|Item model number||GSP 370|
|Hardware Platform||Gaming Console, PC|
|Item Weight||1.37 pounds|
|Product Dimensions||8.82 x 3.98 x 9.45 inches|
|Item Dimensions LxWxH||8.82 x 3.98 x 9.45 inches|
|Batteries||1 Lithium ion batteries required. (included)|
|Date First Available||November 19, 2019|
Sennheiser GSP 370 Over-Ear Wireless Gaming Headset, Low-Latency Bluetooth,Noise-Cancelling Mic, Flip-to-Mute, Audio Presets - PC, Mac, Windows, and PS4 Compatible - Black
|Headphones Form Factor||Over Ear|
About this item
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- LOW-LATENCY - Proprietary low-latency connection transmits with near-zero delay to* provide a seamless gaming experience and enables multi-platform compatibility with PC, Mac, PS4 for ease of use across multiple devices
- FLIP-TO-MUTE MIC – A broadcast-quality, noise-cancelling microphone cuts out breathing and background noise with an additional flip-to-mute feature
- LONG-LASTING POWER – With battery life up to 100 hours via low-latency connection and simultaneous wireless operation while charging over USB means the headset can keep going for even the longest gaming sessions
- CUSTOMISE YOUR SOUND - Sennheiser Gaming suite for customization and optimization of audio settings for this closed acoustic wireless gaming headset
- COMFORTABLE WEAR – Split padded headband helps reduce pressure while a clever ball-joint hinge makes it easy to perfectly angle The ear cups to ensure your comfort during long gaming sessions
- IMMERSE YOURSELF - German-engineered transducers ensure exceptional clarity while the closed-back acoustic design and memory foam ear pads provide excellent noise isolation to help you immerse yourself in the game
Consider this Amazon's Choice product that delivers quickly
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From the manufacturer
Sennheiser is shaping the Future of Audio – a vision built on a 75-year history of innovation and a continued drive for excellence that is woven into our company’s DNA and culture. Around the world, our employees share this passion in the pursuit of the perfect sound, creating products that exceed expectations and set new benchmarks in audio.
Sennheiser GSP 370 Wireless Gaming Headset
Game up to 100 hours
The Sennheiser GSP 370 wireless gaming headset features stable and lag-free audio with a battery life of up to 100 hours; without compromising on wearing comfort or sound quality. The Sennheiser Gaming Suite for Windows lets you adjust the headset for a more personalized sound experience, including surround sound modes and equalizer presets. The USB dongle establishes a wireless, low-latency connection to ensure a reliable transmission with near-zero delay.
- Thanks to a low power consumption and a long-lasting integrated battery, gamers who play six hours a week on average can game for four months with this wireless headset before having to recharge.
Up to 100 hours battery life
Thanks to a low power consumption and a long-lasting integrated battery, the GSP 370 has an exceptional battery life of up to 100 hours: gamers who play six hours a week on average can game for four months with this wireless headset before having to recharge.
The USB dongle establishes a wireless, low-latency connection to ensure a reliable transmission with near-zero delay, making the headset ideal for responsive games on PC, Mac, and PlayStation 4.
Closed back acoustic design
The GSP 370 gets you fully immersed in the game audio, thanks to it's closed back acoustic design that provides great noise isolation.
Infinity volume wheel
Game audio can be seamlessly adjusted with the volume wheel on the ear cup.
Noise-cancelling broadcast-quality microphone
The GSP 370 features a broadcast quality noise-cancelling microphone, which can be muted by simply lifting the boom arm.
The split headband and memory foam ear cushions provide a comfortable fit, while a clever ball-joint hinge automatically angles the ear cups to suit the shape of your face, resulting in a very high wearing comfort.
Compare with similar items
The GSP 370 wireless gaming headset delivers a powerful combination of advanced ergonomics, performance and freedom from cables. This closed acoustic gaming headset features a low-latency connection developed by Sennheiser that ensures stable, uninterrupted transmission with near-zero delay. The convenient on ear volume dial puts audio control at your fingertips while a broadcast quality, noise-cancelling microphone guarantees crystal clear communication. The lift-to-mute feature means you can flip up your mic when you need mute quickly. The Sennheiser Gaming Suite (available for Windows) allows you to customize numerous settings, including surround sound modes and equalizer presets, for a truly personalized gaming experience. Designed for comfort during long gaming sessions; every element, from the memory foam ear pads to the split padded headband to the ball-joint hinge, has been carefully chosen to create a customized fit and feel. When you take your gaming seriously you take your audio seriously, get a GSP 370.
Top reviews from the United States
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I’m mostly writing this review because Sennheiser gets hit hard by negative reviews that have ‘fixes’ for the issue. In largely all of the negative reviews here, the solution is using the gaming suite software, which is a shame.
** I’m actually putting this review out earlier than I’d like to combat these misleading reviews. Normally I wait at least a month of ownership not only to see if an issue comes up but to allow myself to adjust to the headset, initial impressions often change over time.
Sennheiser’s Audiophile speakers finally have 2 gaming headsets that are complete with a (bugged) software suite which was until now one of the larger issues they had, (older headsets negative reviews were largely fixable, but a pain to figure out).
