Top critical review
Honest long term review. I have owned it for 5+ years. Complete waste of money and Lucid does not honor their warranty.
May 30, 2018
This mattress was great for the first year, but after that it wasn't. After a year it started to form indentations and sags despite regularly rotating the mattress. You literally are sleeping in a sink hole in the mattress. The mattress is no longer firm, you can't find a firm spot without sinking into the mattress, and you can't get a comfortable nights sleep.
I contacted Lucid Mattress since they have such a wonderful 25 year warranty... It is a complete joke!
They make you send in a couple pictures of the mattress and bed frame, and they ask you to put a broom stick across he bed and measure the gap between the mattress and the broom stick.
Anyhow, they completely ignore your concerns or the fact that the mattress has indentations and sags and tell you that the gap between the broom stick and mattress isn't great enough to meet their warranty claim. And that's the end of that.
How accurate and scientific right? They say the gap needs to be greater that 1.5" between the broom stick and mattress. Mine was 1.25" and could have easily been 1.5". I think that number is BS anyhow. They make you waste your time taking your bed apart and taking all of these pictures just so they can make some quick no decision on the claim.
So for those that do pursue the warranty claim, make sure you get a picture showing a 1.5" or greater gap, hopefully they will warranty your mattress. Though most likely they will tell you the gap needs to be 1.75"!
I've wasted enough time reviewing and commenting on this mattress. I am done with Lucid. The mattress is now in a spare bedroom and gets no use. It is garbage and should be thrown out.