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Seidio BACY35SSGNG-GY Innocell 3500mAh Super Extended Life Battery for Samsung Galaxy NEXUS (GSM) - Retail Packaging - Gray
|Price:||$22.97 & FREE Shipping on orders over $25. Details|
This item at this price, sold by Amazon.com, is currently reserved exclusively for Prime members.Prime free trial and invitee customers: We will automatically apply an Amazon.com Gift Card to your Gift Card Balance in the amount equal to the Prime exclusive discount after you become a paid Prime member. If you cancel your paid Prime membership or return the qualifying smartphone within the first 3 months of your paid Prime membership, we may void your Gift Card or charge you in the amount of the Gift Card. Terms and Conditions apply.
- Comes with a gray replacement door featuring Seidio's signature soft touch coating
- Keeps your phone charged and ready to go, even with heavy phone and data usage
- Capacity: 3500mAh
- We recommend that you leave the battery/your phone on the charger for an additional 2-3 hours after the charging indicator turns green or the battery status shows full
- For use with Samsung Galaxy Nexus (GSM)
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This product is not compatible with the Galaxy Nexus LTE version. This product supports NFC.Tired of running out of battery life when you need it the most? When you can't get to an outlet, our Innocell Super Extended Life Batteries will keep you moving forward. Our Extended Life Batteries utilize premium Japanese cells to ensure the highest levels of safety and performance. Super Extended Life Batteries can offer up to 100% more battery life than your stock battery.All battery life claims are dependent upon usage patterns, network configuration and many other factors; actual results will vary.
Top customer reviews
(1) Seidio BACY35SSGNG-GY Innocell 3500mAh Super Extended Life Battery for Samsung Galaxy NEXUS (GSM) - Retail Packaging - Gray, and
(2) Seidio CSK3SSGNLKX2-BK ACTIVE Extended Case with Metal Kickstand for Seidio Innocell 3800/3500mAh Extended Life Battery for Samsung Galaxy Nexus - 1 Pack - Retail Packaging - Black.
It covers some of the problems I have had with it, like getting one with non-working NFC, and plastic cover tab breaking off; and also some of the positive aspects, great battery life, prompt customer service by Amazon.
*I apologize for the poor quality of the video. Amazon still limits it to 10 minutes and under 100 MB right now, and I had to compress it quite a bit to get it under that.
-Supports NFC (Near Field Communication, A.K.A "Android Beam")
-Doubles capacity of OEM battery (the one that comes with your phone)
-Replacement door breaks easily (see text of original review and updates)
I ordered this item over less expensive competitors due to high ratings on other Seidio products and the fact that the battery supports NFC functionality. I received my battery and installed it, but the replacement door would not stay securely fastened to the phone's body. I realized upon close inspection that this was due to the fact that the two nubs at the top of the door (there's about 10 of them on the door, in total) had broken off. The door has to be "snapped" into place, so the design and material of the door need to be able to withstand the action repeatedly in order to make the battery/door combo a viable solution to extend the life of the phone. After all, if the door won't stay on, then it really doesn't matter how good the battery is because the weakest link in the chain, voids the utility of the entire product. The door that comes with the phone has no issues with repeated removal and replacement, so a proper combination of design and materials is certainly available. Unfortunately, this product does not utilize such components. For those that might be reading and thinking this was a fluke, I brought the issue to Amazon's attention and they overnighted me a replacement. The exact same problem occurred with that unit as well (nubs broke off immediately on installation). I suppose it's possible that Amazon got a "bad batch", and they are investigating this, but another possibility is that Seidio needs to use a different material for the replacement door. I can't justify more than one star since the failure of the door makes the entire package useless.
*END ORIGINAL REVIEW*
I have now received 4 of these from Amazon and 3 of the 4 have all been defective in the manner I originally described. The failure of the first two units is described above. After the second failure I contacted Amazon customer service to report the issue and get a refund. The CS agent advised me that he would initiate an "investigation" into the item's integrity for the units still in Amazon's inventory and that the process would take 7 days, during which time the item would not be available for purchase directly from Amazon (though still available from marketplace sellers). I chatted Amazon back in 7 days to ask about the results of the investigation and was told that such information could not be provided to me but that the item was again available for sale directly from Amazon. I assumed that this meant that the units in inventory passed inspection and ordered 2 more (I had purchased another Galaxy Nexus i9250). Upon receiving the two units, the door on one of the units broke in exactly the same way as the others, and the other installed successfully. This entire episode gives some insight into this product's reliability/integrity and also into Amazon's process/policy for dealing with items which are repeatedly returned as defective.
