Sleep Innovations Shiloh 12-inch Memory Foam Mattress with Quilted Cover, Made in the USA with a 20-Year Warranty - Queen Size
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- QUEEN MATTRESS: Drift into a sounder, deeper sleep on this Queen memory foam 12-inch mattress ideal for any sleeping position and average to bigger body types.
- SHILOH MATTRESS: The Shiloh Queen mattress with new, enhanced tailored cushioning provides head to toe comfort so you wake up feeling refreshed, recharged and ready to take on the day.
- MEMORY FOAM: Every body is unique and deserves personalized comfort - this Queen memory foam mattress cradles your body with DuoComfort Design including a SureTemp memory foam top layer and Support-Plus foam bottom.
- COMFORT & SUPPORT: Get the best nights sleep every night and inescapably sleep in on the Shiloh mattress with proven pressure point relief and personalized alignment.
- MADE IN THE USA: This Sleep Innovations mattress for a Queen size bed is proudly made in the USA, vacuum packed for easy shipping and handling and comes with a 20 year limited warranty.
- Soft poly-cotton blend mattress cover. Deep Sleep Top Layer (2.5 inch SureTemp Memory Foam). Premium Support Bottom Layer: (9.5 inch Support-Plus Foam)
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From the manufacturer
One Size Does Not Fit All
When a mattress is meant for you, you can feel the difference. We aren’t selling you a one-size-fits-all mattress because we know that every body is unique. On our mattresses, your sleep will just be better – and since we regularly snooze on them ourselves, we know.
We are a team of people who love sleep just as much as you do. For over 20 years, we’ve studied people, bodies, and sleep – to create and refine our products based on input from our customers – our very best teachers. We thoroughly test every detail of our products to ensure you get what we promise: simply the best sleep possible, every single night.
The Shiloh Mattress might be perfect for you if:
You want a mattress that provides head-to-toe comfort, while also keeping your body properly aligned, fully supported, and at a comfortable temperature. And that’s just for starters. You also need to be able to sleep deeply, through anything – because last night, a dog was barking at invisible squirrels, and tonight, your noisy neighbors are having a late-night party – and tomorrow night, who knows?
The Mattress that Fits You Best
We believe one size does not fit all, because every body is unique. Every mattress in our collection is proven to help you sleep longer and deeper to feel rested and recharged. The right one for you will feel responsive and extremely comfortable from head to toe – all night, every night. It’s comfort that knows you.
|Alden Mattress||Skylar Mattress||Taylor Mattress||Shiloh Mattress||Shea Mattress||Marley Mattress|
|For||Body that’s average in weight, relative to height||Average to bigger body||Average to bigger body||Average to bigger body||Adaptable design for range of bodies, smaller to larger||Adaptable design for range of bodies, smaller to larger|
|Comfort & Support||Luxurious cradling comfort. Extra durability.||Breathable support that lightly cradles||Lightly cradling comfort. Our most enhanced support.||Lightly cradling comfort.||Lightly cradling comfort.||Lightly cradling comfort. Firmer support.|
|Sleep Position||Ideal for side sleepers||Ideal for side and back sleepers.||Ideal for any sleep position, or if you toss and turn||Ideal for any sleep position, or if you toss and turn||Ideal for side and back sleepers.||Ideal for back sleepers|
|Height||14 inches||12 inches||12 inches||12 inches||10 inches||10 inches|
|Layers||TriComfort Design (3)||TriComfort Design (3)||TriComfort Design (3)||DuoComfort Design (2)||DuoComfort Design (2)||TriComfort Design (3)|
|Top Layer Foam||Comfort Luxury (2.5-inch SureTemp Memory Foam)||Cool Plush (2 1/2-inch Cooling Gel-Memory Foam)||Cool Plush (2-inch Cooling Gel-Memory Foam)||Deep Sleep (2.5-inch SureTemp Memory Foam)||Comfort Flex (3-inch SureTemp Memory Foam)||Cool Top (2-inch Cooling Gel-Memory Foam)|
|Middle Layer Foam||Breezy (2.5-inch Air Channel Foam)||Ultra-Ventilated (2.5 Air Channel Foam)||Breezy (2-inch Air Channel Foam)||N/A||N/A||Breezy (2-inch Air Channel Foam)|
|Base Layer Foam||Durable Support (9-inch Deep Support Foam)||Deep Support (7-inch Support Plus Foam)||Ultra-Support (8-inch Support Plus Foam)||Premium Support (9.5-inch Support Plus Foam)||Deep Support (7-inch Support Plus Foam)||Firm Support (6-inch Support Plus Foam)|
|Base Layer Foam||Neutral||Cool/Optimal||Cool/Optimal||Neutral||Neutral||Cool/Optimal|
You want a mattress that provides head-to-toe comfort, while also keeping your body properly aligned, fully supported and at a comfortable temperature. And that's just for starters. You also need to be able to sleep deeply, through anything – because last night, a dog was barking at invisible squirrels, and tonight, your noisy neighbors are having a late-night party – and tomorrow night, who knows?
