firmware to 1.3.1 took about 20 seconds per miniPRO, and when it was done, all was well.
These things are a total hoot to ride around on. They take some getting used to, and in the beginning you'll wonder how you'll ever get on without wobbling back and forth - but I can tell you, you will eventually make it happen. Getting off the miniPRO is much easier than getting on (at least, my wife and I definitely think so), but after a while you'll be zipping about like there's no tomorrow.
I'll update when I've put on a bunch of miles, but from my short time with it so far today in and outside around my house, it's very fun, and definitely a step above your normal, cheaper hoverboards.
For the record, I'm 6'5" and about 210lbs, with size 12 feet. I have no issue with the adjustable steering bar (raised to the top position), and my feet have plenty of space. My wife is 5'4" and weighs *ow!, don't hit me, honey!!* - a LOT less than me. She has no issue, though of course the steering bar is placed much lower for her on her miniPRO than on mine.
The app could use a little localization work (clearly not native English speakers in some cases), and the box could use an updates to state 220lb max weight, not the 185lb on the box it for some reason ships stating. Thankfully, Segway has been sending emails out clarifying this - to those who bought on Amazon, but still - very odd. It's fun to see, in the app, other users who have given permission to the app to view location data - there's loads of Segway/miniPRO owners around downtown Seattle, YAY! Maybe I'll run into you (hopefully not too literally) in the near future!
Overall, there's a lot to like here. With a bit of app and firmware work, this is a 5 star unit. As it stands, it's awfully close!
4.5 stars out of 5. Highly recommended.
*UPDATE July 15, 2016*
So I've had some more time to zip around the neighborhood on my miniPRO, and I'm enjoying it more and more each time. Comfort level and ability is increasing (well, I tell myself my ability is increasing, but I might be lying to myself. I'm fine with this).
A few things to note:
1.) Once you get used to the fact that the gyroscopes and sensors won't try to kill you, despite what your brain is telling you, you'll do much better. I was terrified to go down any slopes, or up any inclines, initially. Interestingly, and perhaps counterintuitively, downhills are much, much simpler for me/my wife to handle. You just sit back into the soles of your feet a little, and it's no issue. You'll cruise down the hill at whatever speed you're most comfortable with. You won't even think about it. It just *happens*. It's really satisfying.
Uphills, though? HELP ME. They are just tricky to get the hang off. In dearest Seattle, we have a lot of hills, and going up them is a little scary at the moment, while I'm still being a newbie. If you find yourself in the unfortunate position of being stopped halfway up a hill, you'll have a tendency to lean back a little because you think you'll fall off otherwise (which isn't true, but humans think too much, occasionally). What this translates into is a (likely) short trip in reverse down the hill and into a light pole/pedestrian/car/dachshund.
Thankfully, I've got it to where I can actually just step off the back of the miniPRO when this happens, and nothing disastrous has happened (yet). It's probably good miniPRO etiquette (and injury preventing) to just walk your miniPRO up or down any particularly steep hills. 15 degree slopes, the manual states, are the max you should attempt. I intend to be a good miniPRO owner.
2.) The headlights are fun! When you use the miniPRO at night, headlights automatically come on. For some reason, Amazon/Segway's description says: "Customize the headlights with adjustments up to five meters." Well, I can tell you there's no such adjustment. I believe the headlights have different levels, but they're automatic based on ambient light availability. I wonder if the "customize" part has been lost in translation to English somewhere along the way...
3.) The app has some really fun tail light adjustments, and at night they look positively awesome. I've currently got my tail lights doing the KITT from Knight Rider hood light pulsing thing, and quite frankly that's as close to being David Hasselhoff as I'm likely to get, for better or worse.
4.) AVOID CURBS! Ask me how I know. Actually, don't. But please, curbs are not your friends.
5.) I felt like a bit of an attention hound while scooting around the neighborhood with my wife. Pedestrians would stop and stare, and drivers would look back as they passed us. It was fun, until my wife noted that it's not because I'm "cool", but much more likely because I look like a total idiot, all 6'5" of me, rolling down the sidewalk on this tiny contraption. Well whatever. What does she know...
*UPDATE, July 17, 2016*
1.) I've now mastered uphills to a great degree (pun intended)! I trust the machine enough to come to a complete stop at the base of a hill, and then lean into the uphill, and wheeeeee - there I go! Incredibly satisfying!
2.) The greatest difficulty I now have is changing direction significantly when going up steep uphills or downhills. I need to work on that some, but it's coming along, slowly but surely!
3.) This thing is impossible to ride anywhere without people stopping you to chat about it. That's fine, but sometimes I'd just like to ride! LET ME RIDE!
4.) I'm plotting Halloween already. I'm going to don a ghost outfit that comes down to just above the wheels, and scoot along the sidewalks, scaring everyone. This might be the greatest Halloween scare-maker EVER, especially since your hands are completely free to wave around in a spooky manner. Oh yes.
