I had an issue with a Sleepingo sleeping pad that I purchased over a year ago. Here is a message I sent to the Sleepingo customer service: I ordered your ultralight sleeping pad last year (August 2022) to take on my annual camping trip to Ross Lake Washington. The pad worked great for the 5 night trip. When I got home, I washed and dried the pad and stored it in it's stuff sack. This year in getting ready for the Ross Lake trip I took the pad out and inflated it and left it overnight in the living room, just to make sure it still remains inflated. To my dismay, the next morning the pad was completely deflated. I repeated this process 2 more nights, with the same results. Today I filled the bathtub, inflated the pad and held the pad under water section by section, trying to locate the leak. There were no air bubbles apparent. I repeated the submersion process 2 more times, and never saw the telltale air bubbles of a leak. I'm at a loss! I can't locate the source of the leak. Do you have any ideas that could help me? It's a shame because I really enjoyed sleeping on the pad and my camping trip is next week. Please help!!
The Sleepingo customer service representatives, Justine and Mark, did more than help. They arranged to send me a new replacement pad. That is what I call caring about their customers. It all happened over the course of an hour or so from the time I sent my first message until the time they offered the replacement. Sleepingo has a customer for life here.
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Reviewed in the United States on April 3, 2019
After updating my review on 8/13/21 I started getting daily emails from shady-looking, freshly generated gmail accounts (with names like Rmtmx Yenei) where they're asking me to take my review down and offering to pay me cash. I had previously given them two stars since their customer service was good, but I really don't like to do business with companies like this.
Edit/update 8/13/21
After a year of use, I really liked this pad and upgraded my son from a closed-cell therm-a-rest up to this pad. In the last ten months, the two of us have had three failures. Two were leaks on the pad fabric, but in places where a patch wouldn't stay, the third failure was on the valve. It was really disappointing. When it worked, it worked well. Even for me, a heavy side-sleeper. Only after it started leaking and I found myself having to re-inflate the pad multiple times per night did I realize a design flaw.... The inflate/deflate valve is at the worst possible place. At the foot end of the pad, on the bottom. So in the middle of the night, I'd have to get off the pad, crawl to the bottom, flip, inflate. When it was holding air, valve placement was a non-issue.
To Sleepingo's credit, after the initial failure, they were quick to send me a replacement. But when that replacement and my son's both failed too, they insisted on issuing a full-refund. They made me whole, so no hard feelings. I loved this pad for it's weight and size but since I want reliable gear and good sleep, it's definitely best that I find something better.
I'm giving them two stars instead of one because the customer support is great.
***Original post 4/2/19***
I'm an Eagle Scout that took a break from camping for a few decades and am just now getting back into it with my son. I recently upgraded to a Big Agnes long/wide encampment sleeping bag. Since I'm a few years older and a few dozen pounds heavier, figured this would be a great time to upgrade from a foam ridgerest to a nice inflatable sleeping pad.
My requirements:
Under $100
I'm a side-sleeper (220 lbs) and don't want to bottom out
Small/light enough to take backpacking
Durable enough that I won't be left stranded
After looking at amazon reviews, I narrowed it down to the Sleepingo and the Klymit Static V insulated. Not being able to see/test either, I ordered both pads with the planned to return whichever I didn't like. The Sleepingo arrived first and my first thought was....damn, this thing is paper thin, it's never going to hold up. Then I realized that it had to be this thin in order for it to be so small and light. Although thin, the fabric does seem to be very tough. I found the inflate hole, it's a simple but effective design. It's a rubber flap that is held in place by the pressure of the air inside, with a plug that covers the hole. I counted the number of breathes, I'm a fairly large dude, but it took exactly eight before I couldn't add anymore air.
The Klymit Static V had a more complicated fill valve and it took 12 full breathes.
The Sleepingo had the following disadvantages:
Not as good R-value (insulation)
Lacks name brand recognition, lifetime warranty doesn't matter if the company is gone
Inflated length not as advertised
The Sleepingo had the following advantages:
Lighter - 398g vs 690
Longer - 72.5" vs 71.75
Quicker to inflate
Smaller when packed
Way faster to pack up. The many chambers of the Klymit made it harder to push the air out when rolling up
I'm really impressed with the Sleepingo and plan to keep it. If anything changes (good or bad), I'll update this post.
