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Site Reliability Engineering: How Google Runs Production Systems 1st Edition, Kindle Edition
The overwhelming majority of a software systemâ??s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems?
In this collection of essays and articles, key members of Googleâ??s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. Youâ??ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficientâ??lessons directly applicable to your organization.
This book is divided into four sections:
- Introductionâ??Learn what site reliability engineering is and why it differs from conventional IT industry practices
- Principlesâ??Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
- Practicesâ??Understand the theory and practice of an SREâ??s day-to-day work: building and operating large distributed computing systems
- Managementâ??Explore Google's best practices for training, communication, and meetings that your organization can use
About the Author
Niall Murphy leads the Ads Site Reliability Engineering team at Google Ireland. He has been involved in the Internet industry for about 20 years, and is currently chairperson of INEX, Ireland’s peering hub. He is the author or coauthor of a number of technical papers and/or books, including "IPv6 Network Administration" for O’Reilly, and a number of RFCs. He is currently cowriting a history of the Internet in Ireland, and is the holder of degrees in Computer Science, Mathematics, and Poetry Studies, which is surely some kind of mistake. He lives in Dublin with his wife and two sons.
^Betsy Beyer is a Technical Writer for Google Site Reliability Engineering in NYC. She has previously written documentation for Google Datacenters and Hardware Operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University.
^Chris Jones is a Site Reliability Engineer for Google App Engine, a cloud platform-as-a-service product serving over 28 billion requests per day. Based in San Francisco, he has previously been responsible for the care and feeding of Google’s advertising statistics, data warehousing, and customer support systems. In other lives, Chris has worked in academic IT, analyzed data for political campaigns, and engaged in some light BSD kernel hacking, picking up degrees in Computer Engineering, Economics, and Technology Policy along the way. He’s also a licensed professional engineer.
^Jennifer Petoff is a Program Manager for Google’s Site Reliability Engineering team and based in Dublin, Ireland. She has managed large global projects across wide-ranging domains including scientific research, engineering, human resources, and advertising operations. Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester.
--This text refers to the paperback edition.- ISBN-109781491951163
- ISBN-13978-1491929124
- Edition1st
- PublisherO'Reilly Media
- Publication dateMarch 23, 2016
- LanguageEnglish
- File size12186 KB
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Sharing the knowledge of experts
O'Reilly's mission is to change the world by sharing the knowledge of innovators. For over 40 years, we've inspired companies and individuals to do new things (and do them better) by providing the skills and understanding that are necessary for success.
Our customers are hungry to build the innovations that propel the world forward. And we help them do just that.
From the Publisher
This book is divided into four sections:
- Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices
- Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
- Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems
- Management—Explore Google's best practices for training, communication, and meetings that your organization can use
How to Read This Book
This book is a series of essays written by members and alumni of Google’s Site Reliability Engineering organization. It’s much more like conference proceedings than it is like a standard book by an author or a small number of authors. Each chapter is intended to be read as a part of a coherent whole, but a good deal can be gained by reading on whatever subject particularly interests you. (If there are other articles that support or inform the text, we reference them so you can follow up accordingly.)
You don’t need to read in any particular order, though we’d suggest at least starting with Chapters 2 and 3, which describe Google’s production environment and outline how SRE approaches risk, respectively. (Risk is, in many ways, the key quality of our profession.) Reading cover-to-cover is, of course, also useful and possible; our chapters are grouped thematically, into Principles (Part II), Practices (Part III), and Management (Part IV). Each has a small introduction that highlights what the individual pieces are about, and references other articles published by Google SREs, covering specific topics in more detail. Additionally, there’s a companion website mentioned in the book that has a number of helpful resources.
We hope this will be at least as useful and interesting to you as putting it together was for us.
— The Editors.
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| Explore the book & companion workbook | How Google Runs Production Systems | Practical Ways to Implement SRE |
Product details
- ASIN : B01DCPXKZ6
- Publisher : O'Reilly Media; 1st edition (March 23, 2016)
- Publication date : March 23, 2016
- Language : English
- File size : 12186 KB
- Simultaneous device usage : Unlimited
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Enabled
- Sticky notes : Not Enabled
- Print length : 866 pages
- Best Sellers Rank: #262,046 in Kindle Store (See Top 100 in Kindle Store)
- Customer Reviews:
About the authors

Discover more of the author’s books, see similar authors, read author blogs and more

- Working on an SRE-based startup from Dublin, Ireland
- Twitter http://twitter.com/niallm
- Photos at http://www.edge-cases.photos

Betsy is a Technical Writer for Google in NYC specializing in Site Reliability Engineering. She has previously written documentation for Google's Data Center and Hardware Operations Teams in Mountain View and across its globally-distributed data centers. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University. En route to her current career, Betsy studied International Relations and English Literature, and holds degrees from Stanford and Tulane.

