I like the look of it, but used it one time, it is hard to clean and also even with just paper towel and warm soppy water, I felt the tin lining is coming off.
After one use, I returned it and bought another stainless steel lined Mauviel copper Paella Pan instead. However, they deduct 30% restocking fee. It is almost $300 total and I am losing $100 for one use. What is most ridiculous is that this “restocking fee” policy is no where to be found in the description. I get is it is a small business, what I don’t get it is not to be up front about it. I might well not purchase it from the get go or might decided to keep it. This is just not a honest way to treat customer.
From the manufacturer
Sertodo Alicante Paella Pan
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Pure EleganceHammered Copper offers beautiful presentation for any occasion from Rustic Backyard table setting to the most traditional holiday dinner. |
Ancient Craft, Modern DesignSertodo Copper stands on the edge of our rapidly changing world maintaining a balance between the ancient and the modern with a deep respect for our craft and the work of the human hand. |
Serve straight from the PanBeautiful and professional performance for Paella, large crepes, sauces; any cooking or presentation needs for your party. |
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Traditional Hot-Tinned InteriorLong-lasting, non-reactive cooking surface. |
Professional PerformanceThe low conductivity of stainless steel used on our handles keeps them cooler and easier to handle. |
Superior QualityHeavy 14 gauge copper and traditional hot-tinned interior for superior cooking results or gorgeous food presentation; oven safe. |
Sertodo Signature
You will find the Sertodo Touchmark on the bottom of every handcrafted Sertodo Copper Piece.
Sertodo Copper
Austin, TX and Michoacan, MX
Sertodo Copper is an international cooperative of master copper artesans headed by Jonathan Beall with workshops in Austin, Texas USA and Santa Clara del Cobre, Michoacan Mexico. Our spirit of cooperation and creation directs our vision and growth. For you, our client, this business is about creating and delivering the highest quality copper product that will meet your needs.
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Each Piece is HandcraftedHammered copper made from 100% recycled sources for a healthier Environment. |
Hammer PolishOur Hammer Polish beats shine, beauty and durability into every piece. |
Traditional Hot-Tinned InteriorTraditional hot-tinned interior for long-lasting, non-reactive cooking surface. |
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Machika Polished Steel Paella Pan 17 inch (42 cm)
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Garcima 16-Inch Carbon Steel Paella Pan, 40cm
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| Customer Rating | (39) | (607) | (1540) | (1187) | (58) | (621) |
| Price | $399.00 | $29.99 | $11.99 | $31.99 | $250.00 | $37.80 |
| Sold By | Sertodo Copper | Trade Evolution | BreezeEchoices | Trade Evolution | Amazon.com | Amazon.com |
| Color | Copper | — | — | Silver | Stainless | Silver |
| Item Dimensions | 18 x 18 x 2.5 inches | — | 4 x 0.6 x 2 inches | — | 17.5 x 15.7 x 2.4 inches | 1.75 x 19.75 x 19.75 inches |
| Material | Copper | Carbon Steel | — | Carbon Steel | Stainless Steel | Carbon |
| Size | 18 inch | 15 in - 38 cm - 8 Servings | 0.07 Ounce (Pack of 1) | 17 in - 42 cm - 10 Servings | 15.7 | 40cm |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on August 21, 2020
Size: 15 inchVerified Purchase
Reviewed in the United States on August 11, 2017
But, the 15" is truly the king. We cook with it outside on our weber charcoal grill and it's PERFECT. It makes for a super cool, social, experience.
Is it pricey. YUP. Nice things are. But if you can swing it...totally go for it!
Size: 15 inchVerified Purchase
Great for outdoor dining and more!
By Steve B. on August 11, 2017
I credit Sertodo and Amazon for my copper addiction. If you are looking for a top shelf paella pan, there is no way you can go wrong with this product. Unlike a lot of the other products out there, this pan is hand made and being so, the slight imperfections make it even more awesome. I have all three sizes and beyond using them for paella they are great for serving, cooking other items, etc.By Steve B. on August 11, 2017
But, the 15" is truly the king. We cook with it outside on our weber charcoal grill and it's PERFECT. It makes for a super cool, social, experience.
Is it pricey. YUP. Nice things are. But if you can swing it...totally go for it!
Images in this review
Reviewed in the United States on July 12, 2021
Take care of it, wash by hand, dry it thoroughly after cleaning and it will last. If that is too hard to understand, buy the $25 pan. The bad reviews are people who watch too much reality cooking shows and think they are chefs because they bought a chef jacket or a toque. Good pans and knifes are family members, treat them well, give love not laziness.
Size: 15 inchVerified Purchase
Very sexy pan
By Chef on July 12, 2021
Made Valencian Paella with this pan and came out perfect. Heats evenly, cooks great, and works perfectly if you are hoping to get the coveted Socarrat. Love this pan, makes me want to throw more parties just to show it off. Pricey yes, but will last your lifetime and an heirloom to hand down. America has enough trash, buy something that will last!By Chef on July 12, 2021
Take care of it, wash by hand, dry it thoroughly after cleaning and it will last. If that is too hard to understand, buy the $25 pan. The bad reviews are people who watch too much reality cooking shows and think they are chefs because they bought a chef jacket or a toque. Good pans and knifes are family members, treat them well, give love not laziness.
Images in this review
Reviewed in the United States on April 14, 2019
Size: 12 inchVerified Purchase
Reviewed in the United States on September 24, 2020
Size: 18 inchVerified Purchase
Reviewed in the United States on March 28, 2017
Size: 15 inchVerified Purchase
Reviewed in the United States on August 26, 2018
Size: 18 inchVerified Purchase
Cooks perfect paella!
By Amazon Customer on August 26, 2018
Beautiful pan! I made paella for 12 and this pan was perfect. It distributed heat across the bottom very well so that no area was overcooked. And serving in such a beautiful pan was a show stopper. You could easily cook paella for 6 and up to 18 in this pan.
By Amazon Customer on August 26, 2018
Images in this review
Reviewed in the United States on July 11, 2019
Size: 12 inchVerified Purchase