I also contacted Seidio directly to inquire about the problem and ask about any possible solutions they might have to offer customers spending $70 (as of this writing) for a battery that comes with a very fragile accessory that is also essential for the battery's usage. Their response was that their "product development" dept. had not received reports of issues of this sort from any other customers (something I find difficult to believe, based on my experience), and that they offer a one year warranty on all parts (something which Seidio also states in a comment posted in response to this review). The problem with this response is that Seidio's warranty policy refers customers back to the retailer first, if the product was not purchased directly from Seidio (according to the page on their website which goes into detail on filing a claim), so for me, and potentially other Amazon customers, this would lead to the same end result that I've already experienced and described here: defective units 75% of the time. After a retailer's return policy fails to cover the item, one could then file a claim with Seidio and go through the usual joys associated with such processes (extended periods without functionality of the product, shipping costs, communications with company agents, paperwork, etc.). To be fair, I have not tried to get a replacement from Seidio, but a review of their policy page gives no indication that the consumer will be given any special treatment or compensation for inconvenience, and there is lots of language suggesting that the customer must bear some responsibility for the fact that they have received a defective product. I also asked Seidio if they would just sell me the replacement doors in bulk so that I can just replace them as they break (as, I assume, even the "good" one will if removed/installed more than a couple of times, as might be necessary). Their response was that they do not sell the doors individually but that "as a courtesy" they would make a single door available to me as a "special order" for the price of $20.85 ($14.95 + $5.90 shipping) and asked me to provide all my credit card information to them via e-mail. I passed on their offer and suggested to them that it wasn't very courteous given the circumstances.
In addition to the 3 defective doors that came with batteries through orders placed for brand new items sold directly from Amazon, I also ordered a used battery/door described as "very good" condition and sold by Amazon through its "Warehouse Deals" division (described as "deep discounts on open-box products"). When I received this, it was not the battery/door product although it was labeled as such. What was in the box was actually a case/protector for use with the phone after the larger battery is installed (because the protectors designed for the phone with its stock battery will no longer fit on the phone). Interestingly, the package did also include one of the replacement doors that come with the battery and the nubs on the top of the door were broken off.
Another user has suggested that the 75% failure rate I experienced with the replacement doors was likely due to my installation technique rather than the materials or design of the Seidio replacement door and described his method for successfully installing the door. That's certainly a possibility but here's why I suspect that the problem is with the material of which the door is made and not my installation method. First, I installed the door in a way seemingly identical to that described by the reviewer: with the nubs on the bottom of the door being securely inserted first, then making every effort to keep the nubs at the top from being unduly stressed upon "snapping" the door into place. After the first door I received broke, I was even more fastidious in being as benign as possible on the subsequent attempts to seal the battery cavity with the replacement door, to no avail until the success with the fourth door. I also had another successful attempt with a door which subsequently broke after the first removal, so I consider that door a failure too because the door should be removable/replaceable without breaking just like the OEM door.
Which is a nice segue into the second reason I feel that the failure of this product lies with the manufacturer and not the user: the OEM door has no such issues. I have now removed the door that originally comes with the Galaxy Nexus approximately two dozen times, in total, to switch batteries and SIM cards. I've done this on both my GNex and that of a friend. The OEM door also has to be snapped into place in the same manner as the replacement door which accommodates the larger battery, but it is able to withstand the repeated mechanics of the removal/installation without any visible damage. Counting the 3 doors that failed me and the 1 broken door received in the packaging for the case that I received in error, I have personally seen 4 doors damaged in exactly the same manner. Additionally, another customer who commented on my review stated that they also experienced the failure of their door in the same way, and at least one other customer has commented on the "plastic cover tab breaking off."
The reviewer, Edgar H. Tan, MD, still has not corrected the erroneous review in which he attributes another user's claims to me. I also noticed that this same reviewer has managed to post TWO 5-star reviews for this product. I'm not sure how that happens (perhaps if you purchase the item on multiple occasions?), but it should be noted that the item's overall rating is skewed by the multiple ratings of one user.
This is a great battery. It immediately doubled my battery life and it still routinely lasts through two days of intensive phone use -- talking, GPS navigation, lots of email, gaming. It really feels like freedom when you are used to needing to charge your phone every night, or sometimes during the day, to be able to go two full days without worrying about it.
I did not experience any installation problems, although other people have reported them. I was just careful about removing the back cover and didn't try to force it back on. I have also removed the cover and battery several times since the original installation to do a hard reset and to change SIMs. No issues with getting the hardware back in place.
The vibration mechanism on the battery is fine. It seems to be of the same strength and quality as the original and my phone vibrates with the appropriate insistence when needed.
When I upgrade to a newer phone I will almost certainly see if I can get a similar battery from this maker for it.
NFC - This is an NFC battery. In all honesty, the signal is very weak. I have to touch backs of my Galaxy Nexus and my Nexus 7 for it to share something. I guess its not that big of a deal, but it be nice if it were a little stronger. Not sure if it's just this battery that is weak or the norm with all other batteries.
Overall, this batter is definitely worth the price paid. The battery lasts a very long time. And trust me, Im on my phone a lot!! (Google+, Twitter, Instagram, Facebook, Four Square, You Tube, Email, Growlr, etc.) My phone battery used to die in about 3-6 hours, not anymore.
Ok. I ordered my Seido extended battery and I just received it. The replacement door came broken as well. The clips that attach the cover to the back of the phone were broken off. The other clips keep the door on, but the top of the door opens up a bit. Very bad accessory and without that accessory, it makes the battery pretty useless.
Another thing, the customer service rep couldn't tell me if this battery came NFC equipped (antenna) or not. She said, if it's not what you're looking for, just return it. Not a good answer.
I will call Seido for a replacement part, but if they ask me to return the whole unit, I will not be asking for an exchange, but a 100% refund.
It's unfortunate I have to rate this as a whole and only give it 2 stars. Im sure the battery is excellent, but again, without a functional back door, this item is pretty much useless.