- Hardcover: 700 pages
- Publisher: Free Press (June 28, 1991)
- Language: English
- ISBN-10: 0029140919
- ISBN-13: 978-0029140918
- Product Dimensions: 2 x 6.8 x 9.8 inches
- Shipping Weight: 3.4 pounds
- Amazon Best Sellers Rank: #3,280,121 in Books (See Top 100 in Books)
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Service Management Course Hardcover – June 28, 1991
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