I can’t overstate how good things sound with a Sennheiser headset, the first time I bought one I stopped using my speakers because it was just so good and that was an entry level set. To this day I’ll look over my shoulder if an unexpected background noise hits when I’m alt tabbed. The positional audio is substantially better because of the higher quality audio as well. This is a no frills headset that works with the gaming suite software, lasts for a hundred hours and is ultra comfortable at the cost of driver size and a few features.
+Audiophile quality headset. Big bonus as it not only makes things more immersive, it makes it more realistic and easier to know where your enemies are. The only trouble I had was with the Y axis and that depended specifically on the game. The drivers aren’t as big but the sound quality is still second to none. If you like your sounds LOUD this is not the headset for you.
+Broadcast quality mic that has tested as best in class multiple times. I’ve had people comment on the quality of my mic in discord and buy a headset after I talk about how good they are. It also auto mutes going up with a notable ‘click’
+100 hour Battery life, 1% per hour drop. Don’t forget to turn it off as this version does not have an auto off. Still it’s nice not charging your headset more than once a week give or take.
+Comfort is second to none, it’s lightweight and adjusts over time if you have a larger head. The ear cups are ergonomic and oversized instead of round which adds to the comfort. When I first put it on it was tight, I have a large head but within a day of playing it was better. They are not as adjustable as their more expensive counterpart so your ears may touch the inside of wall of the speaker.
+7.1 surround with the same algorithm as the GSX1000, when you use the gaming suite.
+An actual gaming suite to handle updates and tweak options. This gives you more customization than the presets on the GSX1000, but similar control levers.
+Noise cancelling is great (there is a bug, see below). You have to turn it on within the software suite or it will pick up every sound in the room by default. The mid level was good enough for me.
+Fast charging for emergencies. The headset works plugged in and the cord is a decent length but you don’t want to do that with a wireless headset. If you plug it in for a few games it should last the night without being plugged in, but you’ll need an overnight charge after that.
+Fully customizable Software Suite. This is where their new tech has an edge on the GSX1000 or 1200. They use the same algorithm developed by Sennheiser for 7.1 surround, but it is highly customizable rather than picking preset options, plus a few bonuses like options for the mic sound. Most every option is on a slider rather than a preset so you can screw around with the gaming preset if you want a bit of base with it.
It also handles firmware updates and will launch your audio controls within Windows to check if it’s set to your default device and default headset (bug here too, see below).
+Distance is really good, actually. It’s a different larger dongle than the 670 and the distance down the hall and up the stairs is perfect which in and of itself is worth a lot for me personally (long ques, people poke me while I’m afk).
-The on button is kind of lose, you can hear it click if you fidget with it or jump (think down stairs 2 at a time).
-It’s a bit warm, my ears aren’t sweating but they aren’t comfy like they normally are. I think I’ll get used to it.
-No contact charging. You still have to plug it in when it eventually dies. There’s no stand or hook either unless you get the bonus from their website.
-Battery life indication is not as obvious as with some competitors. I rely on the having the suite launch when the PC starts up. The more expensive model has a button that will tell you the charge.
-BUGS. As of 2/28/20 there are at least 3 software bugs. Sennheiser has acknowledged them so I won’t let it effect the score but it may make you want to wait or buy another set.
1) There is purportedly a non zero chance to brick the headset through firmware updating even when doing everything right. It’s possible that like my experience it was still updating for 10 minutes after it got stuck around the end and people tried to restart (NEVER interrupt a firmware update). There is a fix on reddit Sennheiser but I won’t link it because mine did not brick and I cannot test it. You can also send it in to Sennheiser (or return the pair and order another one).
2) The noise cancelling switch on the gaming suite sometimes won’t work. Contact Sennheiser Gaming through their Facebook.
3) The Sound Test in the gaming suite is non functional. You can use Windows default test but that’s still frustrating.
-The top negative comment is about the firmware update, ironic because they streamlined this process with the gaming suite. I updated mine and it looked liked it bricked as well. However I didn’t touch it for another 15 minutes and the update completed.
*Let this be a warning to have patience with the update, if you screw around with your headset (or any hardware) mid firmware update it will brick and you’ll need to send it in.
-Noise cancellation. The noise cancelling is incredible, however you do have to turn it on within the gaming suite which is still basically in beta with a few bugs. Badseed Tech the YouTube channel has a video showing how to do this but you basically click on the microphone tab, and under noise canceling select mid or high. There are other options like noise gating to make sure you don’t activate from heavy breathing.
-Mic Quality. I still don’t know how this can come up as a negative review. It’s tested as best in class for a reason, it is the best in class and it shows when you use it. It’s buttery smooth and you won’t beat it with a headset.
You can’t go wrong with this headset, the major downsides are the bugs that are going to be addressed and don’t effect everyone. If you’re considering this one vs the 670 I’ll be blunt.
The 370 has better: battery life, range, comfort, and the sound is fantastic. The 670 hosts more features like connecting to your phone, a second volume wheel for voice chat, more customization, and most notably larger drivers that produce a richer sound.
The hyper x is not a comparable product sound quality or comfort wise, but it has no real bugs to speak of and it’s one of the better gaming headsets available.