Jennifer Petoff is a Program Manager for Google's Site Reliability Engineering team and based in Dublin, Ireland. She has managed large global projects across wide-ranging domains including scientific research, engineering, human resources, and advertising operations. Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester.
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I think the book has a lot to teach and inspire. Some of the approaches described are very counterintuitive like the error budget, and the blameless postmortem culture. One of the shortcomings I noticed was that some chapters are hard to read because they treat rather advanced topics. The fact that the book has very few illustrations makes it hard to understand some of the concepts at times. Overall, an invaluable resource.
This book has a lot of great information, which I found invaluable over the years. One of the harder thing for growing organizations is to keep teams focused, and I've seen that DevOps and SRE practices help to zero in on what is essential.
A lot of Automation related work feels like 'yak shaving,' which is a term to refer to entirely unrelated things that don't add value to our product. For development teams, this feels very frustrating. Why would I want to make a script to automate this? We only use it once a year!
SRE helps to solve these frustrations, to some extent, with practices that help organizations understand why should they communicate, why should they talk about issues, and why we measure some things on some level and not others.
There were parts of the book that got can be too deep or not best explained, and end up boring. I just skipped pages to move on to the next learning.
Overall a good addition to my library.
I bought the Kindle version anyways because I spend enough time in front of a backlit screen that it seemed worth it to read something this large using a device that's better on your eyes. Unfortunately the Kindle version is formatted terribly and I wish I'd bought the print version instead. The book is broken up into Parts which are broken up into Chapters which are further broken up into headlined sections. The Kindle version identifies those headlined sections as chapters which is somewhat useless.
Anyways, the first few chapters aren't especially useful unless you work at Google. They mostly discuss what's unique about Google's computing infrastructure. Despite this, they were EASILY my favorite part of the book because the material is so interesting and their approach is so unique. After that, each chapter is written in a way that it can stand on its own if you aren't reading the entire book, or are reading it out of order. This is convenient for people who want to pick and choose what parts they want to read, but means that people who are reading the entire thing wind up getting a lot of the same information multiple times. It's all written by different people too, which on the one hand makes it not quite as repetitive, but on the other hand makes it hard to just skim over the sections with info you already have because you don't recognize it as information you already know until you've processed it.
Overall this is a fantastic book on DevOps, SRE, and current trends in the industry, It's a great read for anyone who wants to apply some "best practices" to their role. I would however say that reading the entire thing is overkill for most people and not necessarily the best use of your time if you have other things you'd like to be learning as well.
Part 1 - Fascinating read. I imagine this would be a good overview if you're about to start at Google and want a sneak peek at how things are done, but I'm only speculating this as an outsider.
Part 2 - Interesting and useful concepts for modern cloud computing.
Part 3 - Some useful info and a lot of stuff that's not really unique to Google in my experience. Read the parts that you think you could use some improvement on, skip the rest.
Part 4 - A condensed view from a managerial perspective of things you already read in Part 3.
Part 5 - Some case studies, comparisons from other businesses, a useless recap, and examples that could be useful to share using the website version of the book if you're trying to explain to your team what new concepts are being implemented.
Even though several of the topics covered weren't things I deal with day to day, I think the mindset you develop after seeing how they solve various issues applies to most any IT / tech endeavor (i.e. whether you're in ops, a SWE, etc.). I think if this book's subject interests you at all, you'll really appreciate having read it.
There is a large portion of the book that is Googlecentric, but is required to understand their path to this construct.
I felt a large injustice was done by not addressing the hit or miss mentality of custom engineering. What to buy vs build. At the scale of Google build was almost always better than buy, however, that is rarely true in the real world (or at least is rarely perceived as true).






