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Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful Management Philosophy Hardcover – December 28, 2009
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From the Back Cover
Manage cross-cultural workforces using the secrets of two international leadership gurus!
As our economy globalizes at ever faster rates, managing employees from diverse cultures is becoming the norm―and it can be an extraordinarily complex task. As a leader, how do you make sure everyone’s values are recognized? How do you resolve grievances arising from value differences in the most pragmatic ways? The answer is servant-leadership.
Grounded in the idea that business leaders exist to serve others while remaining focused on the bottom line, servant-leadership works for Starbucks and Southwest Airlines, and they’re not alone. In fact, servant-leadership is practiced at a third of Fortune’s 100 Best Companies to Work for. Servant-Leadership Across Cultures explains how to:
- Identify and fulfill the needs of employees from any cultural background
- Reconcile apparent contradictions, even deep-seated or culturally based ones
- Tend to both long- and short-term organizational needs
- Build community, social capital, and loyalty through stewardship
- Manage the difference between a fatal error and a chance for improvement
You’ll also benefit from the lessons of key executives from Dell, Bang & Olufsen, Motorola, Shell, and others―all of whom have used servant-leadership to raise not just their organizations’ social stature, but also the bottom line.
About the Author
Fons Trompenaars is an expert on international management and the author of Riding the Waves of Culture, which has been translated into fourteen languages. Recently he published Riding the Whirlwind, a dynamic new take on creativity and innovation. Trompenaars, founder and Managing Director of Trompenaars Hampden-Tuner, a consulting and training organization, has worked with clients such as Shell, BP, ICI, Philips, Heineken, TRW, Mars, Motorola, General Motors, Nike, and Merrill Lynch.
Ed Voerman founded Voerman International, UTS Group, and the Greenleaf Center for Servant-Leadership Europe. He received a Royal decoration for his social commitment in 2004.
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