Size: 1-packColor: GreenVerified Purchase
Stay away, shady company!! There are lots of better pad options out there.
Reviewed in the United States on April 3, 2019
Update 10/7/21Reviewed in the United States on April 3, 2019
After updating my review on 8/13/21 I started getting daily emails from shady-looking, freshly generated gmail accounts (with names like Rmtmx Yenei) where they're asking me to take my review down and offering to pay me cash. I had previously given them two stars since their customer service was good, but I really don't like to do business with companies like this.
Edit/update 8/13/21
After a year of use, I really liked this pad and upgraded my son from a closed-cell therm-a-rest up to this pad. In the last ten months, the two of us have had three failures. Two were leaks on the pad fabric, but in places where a patch wouldn't stay, the third failure was on the valve. It was really disappointing. When it worked, it worked well. Even for me, a heavy side-sleeper. Only after it started leaking and I found myself having to re-inflate the pad multiple times per night did I realize a design flaw.... The inflate/deflate valve is at the worst possible place. At the foot end of the pad, on the bottom. So in the middle of the night, I'd have to get off the pad, crawl to the bottom, flip, inflate. When it was holding air, valve placement was a non-issue.
To Sleepingo's credit, after the initial failure, they were quick to send me a replacement. But when that replacement and my son's both failed too, they insisted on issuing a full-refund. They made me whole, so no hard feelings. I loved this pad for it's weight and size but since I want reliable gear and good sleep, it's definitely best that I find something better.
I'm giving them two stars instead of one because the customer support is great.
***Original post 4/2/19***
I'm an Eagle Scout that took a break from camping for a few decades and am just now getting back into it with my son. I recently upgraded to a Big Agnes long/wide encampment sleeping bag. Since I'm a few years older and a few dozen pounds heavier, figured this would be a great time to upgrade from a foam ridgerest to a nice inflatable sleeping pad.
My requirements:
Under $100
I'm a side-sleeper (220 lbs) and don't want to bottom out
Small/light enough to take backpacking
Durable enough that I won't be left stranded
After looking at amazon reviews, I narrowed it down to the Sleepingo and the Klymit Static V insulated. Not being able to see/test either, I ordered both pads with the planned to return whichever I didn't like. The Sleepingo arrived first and my first thought was....damn, this thing is paper thin, it's never going to hold up. Then I realized that it had to be this thin in order for it to be so small and light. Although thin, the fabric does seem to be very tough. I found the inflate hole, it's a simple but effective design. It's a rubber flap that is held in place by the pressure of the air inside, with a plug that covers the hole. I counted the number of breathes, I'm a fairly large dude, but it took exactly eight before I couldn't add anymore air.
The Klymit Static V had a more complicated fill valve and it took 12 full breathes.
The Sleepingo had the following disadvantages:
Not as good R-value (insulation)
Lacks name brand recognition, lifetime warranty doesn't matter if the company is gone
Inflated length not as advertised
The Sleepingo had the following advantages:
Lighter - 398g vs 690
Longer - 72.5" vs 71.75
Quicker to inflate
Smaller when packed
Way faster to pack up. The many chambers of the Klymit made it harder to push the air out when rolling up
I'm really impressed with the Sleepingo and plan to keep it. If anything changes (good or bad), I'll update this post.
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Top reviews from other countries
Mo Jalili
It's perfect but still a bit slippery
Reviewed in Australia on July 9, 2023Size: 1-packColor: GreenVerified Purchase
Woody4637
Not bad but not great
Reviewed in Canada on July 15, 2023Size: 1-packColor: GreenVerified Purchase
Amazon Customer
So thin but yet comfortable
Reviewed in Canada on August 30, 2023Size: 1-packColor: BlueVerified Purchase
Jennifer Little
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Reviewed in Canada on June 2, 2023Size: 1-packColor: GreenVerified Purchase
