- Hardcover: 432 pages
- Publisher: Jossey-Bass; 2 edition (June 15, 2002)
- Language: English
- ISBN-10: 0787947237
- ISBN-13: 978-0787947231
- Product Dimensions: 7.2 x 1.7 x 9.4 inches
- Shipping Weight: 1.9 pounds (View shipping rates and policies)
- Average Customer Review: 29 customer reviews
- Amazon Best Sellers Rank: #206,820 in Books (See Top 100 in Books)
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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches 2nd Edition
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"The Skilled Facilitator is an invaluable text and should berequired reading for all who aspire to excellence in facilitation."(Training Media Review, June 26, 2003)
From the Inside Flap
THE SKILLED FACILITATOR
NEW AND REVISED EDITION
When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coachesanyone whose role is to guide groups toward realizing their creative and problem-solving potential.
This thoroughly revised edition provides the essential materials for facilitators and includes simple but effective ground rules for group interaction. Filled with illustrative examples, the book contains proven techniques for starting meetings on the right foot and ending them positively and decisively. This important resource also offers practical methods for handling emotions when they arise in a group and offers a diagnostic approach for identifying and solving problems that can undermine the group process.
Based on Schwarz's practical experience working in the field and the feedback he has received in his dynamic workshops, this revised edition is easier to use and much more accessible. Grounded in the latest thinking on teams, organization development, and facilitation, this new edition
- Takes a more conversational approach
- Offers a clear analysis of the Skilled Facilitator approach, based on a set of core values, assumptions, and principles
- Defines the five facilitative rolesfacilitator, leader, coach, consultant, and trainer
- Shows how groups can act inconsistently with ground rules and what to do to intervene
- Describes the theories that guide a facilitator's actions
The Skilled Facilitator also includes practical advice on how to work with outside consultants and how to facilitate groups within one's own organization, along with a groundbreaking section on facilitative leadership.
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One of the key-points in the book is that most people work with a unilateral control theory-in-use. This will automatically make their facilitation in-efficient eventhough they do not realize it. The skilled facilitator approach is to try to move away from this theory-in-use and move to a "mutual learning" theory-in-use in which the facilitator tries to maximize the learning for him and his participants. The four core values provide a basis for that. Next to the core values there are 9 ground rules which are concrete enough to really act upon.
Most of the book explains the ideas behind the core values and the ground rules and shows how the ground rules influence your facilitation. This is done with scenarios in which the author shows a normal approach and a skilled facilitator alternative approach.
The book ends with a wonderful chapter on "the facilitative leader", which shows how you can combine the skilled facilitator values and ground rules and your role as a leader within the organization. This chapter alone would have been worth the book already.
I finished the book fairly quick. It's easy to read and kept me interested at all times. It also kept me thinking about the content when I was not reading it. Changing a theory-in-use is a difficult thing, but thanks to this book, I've become more aware of my own approach to facilitation and have the ability to improve it.
I had used this book for several years in my work as a trainer, facilitator, and manager. Then, I had the pleasure to attend a workshop conducted by Roger. He lives what he teaches. While I was fortunate enough to have my company pay for the workshop, it is one of only three workshops I have ever attended that I feel like I would pay my own money to attend.
Keep this book nearby. It is THE best read on this subject out there.