Site Reliability Engineering: How Google Runs Production Systems 1st Edition

by Niall Richard Murphy (Author), Betsy Beyer (Author), Chris Jones (Author),

57 customer reviews

ISBN-13: 978-1491929124

ISBN-10: 149192912X

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The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems?

In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization.

This book is divided into four sections:

Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices
Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems
Management—Explore Google's best practices for training, communication, and meetings that your organization can use

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From the Publisher

This book is divided into four sections:

Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices
Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)
Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems
Management—Explore Google's best practices for training, communication, and meetings that your organization can use

How to Read This Book

This book is a series of essays written by members and alumni of Google’s Site Reliability Engineering organization. It’s much more like conference proceedings than it is like a standard book by an author or a small number of authors. Each chapter is intended to be read as a part of a coherent whole, but a good deal can be gained by reading on whatever subject particularly interests you. (If there are other articles that support or inform the text, we reference them so you can follow up accordingly.)

You don’t need to read in any particular order, though we’d suggest at least starting with Chapters 2 and 3, which describe Google’s production environment and outline how SRE approaches risk, respectively. (Risk is, in many ways, the key quality of our profession.) Reading cover-to-cover is, of course, also useful and possible; our chapters are grouped thematically, into Principles (Part II), Practices (Part III), and Management (Part IV). Each has a small introduction that highlights what the individual pieces are about, and references other articles published by Google SREs, covering specific topics in more detail. Additionally, there’s a companion website mentioned in the book that has a number of helpful resources.

We hope this will be at least as useful and interesting to you as putting it together was for us.

— The Editors.


	Site Reliability Engineering	The Site Reliability Workbook
Explore the book & companion workbook	How Google Runs Production Systems	Practical Ways to Implement SRE

Editorial Reviews

About the Author

Niall Murphy leads the Ads Site Reliability Engineering team at Google Ireland. He has been involved in the Internet industry for about 20 years, and is currently chairperson of INEX, Ireland’s peering hub. He is the author or coauthor of a number of technical papers and/or books, including "IPv6 Network Administration" for O’Reilly, and a number of RFCs. He is currently cowriting a history of the Internet in Ireland, and is the holder of degrees in Computer Science, Mathematics, and Poetry Studies, which is surely some kind of mistake. He lives in Dublin with his wife and two sons.

Betsy Beyer is a Technical Writer for Google Site Reliability Engineering in NYC. She has previously written documentation for Google Datacenters and Hardware Operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University.

Chris Jones is a Site Reliability Engineer for Google App Engine, a cloud platform-as-a-service product serving over 28 billion requests per day. Based in San Francisco, he has previously been responsible for the care and feeding of Google’s advertising statistics, data warehousing, and customer support systems. In other lives, Chris has worked in academic IT, analyzed data for political campaigns, and engaged in some light BSD kernel hacking, picking up degrees in Computer Engineering, Economics, and Technology Policy along the way. He’s also a licensed professional engineer.

Jennifer Petoff is a Program Manager for Google’s Site Reliability Engineering team and based in Dublin, Ireland. She has managed large global projects across wide-ranging domains including scientific research, engineering, human resources, and advertising operations. Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester.

Paperback: 552 pages
Publisher: O'Reilly Media; 1 edition (April 16, 2016)
Language: English
ISBN-10: 149192912X
ISBN-13: 978-1491929124
Product Dimensions: 7 x 1.1 x 9.2 inches
Shipping Weight: 2 pounds (View shipping rates and policies)
Average Customer Review: 57 customer reviews
Amazon Best Sellers Rank: #8,045 in Books (See Top 100 in Books)
- #2 in Books > Computers & Technology > Networking & Cloud Computing > Network Administration > Linux & UNIX Administration
- #2 in Books > Computers & Technology > Networking & Cloud Computing > Network Administration > Disaster & Recovery
- #3 in Books > Computers & Technology > Computer Science > Systems Analysis & Design

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monokrome

This is a great book! It touches on a lot of great ...

May 23, 2018

Format: Kindle EditionVerified Purchase

This is a great book! It touches on a lot of great ways to think about developer operations and similar engineering. The only complaint that I have is that sometimes it gets too into how Google does things without creating reasonable contrasting arguments for other ways to solve the same problem.

There are also large sections that go into specific internal Google software tools, which are essentially not valuable to anyone who doesn't plan to work at Google.

Otherwise, it's a good book. :)

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J.A.

Five Stars

December 2, 2017

Format: PaperbackVerified Purchase

One way to help fix your broken IT organization. Yes, it is broken.

2 people found this helpful

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Vince Thyng

Must read for SRE hopefuls

July 11, 2018

Format: Kindle EditionVerified Purchase

This seems like it has become an industry referenced book that highlights important techniques and experiences. I read it on kindle for my practicality on my commute, but probably also need a physical copy too for easier referencing

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cyanezfdz

Five Stars

July 31, 2018

Format: PaperbackVerified Purchase

Embrace the risk!

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Rick Donohue

Great book! Even if you only read selected chapters

August 30, 2017

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Great book! Even if you only read selected chapters, very worth while for any IT professional

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Troy Ameigh

Five Stars

August 15, 2017

Format: Kindle EditionVerified Purchase

Great Read and will make you think about where you can improve your processes

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JonBolt! \o/

Current standard for SRE

November 8, 2016

Format: PaperbackVerified Purchase

Great book for understanding culture of scale software development and deployment. Good ideas and a very simple read. Worth keeping on the shelf as a reference and keeping current on how to identify and reduce toil.

3 people found this helpful

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Hotel Foxtrot Charlie

A full on mind grenade.

August 7, 2017

Format: Kindle EditionVerified Purchase

Awesome read, eye opening and counter intuitive.

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