Customers like the performance of the tuner. For example,they say it works well for what it does, has no issues, and works pretty much invisibly in the background. It solves a lot of issues if you plan on getting TV over-the-air, and it works fine with several desktop apps.

Customers like the ease of setup of the tuner. They mention that it connects easily with just a line-in from your antenna and the supplied cable. Some customers also mention that the EyeTV app is infinitely easier to use and schedule programs easily from their phone and tablet. The user interface is much better than the usual TV channel selection, and it integrates well with Windows Media Center.

Customers like the channels on the tuner. They mention that it can tune in all the channels in their area, and it can see all the available local channels. The device detects all digital channels, and can only display UN-encrypted channels. It's easy to change channels, stream all broadcasts to devices on their home network, and record two TV channels at once.

Customers are mixed about the quality of the tuner. Some mention that the image looks sharp, it's an amazing device, and the MS EPG is still rock solid. However, others say that the quality varies from channel to channel, and this is a function of antenna placement. Some customers also mention that recordings can end up failing if the Signal Quality is below 70%. Overall, the opinions are mixed, and it'd be best to read the reviews carefully before making a purchase.

Customers are mixed about the reception of the tuner. Some mention that they get excellent signal strengths on all channels, with less reception glitches than when they used the TV's tuner, and HD channels come in crystal clear. The device gives true HD through the antenna, and can broadcast signals up to 60fps with 1080i resolution. However, others say that their signal is not as good as when they got the first one, and that it can no longer receive a signal. However the ones it does receive have a stronger signal, and the best case failure is minor breaks in reception.

Customers are mixed about the picture quality of the product. Some mention that the picture is excellent, the user interface is clean, and the video quality is fantastic. However, others say that there was enough picture quality loss having to go through a HTPC to, and that the first time around it kept pixelating the picture.

Customers are mixed about the value of the tuner. Some mention it's well worth the price, while others say it' s not worth the cost, and there's a small subscription fee if you want to attach a DVR or hard drive. Some reviews must have been from employees, and they say it is not suitable for their needs and that it' is very basic.

Customers are dissatisfied with the speed of the tuner. They mention that the video keeps stuttering and the sound popped. The setup is a little non-intuitive, and the video would freeze. The network performance is poor, and channels freeze up after a half hour of playback live. The high bandwidth usage is also a problem.