|Item Weight||74 pounds|
|Product Dimensions||26.2 x 23.9 x 15.4 inches|
|Item model number||SMD2470AS|
|Form Factor||Stand Alone|
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Sharp SMD2470AS Microwave Drawer Oven, 24-Inch 1.2 Cu. Feet, Stainless Steel
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The Microwave Drawerfrom Sharp will be the best addition to your kitchen Themicrowave features12 cu ft Capacity Sensor Cook Automatic Defrost Clock 1000 Watts and Interior Light
From the manufacturer
Sharp Micro Drawer
Sharp Microwave Drawer Oven, 1.2 Cu. Ft. 1000W Stainless Steel.
Concealed Control Panel Opens To An Easy-To-Read And Operate 45° Angle.
Easy One Touch Open
Easy Touch Automatic Drawer System Smoothly Opens And Enables Hands-Free Close.
Cooking Space Large Enough For A 4-Qt Casserole Dish And Tall Enough For A Large, 20 Oz Beverage Cup.
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Way too much trouble for what was supposed to be a top of the line product. Going with a basic countertop microwave instead.
I BOUGHT THIS UNIT AND USED IT ONLY A WEEK BEFORE IT HAD PROBLEMS. I WAS HEATING MY TEA WHEN IT BEGAN TO MAKE A STRANGE NOISE, I OPEN UP THE DRAWER AND I COULD SEE WHITE SMOKE AND SMELL SOMETHING BURNING. THE SERVICE MAN SAID HE HAS SEEN THIS SAME PROBLEM SEVERAL TIMES IN THIS MODEL. HE SAID THE MODEL MOTOR QUITS TURNING AND IT STARTS TO BURN A HOLE IN THE CAVITY. HE SENT PICTURES TO SHARP AND TOLD ME THAE WOULD SEND A REPLACEMENT. I CALLED SHARP AND EXPLAINED BECAUSE OF A FIRE HAZARD I DID NOT WANT A REPLACEMENT- I WANTED A REFUND. THEY TOLD ME THEY COULD NOT REIMBURSE ME BECAUSE OF WARRANTY. I PURCHASED THE UNIT ON NOV. 2015 BUT BECAUSE I WAS REMODELING MY HOME - I JUST HAD THE UNIT INSTALLED AND HAD JUST STARTED USING IT. AT SOME POINT THEY WILL HAVE A LAWSUIT ON THERE HANDS. THEY NEED TO RECALL THIS MODEL.
I have reached out to Sharp via their online customer support center and will update this review as my claim progresses.
26JUN2018 Update: After contacting Sharp as mentioned above, I was informed my unit is outside of the 1 year warranty period and there is nothing they will do for me ("so you will be held responsible for the cost of repairs for the unit"). They could not provide me with an "Authorized" service/repair company in my area either. After pushing back saying that since this is a "known issue" at Sharp was there any way I can know that if I have the unit repaired at my own expense (which I am willing to do), that the part(s) used would not have the same defect and cause the same issue. I was told to have "the servicer look at the unit and its deemed unrepairable you can have the servicer send in photos along with an evaluation for further options".
I really don't know what "further options" there might be at this point as Sharp does not appear to be interested in helping me here.
Place of the countertop ones or the ones above your stove like I used to have. Amazingly convenient!!! Love it!!! Beautiful too!!