Top critical review
3 people found this helpful
Decent product, not a great value.
on December 13, 2013
First, to be perfectly clear this is a Sleep Innovations gel memory foam topper being sold as Serta. That is not a big deal and that is not hidden, but if you search around you can probably pay less for the same product not badged as Serta. Second, the Serta includes a traditional mattress pad which my wife said was fairly good so certainly accounts for some of the price differential.
On the product itself, it didn't quite fit my bed properly. I ordered the king and it was a little bit too wide and a little bit too short. Of course not all mattresses are the same, but for somebody like me who likes things perfect, its annoying. I can, and may, trim the side to make it the same width as our mattress, but I am not sure the impact on warranty and durability. If anyone has experience, please share in the comments. Once I took it out of the box and bag and unrolled per the instructions, it pretty quickly (less than an hour) expanded to near full size. Mine did not shed little bits of the gel like the instructions said it may, so that was good. However, mine was and is offgasing like crazy. I really like chemical smells if you can believe it, and this was bothering me. I could smell it from very far away. My wife is more sensitive and it bothered her. I suspect it will get better pretty quick.
My back has been bothering me so we put the product into use last night. We have a 5 year old mattress that was sagging and was not very comfortable. My wife and I are small in stature and average weight. After putting the memory foam on top, I climbed into bed and noticed much less sag. The new sleep surface was somehow more firm and more giving at the same time, which was way more comfortable than what I was dealing with before. After a night sleeping, I will say I woke up with slightly less pain and slept well. If this product had been about 150 less, than I would be feeling happy. However, for a moderate increase in comfort with little additional value for the Serta name, I am feeling a little ripped off. If the offgasing stops shortly, I would say this is more like a 3.5 star. If it continues for a long time, then not so much.