At first, I loved this mattress, I really did. It was just the right firmness, breathed well and was overall very comfy. As our first foam mattress, we were happy. I especially liked how it absorbed motion, so getting up or moving in the night doesn't disturb your bed buddy.
When it arrived, it was nicely packaged and easy to bring in the house. We opened it up, and it slowly inflated to full size. We didn't even experience any significant off gassing or odors after just a few minutes.
So why am I unhappy? We've had this less than five years, and it has lost all it's support. It's gone from just right, to super squishy, causing all sorts of back pain for me. When you get on it, you feel the deep depression that has formed to your body, and you drop right in.
We've rotated it, even going so far as to sleep on the backside (bottom) of the mattress. Nothing helps. There is one spot left that is bearable, which is right in the middle of the bed where neither of us sleep, which isn't a feasible solution.
So I contacted the company, as it claims to be under warranty. They told me that it had to have a 1-inch deflection on the surface to be considered defective. I was told to lay a broom across the bed, and use a ruler to show the low spot. Unfortunately, it bounces back enough with no weight on it, so you can't show a deflection. But once you put your weight on it, it simply no longer supports. The company has not offered any help or relief.
In short, I'm disappointed in the longevity of the mattress, and the support of the company. The warranty is a scam and of no value.
Take your business to a more reputable company if you want a mattress that will last more then a few years.
Add to your order
- 10-Year Accidental Stain Protection for your new mattress.
- Includes a breathable BedGard Mattress protector made with cotton blended terry.
- Sure Fit construction for mattresses up to 18” deep.
- 24/7 online Warranty Service.
- See terms and conditions for complete details.
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| Marley Gel Memory Foam Mattress | Quinn Stay Fresh Cooling Gel Memory Foam Mattress | Ellis Advanced Cooling Gel Memory Foam Mattress | Shiloh Memory Foam Mattress | Hudson Hybrid Innerspring & Gel Memory Foam Mattress | |
| Height options | 8”, 10”, 12” | 10”, 12” | 12” | 12”, 14” | 10”, 12” |
| Comfort | Cool comfort at a great value | Protection and cooling | Advanced all night-cooling comfort | Cloudlike comfort with airflow | Hybrid combo of innerspring and gel memory foam |
| Pressure relief | ✓ | ✓ | ✓ | ✓ | ✓ |
| Cooling | Cooling gel memory foam; Air channel foam for breathability | Cooling gel memory foam; Air channel foam for breathability; Cool quilted cover | Premium EVENcor GelPlus memory foam for maximum cooling; Air channel foam for breathability; Dual cool cover with instant and all-night cooling fibers | Ventilated Suretemp memory foam for breathability | Advanced cooling gel memory foam with enhanced breathability; Cool to touch quilted cover |
| Support | Responsive support foam; Sturdy base foam for stability | Responsive support foam; Sturdy base foam for stability | Reliable support with consistent-feeling, EVENcor GelPlus memory foam; Sturdy base foam for stability | Reliable support with consistent- feeling, Suretemp memory foam; Sturdy base foam for stability | Hybrid design with advanced pocketed coil support system; Extra resilient foam for uplifting back support; Reinforced base foam with edge support |
| For all sleep positions | ✓ | ✓ | ✓ | ✓ | ✓ |
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Customer reviews
So far - Everything is going great.
Reviewed in the United States on February 6, 2018
This is the first of at least 3 reviews I will have on this mattress. This covers installation. It was easy. I will say getting the box to my upstairs bedroom was a trick. Un-boxing went smooth. getting the mattress on the bed was easy, and it did not take very long for the mattress to expand. Its been 24 hours since I sent the mattress up, and it seems to be fully expanded. The instructions were very easy to understand once I found the English instructions. I provided a long un-boxing and setup video.Update - we haven't experienced any odors coming from the bed. Bed is ready for us to sleep on it in less than 24 hours.Update - After two nights sleep, we love this mattress. Some say it is too hard, I say it is perfect. I'm 6'2", 280lbs. The only adjustment I am making is that on my old mattress, I used 3 pillows, now I only need 2 or 1. We were able to fit a regular queen size sheet set on this mattress. Also, the actual height of the mattress is right at 12 inches.Update - I have started sleeping on my back since I have had this mattress. We use less covers because we have noticed that the mattress is warmer than our old conventional mattress.
Reviewed in the United States on February 6, 2018
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Reviewed in the United States on June 5, 2018
Size: KingStyle: 12" Medium FirmPattern Name: MattressVerified Purchase
Reviewed in the United States on May 15, 2017
Size: KingStyle: 14" MediumPattern Name: MattressVerified Purchase