![Vibe 12-Inch Gel Memory Foam Mattress | Bed in a Box, [Mattress Only], Queen (410263-1150)](https://images-na.ssl-images-amazon.com/images/I/91OWB7MBLcL._AC_UL160_SR160,160_.jpg)
At first, I loved this mattress, I really did. It was just the right firmness, breathed well and was overall very comfy. As our first foam mattress, we were happy. I especially liked how it absorbed motion, so getting up or moving in the night doesn't disturb your bed buddy.
When it arrived, it was nicely packaged and easy to bring in the house. We opened it up, and it slowly inflated to full size. We didn't even experience any significant off gassing or odors after just a few minutes.
So why am I unhappy? We've had this less than five years, and it has lost all it's support. It's gone from just right, to super squishy, causing all sorts of back pain for me. When you get on it, you feel the deep depression that has formed to your body, and you drop right in.
We've rotated it, even going so far as to sleep on the backside (bottom) of the mattress. Nothing helps. There is one spot left that is bearable, which is right in the middle of the bed where neither of us sleep, which isn't a feasible solution.
So I contacted the company, as it claims to be under warranty. They told me that it had to have a 1-inch deflection on the surface to be considered defective. I was told to lay a broom across the bed, and use a ruler to show the low spot. Unfortunately, it bounces back enough with no weight on it, so you can't show a deflection. But once you put your weight on it, it simply no longer supports. The company has not offered any help or relief.
In short, I'm disappointed in the longevity of the mattress, and the support of the company. The warranty is a scam and of no value.
Take your business to a more reputable company if you want a mattress that will last more then a few years.
Add to your order
- 10-Year Accidental Stain Protection for your new mattress.
- Includes a breathable BedGard Mattress protector made with cotton blended terry.
- Sure Fit construction for mattresses up to 18” deep.
- 24/7 online Warranty Service.
- See terms and conditions for complete details.
Added to Cart
An error occurred when processing your request.
Try again
More items to explore
Page 1 of 1 Start overPage 1 of 1
Customers who viewed this item also viewed
Page 1 of 1 Start overPage 1 of 1
From the manufacturer
|
|
|
|
|---|---|---|
|
|
|
|
Compare with similar items
|
Signature Design by Ashley Chime 12" Medium Firm Memory Foam Mattress - CertiPUR-US Certified, Queen
|
Sleep Innovations Marley Cooling Gel Memory Foam Mattress, Queen, 10 Inches
|
Zinus 12 Inch Gel-Infused Green Tea Memory Foam Mattress / Cooling Gel Foam / Pressure Relieving / CertiPUR-US Certified / Bed-in-a-Box, Queen
|
Classic Brands Cool Gel Chill Memory Foam 14-Inch Mattress with 2 BONUS Pillows |CertiPUR-US Certified |Bed-in-a-Box, Queen
|
Zinus 12 Inch Green Tea Memory Foam Mattress / CertiPUR-US Certified / Bed-in-a-Box / Pressure Relieving, Queen
|
|
|---|---|---|---|---|---|---|
| Customer Rating | (5341) | (34520) | (4673) | (44271) | (21643) | (106423) |
| Price | $419.00 | $311.99 | $279.00 | $337.88 | $435.20 | $343.18 |
| Shipping | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details |
| Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
| Construction Type | Foam Construction | Foam Construction | Foam Construction | Foam Construction | Foam Construction | Foam Construction |
| Item Dimensions | 80 x 60 x 12 inches | 74 x 59 x 12 inches | 80 x 60 x 10 inches | 80 x 60 x 12 inches | 80 x 60 x 14 inches | 80 x 60 x 12 inches |
| Item Firmness Description | Medium | Plush | Medium | Firm | Medium | Firm |
| Item Weight | 82.80 lbs | 70.00 lbs | 55.50 lbs | 62.52 lbs | 96.80 lbs | 63.38 lbs |
| Material | Foam | Memory Foam | Foam | Memory Foam, Foam | Foam | Memory Foam, Foam, Fabric |
| Size | Queen | Queen | Queen | Queen | Queen | Queen |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on June 4, 2018
Size: KingStyle: 12" Memory Foam MattressVerified Purchase
Reviewed in the United States on February 14, 2018
Size: QueenStyle: 12" Memory Foam MattressVerified Purchase
Reviewed in the United States on January 20, 2017
Size: QueenStyle: 12" Memory Foam MattressVerified Purchase
Reviewed in the United States on May 15, 2017
Size: KingStyle: 14" Memory Foam MattressVerified Purchase
Top reviews from other countries
Amazon Customer
Very fast delivery, very comfortable, great if you have a bad back and you don't feel movement on it.
Reviewed in Canada on June 27, 2017Size: QueenStyle: 12" Memory Foam MattressVerified Purchase
Kaleena Yeung
No complaints about this mattress
Reviewed in Canada on September 5, 2016Size: KingStyle: 14" Memory Foam MattressVerified Purchase
Paul A. Dietrich
A mattress worth loving
Reviewed in Canada on July 18, 2013Size: KingStyle: 12" Memory Foam MattressVerified Purchase
MARC-ANDRÉ
very comfortable matress.
Reviewed in Canada on February 1, 2015Size: QueenStyle: 12" Memory Foam MattressVerified Purchase
Samantha Swan
Great product
Reviewed in Canada on May 24, 2014Size: TwinStyle: 12" Memory Foam MattressVerified Purchase
