The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers 3rd Edition
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From the Inside Flap
The third edition of The Skilled Facilitator by Roger Schwarz is the thoroughly revised and updated resource that has become the standard reference in the field. Well grounded in research and theory, this comprehensive and integrative approach to facilitation is designed for consultants, facilitators, coaches, trainers, and anyone who helps groups realize their creative and problem-solving potential. The Skilled Facilitator approach is a proven systems approach in which all the parts fit together and reinforce each other because they are based on the same set of core values, assumptions, and principles. This enables groups to achieve three results: stronger performance, more productive working relationships, and greater individual well-being.
While retaining the essential information from the previous editions, this new edition offers completely revised models of group effectiveness and mutual learning. Roger Schwarz highlights the roles of the consultant, coach, and trainer, and offers a detailed explanation of how to approach a situation depending on the facilitative role. In addition, there is a completely new chapter on facilitating virtual meetings using conferencing technology.
The Skilled Facilitator explores the foundational skills needed to work from a productive mindset, explains how to adopt the effective mutual learning approach, and includes ideas for determining the right role for the right situation. Experienced facilitators and those new to the profession will have the information needed to effectively observe a group, figure out what is happening that is limiting the group's effectiveness, and when to intervene to help the group become more successful. In addition, the author offers step-by-step instructions for reaching an agreement to work with a group and offers advice for deciding whether to work with a partner. Schwarz also includes suggestions for working internally within your organization.
The real-life stories and verbatim examples from the author reveal how to effectively apply the Skilled Facilitator approach in everyday practice and the pitfalls to avoid. The author explains how using this proven approach will strengthen improvement processes and create a psychologically safe learning environment for training. In addition, Schwarz provides help for coaches who work with teams and individuals in real-time.
Facilitation skills are essential in many kinds of work. For anyone who wants to hone their skills and bring them up-to-date, The Skilled Facilitator is their go-to reference.
From the Back Cover
PRAISE FOR THE SKILLED FACILITATOR
"This book replaces about a dozen that I have on my shelf. It has become the book on facilitation that aspiring and accomplished consultants should read."
―Geoffrey Bellman, author of The Consultant's Calling and Extraordinary Groups
"There is no better guide for how to intervene effectively in organizational groups than Roger Schwarz. His incredibly useful third edition of The Skilled Facilitator adds a framework that makes clear distinctions among roles such as coach, consultant, and facilitator, and makes cogent recommendations for each role. At the heart and soul of Schwarz's wisdom is the notion of mindset―that we must first consider and alter our own thinking before we can work productively with the complexity of group dynamics."
―Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School and author of Teaming: How Organizations Learn, Innovate and Compete in the Knowledge Economy
"The Skilled Facilitator is essential reading for every group facilitator, consultant, and team coach to be grounded in the values, assumptions, principles and practice of group facilitation. In the third edition, Roger Schwarz continues to address these matters thoughtfully, coherently, and comprehensively so readers can help groups create the results they need."
―Sandor P. Schuman, editor of The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation
"The heart of Roger Schwarz's approach to facilitation is mutual learning between the facilitator and group and between all members of the group. As he points out so aptly, mutual learning is a different mindset than unilateral control and when under stress it is common for facilitators to default to control. This book provides a launching point for the deliberate practice required to facilitate high performing work groups."
―Jeffrey Liker, Professor, University of Michigan and author of The Toyota Way
"I'm deeply grateful to Roger Schwarz, the modern master of facilitation theory and practice, for giving us a sleeker, tighter, and more modern version of his magnum opus. For many years, my Wharton students have reaped the powerful rewards of his earlier edition's careful instruction; it's changed their minds and their lives. With this seamlessly coherent and crucially substantial upgrade to what was already the field's gold standard, future students of collective action seeking a rigorous, highly practical method have a yet wiser guide."
―Stew Friedman, author of Total Leadership and founding director of the Wharton Leadership Program
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Top international reviews
Ich würde diese Buch sehr empfehlen!
The book is really well structured and written, beginning with a look at the facilitator's mindset and then moving on to learning behaviours and group design. For me, the highlight are the chapters on diagnosing group behaviour and structured intervention - these provide not only some great examples, but some thought provoking questions (for example - can this tool I am planning to use with the group be used so it is congruent with a mutual learning mindset?).
There is a lot to digest in this book, and it is definitely one I will return to. Not only does it give some useful (and often challenging) new perspectives on facilitation, but it does does encourage the type of reflective planning before group work that leads to higher quality work.
Thankfully from the off Schwarz is an engaging writer, eschewing "office speak" but never using an over familiar tone. he presents his thoughts and suggestions as just that - refreshing!
As someone whose day-to-day role involves a lot of facilitation this was a worthwhile pick up and a great addition to the shared library myself and colleagues have on our desks!
The book is well written and in such a manner that flows well and reads easy without being informal. My work place involves a lot of teams and groups so this has been some good reading where I've taken a little here, a little there to try and be more effective.
I like the real life stories which help visualise some scenarios and how one might apply them.
SCHWARZ is now on my reference list and this is a handy little go to.
The writer does not make any overblown claims for the content either neither does he adopt any attempt at quirky writing both of which are all too horribly present.
This is a good practical guide to facilitating groups, if that's what you want, you won't be disappointed.
Some gold standard information in this book, however, I have nothing to compare it to.
What the book is really about is helping groups to get better results and be more effective. Anyone who works with groups require facilitation skills. The book is split into four main parts – the foundation, diagnosing and intervening with groups, agreeing to work together and working with technology. If you work with groups in any way, whether you coach a football team or mediate in disputes, you will find this a fascinating, well organised book. You can easily find the part that applies to you, or you can read it cover to cover (and you may well be advised to do so, as this has so much useful material). There are lots of practical steps that will help you both improve how you deal with groups and feel more confident in doing so.
The book begins with a discussion of what a facilitator is and does and whether the book is actually relevant for the reader's role. From there we go into all the sort of issues that come along with facilitating groups - both processual and problematic. It is in-depth, analytic and expert and I found it enlightening and very helpful indeed.
This really is a superb handbook and should be required reading for anyone who does this kind of work.