Sharp R-930CS 1-1/2-Cubic Feet 900-Watt Convection Microwave, Stainless
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- 900-watt convection microwave oven with 1.5 cu. ft. capacity
- 4-way convection system: browns, bakes, broils and crisps
- Programmable 4 stage cooking with 10 variable power levels
- 15.4 inch turntable and 2 stainless steel racks
- CompuBroil, CompuRoast, CompuBake and CompuDefrost
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The Sharp R930CS 1.5 cu. ft. 900W convection microwave oven, in stainless steel, incorporates Sharp's advanced Interactive Cooking System with Custom Help key for easy-to-follow cooking and programming instructions. The 4-way convection system browns, bakes, broils, and crisps. The smart and easy sensor automatically determines cooking/reheating times and selects proper power levels. Additional features include 11 variable power levels, reheat sensor, and popcorn sensor.
Top customer reviews
The build quality of this is much better than the cheap one. It feels more solid. It works ! I don't know what else to add, except I did buy an extended warranty and hopefully it will still be working in a few years.
This is a 900 watt unit and most cooking instructions are for 1100 watt units. So, increase the cooking time a bit. With microwaves we are talking seconds not hours, so its not a big deal. Just know you need to make a slight adjustment and you will be fine.
You can spend a lot more money on a microwave, or less, but this one provides a decent quality at a reasonable price. My experience with the previous one ( of the same model ) led me to pick up this unit ... as did the fact it looks good installed with the trim kit I already owned.
Since the Limited Warranty was good up to a year from purchase, we though all was well. We sent photos and subsequently a Sharp Customer Service Rep called and said they would not honor the warranty because this model needed three inches of clearance on the sides and top. Well, the booklet which came with the oven said it needed only two inches, we have one and a half inches on the sides, the back and top have more than three inches and it arced to the back as well. Sharp also said food splatter on the wave guide contributed to the dangerous arcing we experienced. So, it is best if you do not use this oven to cook food as that apparently will void the warranty as well.
Until today we had always bought Sharp microwave ovens, but then we never had to deal with their warranty before. What made me wonder was their saying the oven needed three inches of clearance when the booklet stated two. Think burning out the metal walls because of slightly less than two inches clearance is too tight a tolerance. My next stop is our state Attorney General.
Sharp Electronics is replacing the defective microwave/convection oven on a pro-rated basis, which we consider to be fair. We have always purchased sharp microwaves and this is the first problem we've had. I have a Sharp 'half pint' in my hangar which must be at least 15 years old.
Well, We finally received our replacement Microwave/Convection oven. Sharp agreed to replace the defective unit on a prorated basis, costing us $75. Our experience with Sharp Electronics is in sharp (no pun intended) contrast to our experience with a company called Front Gate. We purchased a pressure washer from them that failed after the warranty had expired. When my wife called to find out where to have it repaired Front Gate immediately shipped a replacement, no questions asked. They didn't even ask us to return the other unit! Had a similar experience with Lee Valley, a Canadian Company. A shovel handle broke within the warranty period and they shipped a new shovel without accusing me of using it to pry up tree stumps. Sharp could learn from these two. Although I believe Sharp Electronics products are excellent, we will not buy another of their products because of their customer service polices. Not once did anyone at Sharp Electronics HQ apologize for any inconvenience and we were left with the feeling that this was all our fault.
However when it arrived it was not new, the door was taped shut inside the box which had been opened before. The fins were all bent so it looked like an old model that had been returned in scratch and dent condition. The door wont stay shut and the microwave wont work so it has to go back.
We decided to try again so have returned it and will re-buy to see if we can get a new factory sealed one so will update the review when that happens in the next few days. Overall a bit let down since this is not cheap but amazon was great in the return process so yey for customer service.
** UPDATE** so second one was broken and damaged as well...very disappointed. It looks like its repackages scratch and dent stuff that they are selling as new so that's not ok with me when i specified that I wanted a factory sealed box to give as a gift. Returning it for a second time and going to Target to get a new one instead.
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