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Sleep Innovations Shea 10-inch Memory Foam Mattress with Quilted Cover, Made in the USA with a 20-Year Warranty - Queen Size
Sleep Innovations Marley 10-inch Gel Memory Foam Mattress, Made in the USA with a 20-Year Warranty - Queen Size
|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Construction Type||Memory Foam||Memory Foam||Memory Foam||Memory Foam||Memory Foam||Memory Foam|
|Item Dimensions||80 x 60 x 12 in||80 x 60 x 12 in||80 x 60 x 12 in||80 x 60 x 14 in||80 x 60 x 10 in||80 x 60 x 10 in|
|Item Firmness Description||Medium||Firm||Medium Firm||Plush||Medium||Medium Firm|
Top customer reviews
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Initial Review (05/25/16): Well, we are not off to a good start with this mattress. The shipping carrier delivered this and manhandled the box to the door. The box says it's a two-person operation, but the driver was by himself so he did the best he could. Not only did he do fairly well, but the mattress was protected with a box liner within the outer box. The liner saved the mattress as the shipping box took quite a beating in transit.
Following instructions, we (my wife and I) man-handled the mattress to the bedroom and carefully removed the plastic (tarp-like) restraining band, as well as the plastic bag the mattress is vacuum-packed in. Unlike other foam mattresses we have owned (such as the DreamFoam Mattress Ultimate Dreams 13-Inch Gel Memory Foam Mattress, Queen) this mattress did not come rolled; instead, it came folded (like an accordion).
A plus was that - contrary to our experience with previous foam mattresses where the smell went form noticeable to overwhelming - neither my wife nor I detected any smell at all (the instructions stated we might, so we were pleased to find none). But at this point, that's about all we can say on the plus side. As the mattress expanded on the frame we found ourselves really disappointed: the stitching all over the top of the mattress is unraveling (see photo of one spot). So our first impression is that there is perhaps a workmanship/inspection problem and/or this is actually a cheap, low-budget mattress. Anyway, we're letting it air out and inflate, then it will be time to sleep and see whether it delivers as a mattress.
Normally I would wait and write a review after we had a chance to try it out for a couple of weeks. But given this initial impression - that this mattress immediately had issues - I felt it would be better to write an initial review now and update it as we go along. So I'm going to start with a "push" (3 stars) and will update from there. Anyway, in addition to sleeping on the mattress, I plan on contacting Sleep Innovations Customer Service to discuss this less-than-positive first impression. Stay tuned.
UPDATE 1 (05/30/16): I can say that our first 5 or so nights on the mattress have been great. It didn't take as much time to get used as we thought it would; by the second night we were settled in. For me, this has meant a bit more comfort as the foam (while staying firm) is conforming nicely to my "curves" and providing some nice relief to several, still-painful surgical & injury sites. My wife and I are also pleased with the lack of heat retention (something that has been a problem in the first few foam mattresses we have tried). So while our initial impressions were poor (due to the stitching issue) our subsequent ones have been far more positive. Sticking to 3 stars while we work out the customer service angle (will work this once we get through this long holiday weekend) and see how the mattress holds up as we use it more and head into the Summer heat. Once again, stay tuned.
UPDATE 2 (06/04/16): Both my wife and I are finding the mattress exceptionally comfortable. I'm finding it is really helping my back injuries (neck & lumbar) and associated issues. Unraveling stitching was a bummer, but probably more cosmetic than anything (and in any event it is mitigated by the mattress "bag" we're using. The folding approach to shipping also seemed to pose no issue; the mattress "inflated" perfectly and shows no sign of creasing. As a result of our positive sleeping experiences I'm bumping the review up from 3 stars to 4. I still plan on speaking with Customer Service, if only to inform them of the manufacturing (?) defect. Stay tuned.
UPDATE 3 (04/19/2017): We've now had this mattress for about one year and my wife and I think it's stay pretty close to perfect. There are definite indentations (depressions) where each of us sleep. Unlike other mattresses, however, they're not deep and they don't seem to be getting worse (wish they would re-inflate to level, but that's perhaps too much to expect of any mattress). We still think it supports well and we think it remains super comfortable. We've tied off the loose threads we initially mentioned and they haven't gotten any worse (nor has any more appeared). All in all, really pleased. For us, not quite a 5-star product, but let's say 4.9. And with the current price at $450 (Amazon price at the time of this update), it's a steal! I'm upgrading my review from 4 stars to 5 (originally 3 stars).