*UPDATE, August 2, 2016*
Like. A. Boss. I'm a pro at this now, and it's officially my grocery-getter. The missus and I fling a thin backpack on our respective backs, and there we go, trundling (like two bosses, of course) to get our groceries from the store a few miles away. We tend to be respectful in the store, and haven't zoomed about inside (not sure I want to find out how that will go...), and we use the pull-out handle to walk the miniPRO along next to us. If both of us go, I usually walk both miniPROs while the wifey deals with the shopping cart.
Some things to note!
1.) It seems like the 220lb weight limit is designed more for the uphill "issue" than anything else. Because my wife weighs... ahem... so much less, she can definitely scoot uphill faster than I can. Not that I'm complaining - it's certainly fast enough for me. On flats we both hit the same max speed, and if you act silly and try to push the device faster than it's designed, it will give you a warning beep before tilting back slightly to tell you NO! BAD RIDER! BAD! The tilting back has never once been an issue. It beeps, you stop being a twit on your miniPRO, and all is well. If you IGNORE the beeps, - apparently heaven help you, because the miniPRO will launch you into outer space. Because it's PRO.
So here's my explanation of what's going on here, and why this seems to have a bunch of people crying, calling shenanigans and throwing their miniPROs in the trash:
First, there's a LOT going on inside the unit to keep you balanced. Numerous sensors all working in tandem to keep you upright. Quite frankly, it's brilliant it works at all. Now, the unit is clearly designed to work within "parameters." Part of that is based on how quickly it can keep you balanced based on the speed you're moving, how much you weigh etc. It's pretty easy to keep the unit at max speed without the beeps getting in the way. You learn to lean forward just as much as is necessary, without going "over the edge." If you're "misbehaving" and leaning FAR too far forward, the unit is going to beep, and lean you back. It's only possible to be thrown off if you're leaning way too far forward, ignoring the beeps, and that is 100% user error. It HAS to lean back to prevent you from tilting the unit far too far forward and having an accident that way because of being outside the parameters of the miniPRO's ability to balance you. Again, if you are leaning too far forward and the unit beeps at you, you're doing something wrong.
Here's an example that's a little less obvious: Going up a hill:
You'll tend to lean forward a little more as you go up a hill. Nothing wrong with that. However, when you get to the top of the hill and the terrain becomes flat, you'll be leaning too far forward for a flat surface, and the unit will beep at you and lean back. No accidents here, of course, because when you hear the beeps you have plenty of time to sit back in your heels and avoid the unit chastising you. :-) Once you attain awareness of how the system works, it's so easy to modulate and know when you're being bad. In this case, you'll ease off the leaning forward as you reach the crest of the hill, and there will be no beepy beeps!
Now, when you're on a glass-smooth surface, you may REALLY want to go ZOOM! My wife constantly teases me because I'll try and push the unit faster than it can go, and ... BEEP BEEP BEEP! And yep, behind me my wife will yell, "STOP BEING AN IDIOT!" Of course, that kind of truth is hard to deal with for me, so I usually yell back, "I CAN'T HELP IT!" Whatever. She's right. She's always right.
2.) There's not much to do in terms of maintenance, but I do recommend checking the following things every now and then:
a.) The latch that the knee bar attaches with. The latch should be pretty firm to close. If it's not, there's a chance you can lift the knee bar right out of the base when lifting it up. So just give those two screws under the latch a bit of a turn to tighten that locking mechanism up. You'll know it's too tight when you can't close the latch, so loosen them a tad at this point. Firm is key.
b.) The knee bar also has 4 allen key screws under the warning label halfway down. Peel that sticker off (it doesn't make a mess, thank you, thank you, thank you), and tighten those 4 screws. If you have some blue Loctite, throw some on there because those screws NEVER need to be loose. If they do become loose, you'll notice the top part of the knee bar is a little wobbly, whether it's extended or not. For reference, I had to do this fix on both mine and my wife's miniPRO. She insists my screws are looser than hers, BUT WHAT DOES SHE KNOW!?
c.) There's a red rubber plug at the base of the unit where the knee bar connects. You can pop that plug out with your fingers, and tighten those two screws up, if things are a little loose there.
d.) Check your tire pressures! There's still some confusion about various number-y things with the miniPROs as they reached the USA officially. First, is the weight limit - which is 220lbs, not 185lbs, as addressed earlier. Second? Tire pressures. The tires say max 30 PSI. But Segway recommends 45 PSI. That's quite a difference. 30 PSI definitely seems a little low, and makes the tires much more squishy than I'd like, so I'd put them at ~40 PSI and be happy.
OK, time for a ride. ZOOM!
*UPDATE, September 9, 2016*
Disaster struck yesterday! I noticed my left tire on my miniPRO was reading much lower than it normally is. I tested it - 19 PSI. OH NOES!!! I pumped it up to Segway's recommended 45 PSI and this morning it had dropped again to around 20 PSI. I hunted around the wheel and noticed a small tear in the face of the tire. A quick test with some soapy water (a few drops on the suspected puncture will show bubbles as the air is released from the tire into the soapy water) revealed that yes - my Segway has a puncture! WHAT TO DO!?