The Sennheiser Suite app is literally half functional. Much of the options are greyed out for this headset. Mostly a waste of time.
The sound quality is excellent, and the battery life is just as good as they say it is. You can go weeks without charging. I just wish it functioned like it's supposed to. The hassle of getting the headphones to work is unacceptable for a set this expensive.
-Comfortable and light
-mids and highs sound great
- Microphone didn't work at all even after over an hour of troubleshooting (defective).
- Bass was forced and unnatural (many headsets do this, sounds like the bass from a cheap $30 headset where they just crank the bass beyond what the drivers can handle and hope you are too dumb to notice) Didn't expect this beginner mistake with Sennheiser let alone a $200 headset from them. My $80 Hyper X Cloud of 3 years sounds MUCH better on Bass
- imbalanced sound stage. Seemed like more mid-range was coming from the left ear-cup than the right. Noticed this immediately, other sounds like highs and bass sounded equal.
- many features in the software were just grayed out and unusable but I hear there are more problems too
OVERALL: Not worth the money, just move on and get something else.
The firmware updates on the dongle and headset also resolved the issue where the headset couldn't reconnect to the dongle after a computer restart, or a fresh start, without unplugging the dongle and plugging it back in. Really, this was my biggest complaint with these, and I'm really glad that they fixed it.
I have not noticed any increased battery drain with the firmware updates, or any loss of sound quality (mic included).
(old) Update: running the dongle update, and then the headset update, using the Sennheiser Gaming Software bricked the dongle. Big oof since I only tried the update to fix the connectivity on boot/restart issue.
So, the sound quality is quite good when you use the presets.
The microphone is better than the Logitech headset that I had (the Discord self test will cut in and out, but that doesn't translate to what other folks hear).
The battery life is phenomenal - really, how do they do it? All day with it on and watching movies, playing games, chatting with folks on discord and it drops 2% (yesterday from 86% to 84%).
Now to the bad, as other folks have poignantly noted:
The range of these headphones isn't great, and a microwave being used nearby will cause these to crackle and pop. Same thing with refrigerator doors or other obstructions. Once, when walking around the house (same floor as the computer/dongle) about 15 feet away, the headset caused my mic output to be super high. Shutting off the headset and powering them back on fixed it.
The software is terrible - (Update: version 22.214.171.1248 seems to have fixed this particular gripe, and settings are now saved and restored after a restart) it doesn't save your last selections (defaults back to stereo and no default music preset.
The software doesn't have it's own icon on the bottom windows bar like all other open apps do, forcing you to minimize everything to see it, or to use alt tab to get back to it.
Every time you restart, or power on, your computer you MUST remove the USB dongle and plug it back in once Windows has loaded to the desktop. Nothing less than that will get your GSP 370 to connect back to the PC/dongle.
The connectivity issue could be fixed if Sennheiser bothered to, yet with how long this product has been out you should not expect them to. (It may be that the battery life has something to do with these problems, but if that were the case then Sennheiser should just let the customer know)
TLDR: If you desire massive, and I really mean that, battery life in a headset and don't mind having to unplug then re-plug the dongle after every restart (sleep mode too?) - these are for you. If you are OCD about headset connectivity just working at a 2020 standard, these are NOT for you.
Top reviews from other countries
VERY Long lasting battery
Non-leatherette ear pads
Cons: (all software updates were made as of the end of march)
Should use a stubby dongle and not a full length one.
Sometimes get a crackle noise in the left ear cup (not the only person to hear it, there's a few posts on reddit also)
Mic stops working sometimes when PC is rebooted, requiring dongle to be unplugged and re-plugged.
Power button is very loose.
Mic is WAY too large and should either be removable or tuck-able into the earcup.
Overall, the main selling point for me was the battery life, which it did deliver, but the other issues could not be overlooked (mainly the crackling noise) which is why i returned it.
This headset sounds great, the audio quality when paired with the EPOS Gaming software (although limited in its functions) is awesome. The headphones are comfortable for long periods of time. When I got them I was concerned about their cheap, plastic feeling, but this lends to their lightweight fit. This also gives them a lot of give, so they don't feel like they are crushing your head but also like they won't fall off when getting up or down.
The microphone sound quality is great in my opinion for a wireless headset. The flip up boom mic allows for an easy mute. Unfortunately, the EPOS software does not have very many options for microphone editing, and the options they do have make little to no difference in your voice output.
Other reviews have mentioned the left ear-cup clicking noise. This is present in my pair as well, with latest updates applied. It isn't very noticeable or loud, and tends to happen more when not playing any audio. I have also experienced the headset mic giving myself a high-pitched voice if moving away, this is very rare however and was fixed by rebooting the headset.
Headset is comfy for hours of gameplay, and lasts a long time. I didn't count to see if it was really 100 hours, but I've barely had to charge it at all since I got it.
Noise cancelling took a bit to get used to, as it felt like there was some 'pressure' when I first started using them. Seems totally normal now though, so it just took a bit of getting used to.
I like the placement of the volume control, and having a mic that moves out of the way is great for when you want to eat something without chewing in other peoples ears.