So I read Consumer Reports and lo and behold, besides the fact that it states that mattresses are the number one inquired about review next to cars, they don't actually rate any mattresses. I guess it is b/c the companies give each store their own model so it is impossible to compare. Consumer Reports did, however, give satisfaction survey numbers on the different manufacturers. It was amazing. All but one were 50% or lower (the question, I believe, was would you buy another mattress of this brand). Most were much lower than 50% (Serta was 35%). I mean WOW. It is disheartening to think that the vast majority of people are unhappy with their beds. And yes, this includes those Sleep Number, outrageously priced people (I can buy an inflatable queen mattress at Wal-Mart for $15. Why does putting a case around it make it worth $3,000?)
Well, the ONE COMPANY that had higher than 50% was Tempur Pedic (around 60%, not great, but better than the rest). Problem is, even though I could afford it, there is no way I am paying $3,300 for a 12" king size mattress. My first thought is, "China makes everything for 1/100th of the cost", so I started Googling memory foam mattresses. To my pleasant surprise the good ol' USA came through with Sleep Innovations.
I read all, and I mean all the reviews. I initially thought the Amazon Vine reviews (which are a lot) were bogus, purposely placed customer reviews. I have since learned (from a negative comment) that just means the company gave a bunch of free beds to get Amazon Vine reviews. But even discounting the Vines' reviews, you could see that nearly all people were happy with it. I was still concerned though because I read horror stories from customer reviews on another off-brand memory mattress at Amazon. Stuff like the corners not ever flattening out and the company saying it could only be returned in the original box (which is absolutely impossible - the thing is vacuum sealed in there).
So I called the company. I am expecting terrible service and it was the complete opposite. I got someone right away. A very nice, non-outsourced woman said that the company had been in business for 12 years; yes I could return the mattress within the 20 year warranty and no I would not have to use the same box (which when I asked that question, she stated flatly, "that would be impossible").
The product: I took the dive and bought it. The real test is how it will feel in 5 years, but I can't fast forward five years to give you a final verdict. And to that end, I figured I could get six of these for the price of a Tempur Pedic. But I can say that two weeks into it and I love this bed. A couple bullet points:
1. No problem with the hotness issue you read about, but it is not summer. I figure worst case scenario, I will add an egg crate on top to have some separation from my body and the foam mattress if I have a heat issue. I should note that we had an 80 degree day recently and I had no heat issues that night.
UPDATE: Have had 99 degree weather days and no problems (of course we use the A/C (keep it on 78), but I thought I should add that).
2. Foam smell went away. Again, if it hadn't, I would have bought an egg crate so my nose wasn't right on it.
3. It is a firm mattress. You would never believe it if you sat on the side but when your whole body is stretched out, it is firm. It is a good firm though. I always thought I was a soft mattress guy, but after sleeping 4 years on a pillow top and a bad back to show it, I am making the switch. I figured if I needed it softer, I could buy an egg crate (see a pattern here?).
4. DO NOT TAKE OFF THE WHITE COTTON COVER. This is apparently the equivalent of the do not remove for penalty of jail tag. If you read the brochure that comes with the mattress it tells you that the warranty is void if you do that. So put some other cover over that if you must.
5. My wife has a memory foam pillow and it contours big time to your head and if you move your head, it is like you are squishing down Mount Everest again. This mattress is not like that. Very mild contouring which I think is a real plus.
6. As other reviews say, it is heavy as Hades. I got it upstairs with me pushing it up with my back and my wife getting it over each stair hump. I would NOT recommend this if you have a bad back, etc. Get a couple guys to do it.
Anyway it is late, I am tired, and I have a fantastic bed to go sleep in.
UPDATE: Unfortunately, we have had numerous 100+ degree weather days here in Georgia. Fortunately, however, I have not had any problems with feeling hot because of the bed.
UPDATE: Year later, no sagging, still very happy.
UPDATE: Two years later, no sagging, still very happy.
UPDATE: Three years later, no sagging, still very happy.
UPDATE: Well after four years, we noticed the memory foam top 2.5 inches was much softer than when we bought it. I guess it is to be expected, but we want a very firm mattress. Best option is flipping over and putting your own new memory foam topper on. That will make this a 14" tall mattress, which makes me think maybe it would have been better to start with the 10" model.
So I pulled the warranty card and got a new mattress. But I hesitate in saying anyone could do the same. According to the website, you have to have a 1.5" permanent indention to meet warranty requirements (by way of contrast, the exorbitantly priced TempurPedic only requires a .75" permanent indention). I mentioned to the customer service rep that I have loved the bed and in fact authored this review. I cannot say whether that made a difference which is why I hesitate in saying anyone could do the same.
Note, however, that the couple I gave my 4 y/o bed to LOVES the bed and has no problem with it. As I said, I think it would be perfectly fine for anyone who does not want a firm top.
UPDATE 5/17/18: Still love it!
Please read the other 1 star reviews about this mattress if you are thinking about puchasing it. There is definitely a trend with similar issues that we experienced.