Well, the fix is actually pretty simple and cheap! The miniPRO uses tubeless tires, so what you'll want is this cheap kit:
Slime 1034-A T-Handle Tire Plug Kit
You can YouTube the simple installation for this (videos everywhere showing you how - but the instructions are pretty simple as it is), and yep - my puncture is now repaired in under 2 minutes. Much better than having to send the unit into Segway. This repair style is approved by Segway's tech support. I even called to make sure!
Anyway, there you go. My Segway is back in action, which is GOOD, because I was going to go through withdrawal, and my darling wife was going to tease me endlessly as she ventured out into the great beyond (usually the grocery store) without me. She really has no problems abandoning me to head out on miniPRO adventures. In her defense, she did offer that I could run behind her. THANKS, HONEY.
*UPDATE* December 19, 2017
miniPROs are still going strong in this household, and we love them! We've managed to get countless friends to buy these contraptions, so if you ever see a torrent of miniPROs (a gaggle of geese, a flock of birds, a torrent of miniPROs) zipping around West Seattle, it's likely my wife and I and our miniPRO homies.
So here's an update to address the elephant in the room, and that is Segway's 2018 Segway miniPRO. What improvements has Segway brought to the table here? Well...
For this update, we're going to call the "original" miniPRO (this one you're looking at) - the 2016 miniPRO, and the 2018 miniPRO we're going to call the... uhh... 2018 miniPRO.
The 2016 miniPRO has a larger battery, - at 310Wh, vs 236Wh on the 2018 miniPRO. This translates to less range on this latest revision (around 12% more range on the 2016). 14 miles versus 12.5 miles, under the same conditions.
Yep, that's it. Given the 2016 model is very often sold by Amazon for the exact same price as the 2018 model, please don't buy the 2018 model unless you're desperate. There are zero other differences. Why, Segway? Why you do dis?
Got mine today and it is fabulous! It is very well-made and has plenty of power/torque. I am almost 63, have knee arthritis and can no longer run but I have no problem riding this thing. It is highly maneuverable and after just a short while, moving & turning almost becomes second-nature. It goes where you will it to go, as if the MiniPro is an extension of your body. Just amazing! It will definitely increase my range of motion. Looking forward to take it to our neighborhood park for a spin and enjoy the breeze on my face again.
July 15, 2016 -- Revising my review to 3 stars after riding over 6 miles today:
Reducing my rating from 5 stars to 3 stars. My single complaint: the artificial speed limit of 10 mph. I suppose Ninebot/Segway doesn't want lawsuits, so they artificially set the speed limit to 10 mph, which I can understand; however, the problem arises when the unit senses a speed faster than 10 mph, then it SUDDENLY SLAMS THE BRAKE ON YOU, abruptly slowing you down to 4 mph or so. This sudden decrease of speed just as you are accelerating to your desired cruising speed can actually throw you off balance, requiring you to immediately adjust your stance or risk falling over. I believe this "safety" feature is counter-productive. It ADDS to the risks of falls rather than reduces them. Believe me, 10 mph is easily reached on flat, even ground. After which you are constantly pestered by this very annoying on-again, off-again acceleration and deceleration, even on wide-open flat terrain, making you look like a teenybopper getting behind the wheel of a car for the first time. My suggestion is a speed limit of 15 mph and if the rider does reach this speed, the unit will just allow him to go no faster rather than to try to reduce the speed on its own. I am nearly 63 and I am no whippersnapper or speed demon but I am a skier. As skier, I am used to cruising fairly fast on open terrain in absolute confidence. As stable as the MiniPro is, there is no reason why this should not be done. This 'speed punishment" thing is very frustrating. Yes, I know, this is not skiing, but is 15 mph too much to ask?
I rode for more than 6 miles today and the machine only used 2 out of 5 bars of juice. Cool!
UPDATE: July 16, 2016, Revised to 2 stars (so my review will be read by people, perhaps the company too. Still like the machine, by the way)
Rode for 2 more miles this morning, with my morning coffee in one hand. Here are my final thoughts: This machine has the potential to be great; however, it is SERIOUSLY HOBBLED by suit-fearing company lawyers with its latest firmware. As of now, it is like driving your car with your drivers-ed teacher at your side, constantly stepping on your brakes to slow you down. Even if you keep it below 10 mph, the machines seems to be working against you by tending to lean backward to slow you down. As result, the control level becomes posteriorly positioned in relationship to your legs. With you trying to lean forward to keep moving, the control lever becomes so posteriorly placed, its forward portion is barely touching the back parts of your lower thighs. This makes it more difficult to control your direction.
I may try to improvise a control lever extension to remedy this problem. I have made a slightly exaggerated cartoon to illustrate my point. I still like the machine, though, but it can be so much greater.
P.S., I still give the machine 4 stars despite my criticisms above because it is still a very unique machine and I still like it. When you love something more, you tend to chide it more, and hoping it can be great someday.